Pearson Ferrier estate agents in Bury and Ramsbottom

★★★★★ 5/5

Google

Couldn’t recommend using Pearson Ferrier enough! I have sold a few properties with them now and after dealing with different estate agents in the area previously, I can say that Pearson Ferrier are the best. Jen and Iain from the Sales Team always chase the sale right through to completion and keep me informed of any updates as and when they receive them. The latest sale was agreed nice and quickly despite other agents taking a long time to sell similar properties on the same street. 5*

Dom · 22 June 2023 · Pearson Ferrier Bury

★★★★★ 5/5

Google

I got an Excellent service from the branch in Bury , especially Lois and Samantha , very friendly and very quick respond , they also help me to fix some issues in my house. I am very impressive on their services . Great Job and Thank you Lois and Samantha

Ricky · 22 June 2023 · Pearson Ferrier Bury

★★★★★ 5/5

Google

We used Pearson Ferrier last year to sell our property and also they were the acting agents for the property we were buying. We decided to sell and move in July 2022, just before everything started to change on the property markets. Interest rates started to go up, mortgage providers were taking away their products. It started to get very unstable, and we started to think that we might not be moving after all. Mitchell and the team at the Bury office were absolutely fantastic, very very supportive and couldn't do enough to help make this bumpy ride as smooth as possible, the same also for the Ramsbottom branch who were dealing with the house we wanted to buy. I cannot recommend Pearson Ferrier enough for all aspects of buying and selling, we eventually moved into our new home a week before Christmas, it was the best Christmas present we could have asked for. Thank you to all the team at Bury and Ramsbottom. David and Sarah Kurtz Williams

Dave · 22 June 2023 · Pearson Ferrier Bury

★★★★★ 5/5

Google

Had a great experience with Pearson Ferrier. Lois was super friendly showing us around the property, and we found out really quickly that we were able to move in. They use a software called GoodLord that's really easy to use, and makes signing contracts and filling out details very straight forward. We moved into the property in a timely manner that suited our move schedule, and they are very responsive to emails!

Melissa · 22 June 2023 · Pearson Ferrier Bury

★★★★★ 5/5

Google

Pearson Ferrier sold our house for us recently. I was really impressed with the service, they were very efficient. Lois & Jen in particular were amazing and so helpful. Loved working with them and would definitely recommend!

Sian · 22 June 2023 · Pearson Ferrier Bury

★★★★★ 5/5

Google

*FANTASTIC EXPERIENCE* If there was an option for 6 stars we would use it. We cannot recommend this estate agents enough! Myself and my partner looked at over 25 houses in the local area before buying one with them and we had to deal with many different estate agents in the local area along the way. Some were dismissive, unresponsive and rude but Pearson Ferrier where fantastic, super friendly and always so helpful. They were instrumental in the progress of our house sale and constantly chased solicitors and the vendors when we needed an update or to get things moving and we couldn’t of done it without them. We had the pleasure of dealing with Jennifer Sanders and Iain Dawson who are both fantastic and are HUGE assets to the team. If you want your property buyers to be treated with respect and have your property sold with agents who will work extra hard to get things across the line then look no further. They even gave us a bottle of wine to celebrate when we completed! If you’re still reading this review I think you know how passionate we were about our experience with this agent!! Thanks again guys from Alastair & Brandon.

Alastair · 22 June 2023 · Pearson Ferrier Bury

★★★★★ 5/5

Google

From the very beginning my experience with Pearson Ferrier has been fantastic and I put that all down to how fantastic my lettings agent, Lois, has been. My journey from viewing the property, doing my application and through to getting the keys to the property I have rented had a few bumps in the road but Lois made it go as smoothly as possible and has been so lovely, personable and professional throughout - always keeping in touch with me and giving me regular updates. This is the second time I have rented a property through Pearson Ferrier and my experience this time has been even better than the first and so I can't rate them highly enough and can't rate Lois highly enough either!

Stacey · 22 June 2023 · Pearson Ferrier Bury

★★★★★ 5/5

Google

I’ve had an excellent experience as a tenant with Pearson Ferrier from start to finish. The move in process was straight forward, any issues I raised during my tenancy were dealt with very quickly and my end of tenancy experience was spot on. All the staff are awesome and I’ll certainly miss being one of their tenants. I couldn’t recommend them enough!

Grace · 22 June 2023 · Pearson Ferrier Bury

★★★★★ 5/5

Google

We recently used Pearson Ferrier for a commercial letting and dealt primarily with Olly who was fantastic. He went above and beyond to get the letting completed as soon as possible - even dropping paperwork at our home address to speed things up. He always returned phone calls and replied to emails quickly, we never had to chase him up. Our 7 month old daughter also took a liking to him, he never failed to put a smile on her face! All in all a great job and we wouldn't hesitate to recommend Olly or Pearson Ferrier.

Samjnr · 22 June 2023 · Pearson Ferrier Bury

★★★★★ 5/5

Google

Myself & partner recently had some viewings with a few different members from the Bury branch & they were all so lovely & welcoming! They all showed up to each viewing on time & were very warm & welcoming to myself, partner & my son. In particular we had been dealing with Lois & considering this was our first time viewing properties she was so informative & nothing was too much to ask from her. She always kept us in the loop with upcoming viewings, suggesting other properties to view & my son absolutely adored her because she was just so lovely. Couldn't recommend Lois & the rest of the staff at this branch enough, they made everything so easy & smooth for us. Thank you so, so much!! x

Karen · 22 June 2023 · Pearson Ferrier Bury

★★★★★ 5/5

Google

After viewing a rental property that wasn’t for us my partner reached out to Lois to bear us in mind for any upcoming rentals. Within a couple of days we viewed a property with Sam which had only just become available. Sam was absolutely brilliant in getting everything sorted for us at very short notice and within a couple of weeks we moved in to this property. Initially we found a couple of problems which after reporting were dealt with extremely quickly. The service we have received so far from Pearson Ferrier has been brilliant, particularly Sam and Lois who really went above and beyond for us.

Mike · 22 June 2023 · Pearson Ferrier Bury

★★★★★ 5/5

Google

From start to finish, we auctioned our home with Pearson Ferrier, ourselves having little knowledge of the process. Simon at Pearson Ferrier thoroughly knowledgeable and the whole process was seamless. We were kept informed at every step of the way. A potentially stressful experience was overcome and I cannot thank Simon enough. I can heartily recommend their professional services. Thankyou Maria and Ian.

Ian · 22 June 2023 · Pearson Ferrier Bury

★★★★★ 5/5

Google

We recently rented a property through Pearson and Ferrier and they have been amazing, made everything so simply and stress free. They have been highly responsive and provided us with fantastic customer service, especially Lois and Samantha. Would highly recommend!

Gillian · 22 June 2023 · Pearson Ferrier Bury

★★★★★ 5/5

Google

Rating only, no written review.

Martin · 12 June 2023 · Pearson Ferrier Ramsbottom

★★★★★ 5/5

Google

Excellent service from start to the end of sale

David · 12 June 2023 · Pearson Ferrier Ramsbottom

★★★★★ 5/5

Google

Extremely professional and quick, the whole process took a week and Chris and Caroline were both extremely helpful.

Declan · 12 June 2023 · Pearson Ferrier Ramsbottom

★★★★★ 5/5

Google

Great service form Pearson Ferrier again. Chris has stuck with the sale over a lengthly period and has always been there for support and assistance. Thanks again!

Mark · 12 June 2023 · Pearson Ferrier Ramsbottom

★★★★★ 5/5

Google

We are so glad we went with Pearson and Ferrier, they were a great help and communicated and supported throughout the sale of our property. We’d have been lost if we didn’t have the support!

Elora · 12 June 2023 · Pearson Ferrier Ramsbottom

★★★★★ 5/5

Google

We have dealt with P F for many years and have nothing but high praise for them. A special thanks to Chris, ,lettings manager who ,despite our requests, always managed to find the perfect tenants. The sale was handled with professionalism, keeping us informed throughout. Julien and his team worked hard in securing us a buyer. We would certainly recommend P F ,a five star service.

Mr · 10 June 2023 · Pearson Ferrier Ramsbottom

★★★★★ 2/5

Google

The phone and email contact was good. Nyreen was pleasant and professional. So this feedback does not relate to her. However, unfortunately her colleauge Julian has let the team down when it comes to customer service. If you are considering selling your house with this agent please be aware that the estate agent, Julian, who we 'showed' a house by had absolutely zero selling skills, communication skills or customer service. He stood outside on the driveway during the viewing and made no attempt to build a rapport, or talk about the property. My husband arrived a few minutes early to an appointment, I arrived at the time of the appointment. Julian the estate agent tried to rush my husband to look at the bungalow before I arrived. When I arrived (on time) he didn't greet me, introduce himself, tell me anything about the property and in no way attempted to sell it. He was just the key holder standing on the driveway. No attempt to build rapport. It gave a very bad impression of the estate agents company and we have been to quite a few viewings with other estate agents in the area whose customer service was top notch. I even asked him if he was the vendor as I left, as I thought he surely wouldn't be so rude if he were attempting to sell the property. I feel very sorry for the owners, as the agent was not acting on their behalf at all. We were in and out in 5 minutes, so there was no need for him to rush us for the next client that was due 10 minutes later... If you are considering selling I would recommend you look at some of my other reviews, which highlight the agents that present much better qualities and values in their conduct during viewings. Just something to consider when your choosing your agent. Also, just as an idea of the customer service, check out the review replies. It gives a clear idea of the passive aggressive tone as a company (I believe Julian is an owner looking at the previous reviews). For example, check out the reply to 'James Rogers' review where the owner consistently advises 'if it were me..' or 'perhaps it's just me...'. From my experience, and reading their review replies, their values as a company unfortunately are unprofessional and they don't handle critique in an adult mature fashion. Reading their customer review responses gives a clear indication as to this ethos. Response to Julian's reply: You have unfortunately proven my point with regards to a passive aggressive tone, and unnecessary personal insult. In no way have I alluded to my own faults, you are correct in your assertion that we all have our faults. But to suggest I am sanctimonious for calling you out on your poor behaviour only adds further injury to your own public perception and that of your company. As I said in my original review, you seem to find it difficult to reflect on feedback in a mature fashion. And for some reason, you have demonstrated that perfectly in your response... We all get given feedback from time to time. In this instance, your role was as an agent for the vendor. You did them a dis-service, and I wanted to highlight this.. It is a shame that as a company owner you set such a negative tone and cannot develop and reflect on feedback. I wonder if you might take a leaf out of your colleague's books, and work on your customer service skills. My husband and I have had lots of experiences where we haven't been shown around a property because of Covid, and that part was not the gist of the feedback. You made no attempt to talk the property up, or even welcome us. We were an inconvenience to you. I fear you are missing the whole point of the review. That your demeanour and customer service skills were lacking. Your behaviour made us feel uncomfortable, unwelcome and rushed. When we were on-time and friendly with you. As I said, I was shocked you were the agent, as your behaviour was so incongruous with the idea of selling a property. Kind regards G WilkinsonNegativeQuality, Professionalism

G · 25 August 2022 · Pearson Ferrier Ramsbottom

★★★★★ 5/5

Google

I wrote a review for Chris and his team a few months ago but I have needed to use them again to source a new tenant for my house in Ramsbottom and once again Chris has been amazing. I really can't recommend Chris and his team enough. He totally takes all the stress out of sorting existing and new tenants out to ensure a smooth transition. Thank you once again!PositiveResponsiveness, Quality, Professionalism, Value

Lucy · 25 August 2022 · Pearson Ferrier Ramsbottom

★★★★★ 4/5

Google

Rating only, no written review.

On · 22 June 2022 · Pearson Ferrier Bury

★★★★★ 2/5

Google

Rating only, no written review.

Joanne · 22 June 2022 · Pearson Ferrier Bury

★★★★★ 2/5

Google

Rating only, no written review.

Adele · 22 June 2022 · Pearson Ferrier Bury