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★★★★★
692 reviews across 4 offices and 3 platforms
Park & Bailey has four offices, in Coulsdon, Caterham on the Hill and Woldingham (two offices). Together they have 692 reviews on three platforms, rated 4.9 out of 5 overall.
686
Reviews on Google
All 4 offices
1
Reviews on Facebook
All 4 offices
5
Reviews on Trustpilot
All 4 offices
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Park & Bailey's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Park & Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 675 reviews on Google only. Show every review
5/5
GooglePark & Bailey acted as agents on the purchase of our new home. I found Chris Knowles and Rob Burley to be very honest and forthcoming in the advice that they provided and they acted in a professional manner throughout the purchasing …
Thank you for the review Arbab, we are pleased to hear you had a good experience when buying a property through us - we are also happy that you would recommend us. We hope you enjoy your new home.
5/5
GoogleWe have just completed on our new home and can't thank Park & Bailey enough for handling the sale of our house. Both Chris and Rob were great, they handled everything efficiently. We had a rather troublesome buyer and Chris pulled out all …
Thank you for the great review Claudia, we appreciate the fab comments. Happy to hear you would also recommend us, we hope you enjoy your new home!
5/5
GoogleA pleasure dealing with the Coulsdon team; thoroughly professional in every way.
Thanks for the review and great comments Arpit, we will pass these over to the team.
5/5
GoogleGreat service from start to finish. We're hopefully not moving for a very long time but if we do, will definitely use Park and Bailey to sell up!
Thanks for the review Anna, happy to hear you had a good experience with us. Enjoy your new home!
5/5
GoogleFrom start to finish we received an efficient and professional service. A special thanks to Sue on the Progression Team as her service was exceptional.
Hi Linda, thank you for the great review. Happy to hear you had a good experience when dealing with us.
5/5
GoogleA pleasure dealing with the Coulsdon team; thoroughly professional in every way.
Thanks for the review and great comments Arpit, we will pass these over to the team.
5/5
GoogleI would like to thank all the members of the team at Park and Bailey for the excellent service they provided us. They made the process a lot easier, were available whenever needed assistance.
Hi Osama, thank you for the 5 star review. We are happy to hear you had a good experience when dealing with the Coulsdon team. Do keep us in mind for any future property needs you may have.
5/5
GoogleGreat service from start to finish. We're hopefully not moving for a very long time but if we do, will definitely use Park and Bailey to sell up!
Thanks for the review Anna, happy to hear you had a good experience with us. Enjoy your new home!
5/5
GoogleFantastic service from start to finish
Thank you for the review Darren.
5/5
GoogleVery impressed with Park & Bailey. Great service. Would defo use again.
Hi Lucy, happy to hear you would use our services again.
5/5
GoogleChris & Rob where great they kept me informed through out the process. I would highly recommend Park & Bailey. Thank you!
Thank you for the 5 stars Karen, we are always happy to get good feedback. Great to hear you would also highly recommend us!
5/5
GoogleI recently completed the purchase of a property in August and have had a very good experience dealing with Chris and the other members of Park and Bailey in Coulsdon.
Thank you for the great feedback Roshan, we are happy to hear you had a good experience when buying through us. We wish you lots of luck in your new home.
5/5
GoogleThe whole team couldn't have done enough for us and we were the buyers. The staff coordinated all our requests in a timely manner in consultation with the vendor and we experienced efficiency throughout. Thank you
Hi Beryl, thank you for the great comments and review. We are happy to hear you had a good experience when buying through us, we will pass your comments to the team. We wish you good luck in your new home.
5/5
GoogleHighly recommend Park & Bailey. Always at the end of the phone when you need some advise. Chris, Rob and Sue made the transaction easy. Thank you so much
Thank you for the review and comments Maria, happy to hear you had a good experience when dealing with us.
5/5
GoogleChris and Sue from P&B Coulsdon were extremely helpful during our recent purchase. They maintained constant contact and always kept us up to date with progress throughout. I would highly recommend them.
Hi David, we are very happy to hear you would recommend us. Thank you for posting the review and for the fab comments about the team.
5/5
GoogleWe found Park & Bailey very professional. They kept us informed throughout the buying process. From first viewing to offer, we found P&B to be sincere and realistic in a very non-pushy way. During the remainder of the process, P&B remained helpful and attentive.
Hi Ian, thank you for the great review. We are pleased to hear you had a good experience when buying through us.
5/5
GoogleVery good service indeed from Chris, Rob, and the rest of the team - they got us a sale near asking within a couple of weeks. Sue in progressions was an absolute star - we had chain problems, but her constant communication up and down the chain pushed it all over the line in the end. Highly recommended!
Thanks for the review Andrew, pleased to hear you had a good experience when selling with us.
5/5
GoogleI would recommend Park and Bailey unreservedly to anyone wishing to sell their home. The staff are friendly, approachable and efficient, and the service is proactive and professional. Thanks to the team for finding a buyer promptly and progressing our sale, keeping us in the loop throughout.
Thank you for the review Karen, we are happy to hear you would recommend us. We will pass your comments to the Coulsdon team.
5/5
GoogleExcellent Service. Very friendly and helpful
Thanks for the review Maneesh.
5/5
GoogleI would very much like to thank the very helpful, fab team at Park and Bailey Coulsdon. You've been great. Many thanks also to Sue in progressions at the Caterham Office. So appreciate all your hard work. You've been a star!
Thanks for the review Mary, happy to hear you had a good experience when dealing with us - we will pass your comments over to the team.
5/5
GoogleHaving completed our purchase last month, we would feel very comfortable highly recommending Park & Bailey. The service was consistently professional, reassuring and positive. We felt very well supported throughout the process and thank the team for all their help.
Thanks for the great comments and 5 stars Dave, happy to hear you would recommend us.
5/5
GooglePark & Bailey were very helpful throughout the process of buying our latest home. Rob and Chris assisted with numerous viewings answering all of our questions. Ginette was wonderful during the progression phase once our offer had been …
Thanks for the comments James, happy to hear you had a good experience when buying with us.
5/5
GoogleI first came in contact with Park and Baily (Rob and Chris at Coulsdon office) back in October 2017. Unfortunately at that occasion, I was unable to secure the property I wanted. I did make it clear to Chris that I would be interested in …
Hi Bilal, thank you for the great comments. Happy to hear you had a good experience when dealing with our Coulsdon branch. We hope you enjoy your new property.
5/5
Googlewe recently sold our house through Chris & his team . They kept us informed & worked very hard to get the right for price our property. …
Thank you for the review and great comments Vivien, we're also happy to hear that you'd recommend us in the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Coulsdon has the most, with 435 reviews rated 4.9 out of 5, followed by Caterham on the Hill with 252.
The four Park & Bailey offices, by town:
Yes. In The Trusted Agent 2026 awards, Coulsdon won Platinum and Caterham on the Hill won Gold.
