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Persimmon Homes Durham estate agents in Sunderland, Houghton Le Spring, Sacriston and 2 more

3.4

★★★★★

41 reviews across 7 offices and 1 platform

Persimmon Homes Durham has seven offices, in Sunderland (two offices), Houghton Le Spring (two offices), Sacriston, Shildon and Coxhoe. Together they have 41 reviews on 1 platform, rated 3.4 out of 5 overall.

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3.4 / 5

41

Reviews on Google

All 7 offices

Reviews may appear on more than one platform.

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Our offices

Persimmon Homes Durham's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Persimmon Homes Durham office

Newest first, from every platform, with the office each review is about. First names only.

2/5

Google

What started off great has changed massively The state the house was in before my handover was shocking, demo day was basic (although chaps were lovely), handover/key release practically none existent. No urgency to sort snags on key release (as that would be insane) but make you sign things they later use against you despite you mentioning everything on your official snags list Feels like one big setup to get you over the line then leave you to it. No mention of us not having fibre to the houses, nothing to say who our DNO was, water company etc. still no certificate for the solar panels for me to register them, snags took constant back and fourth with shocking comms and standards of checking. Things marked as done when clearly not. Used tabs outside my house, food packets everywhere, poor comms between customer care and third party companies supporting snags. Snags are expected, but the lack of care is not. Pot holes in roads, all the curbs that go up to people’s drive aren’t flat, rip tyres. Everyone I’ve spoke to is lovely themselves but the system behind it all is completed flawed. From a sales side - that was great, but of course it was. Far from impressed and it’s clear persimmon value money and volume over quality.

Jodie · 16 March 2026 · Persimmon Homes Durham Houghton Le Spring (Herrington Grange)

1/5

Google

Two years in and an upstairs pipe has burst meaning loss of water, electricity, smoke alarms, ceiling damage and more. Reported to Durham office and they couldn't care less. They refuse to acknowledge the build quality issue and manager avoiding callbacks after escalation. I've had tonnes of issues during my time here, rain leaks, shattering shower screens, frequent loss of power and internet, a garden that was left barren for 10 months, front door coming off its hinge (reported months ago, no response). They're cowboys. Avoid.

Chris · 28 October 2025 · Persimmon Homes Durham Houghton Le Spring (Herrington Grange)

1/5

Google

Avoid Persimmon Homes at all costs! The build quality is atrocious, with endless snags and poor workmanship. Customer service is even worse. Feels like dealing with cowboys rather than professionals. Would never buy from them again!

Jak · 25 February 2025 · Persimmon Homes Durham Houghton Le Spring (Herrington Grange)

5/5

Google

Great location and the site manager and assistant manager are very helpful The sales assistant Daniel is extremely thorough great houses would recommend visiting show home

Robert · 23 February 2025 · Persimmon Homes Durham Sunderland (St Michael's Way)

1/5

Google

House not complete upon completion. Terrible after care, faults still present after 7 months. Constantly lying by the team, make up another reason after reason once been confronted about an issue. Personally would not buy from again. Been a nightmare from day 1.

Zico · 1 May 2024 · Persimmon Homes Durham Houghton Le Spring (North Road)

1/5

Google

Did not visit , drivew past,preferred horses ,sheep and cows .Strange chucking up more houses in area where population falling , unemployment highest .Less rainfall absorption , if it's green concrete it .England's gray unpleasant land .

George · 14 April 2024 · Persimmon Homes Durham Houghton Le Spring (Herrington Grange)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Persimmon Homes Durham

Which Persimmon Homes Durham office has the most reviews?

Sunderland (Vicarage Close) has the most, with 14 reviews rated 3.9 out of 5, followed by Houghton Le Spring (Herrington Grange) with 8.

Where are the Persimmon Homes Durham offices?

The seven Persimmon Homes Durham offices, by town:

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