Trusted Agent profile
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★★★★★
692 reviews across 4 offices and 3 platforms
Park & Bailey has four offices, in Coulsdon, Caterham on the Hill and Woldingham (two offices). Together they have 692 reviews on three platforms, rated 4.9 out of 5 overall.
686
Reviews on Google
All 4 offices
1
Reviews on Facebook
All 4 offices
5
Reviews on Trustpilot
All 4 offices
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Park & Bailey's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Park & Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMark has been exceptionally brilliant, helpful, supportive and very professional throughout our house purchase. We do not hesitate to recommend this agency to anyone. Please keep up the good work!!!.
Hello Joel, thank you for taking the time to leave a review. We are happy to hear about your experience and will pass these comments to Mark and the team.
5/5
GoogleRating only, no written review.
Hello Alan, thank you for the 5 star review. We will pass your rating over to the Caterham Hill team.
5/5
GoogleNot a bad word to say about Alex and her team at Park and Bailey. Very helpful and responsive when needed for assistance.
Hello Nicholas, thank you for taking the time to leave a review. We will pass your rating and comments over to Alex and the Caterham Hill team.
5/5
GoogleExcellent and friendly team, regular communication updates. This is the second time using P&B, will definitely use them again, if we ever move.
Hello Lisa & Daniel, thank you for the review. We are pleased to hear about your positive experience when dealing with the Caterham team, we will pass your comments over.
5/5
GoogleEveryone I have dealt with in this company has been polite, professional and efficient. It has been a great experience selling my house through Park and Bailey. I wholeheartedly recommend this company to anyone wanting to buy or sell their home. Chris, Kay, Alex and Ginette are lovely people to deal with. Many thanks.
Hello Lesley, we appreciate you taking the time to leave a review. We will pass your rating and comments over to Chris, Kay, Alex, Ginette, and the Caterham Hill team.
4/5
GoogleRating only, no written review.
Thank you for the 4 star review Hadz.
5/5
GoogleCant recomend Park & Bailey more, they made the whole process of selling my property go as smoothly as possible. A huge thank you to the whole team but in particular Rob and Sue who made it all so stress free. Thank you
Hi Sophie, thank you for the review. We are very happy to hear you had a good experience when selling with us.
5/5
GoogleWe have just completed on a property sold through Park and Bailey and was helped by Sue, who was Incredible. Sue was so helpful and was able to get answers from our vendors and Buyers In a quick and efficient manner, helping us complete quickly during such challenging times.
Thank you for the review Rebecca, happy to hear you had a good experience with us.
5/5
GooglePark and Bailey managed the purchase of our new house and we found them very professional and very good service. Through out the process we have contact and updates & I rarely had to chase them for anything. Highly recommended!
Thank you for leaving a review Burhan, we are pleased to hear you had a good experience when purchasing through our Coulsdon branch. … More
5/5
GoogleWe had an excellent experience buying with Park and Bailey Coulsdon. Everything was handled professionally and they were very understanding when our initial buyer fell through, delaying our purchase. The dedicated sales progression team is a real asset. Highly recommended.
Thanks for your review Lorna, happy to hear you had a good experience when buying with us.
5/5
GoogleAwesome experience with Park & Bailey. Very helpful and so personable throughout.
Hello Joey, thank you for taking the time to leave a review. We are happy to hear about your experience and will pass these comments to the team.
5/5
GoogleRecently sold my property in Coulsdon and found Park & Bailey superb and would highly recommend.
Hello Nick, thank you for the review. We are pleased to hear about your positive experience when dealing with the Coulsdon team, we will pass your comments over to the branch.
5/5
GoogleI can wholeheartedly recommend Park & Bailey. Rob and the team did a professional and thorough job for us, and sold the house in under a week.
Hi Richard, thank you for the review. We are happy to hear you had a good experience when selling with us.
4/5
GoogleWe are just completing, buying from a client of P&B. Their onward sales team have been v helpful, a good setup. Would recommend using them for sales.
Hi Julia, thank you for the review. We are pleased to hear of your experience and will pass these comments to the Coulsdon team.
5/5
GoogleEveryone we dealt with at Park & Bailey were so professional and a pleasure to deal with. They helped us every step of the way and we wouldn't hesitate to recommend them. Thank you!
Hello Diane, thank you for the 5 star review. We are pleased to hear about your positive experience when dealing with the Coulsdon team, we will pass your comments over to the branch.
5/5
GoogleDealing with Becca from Park and Bailey was a great experience, always kept us updated on suitable properties, booked us for viewings promptly and always made sure to get our thoughts on viewings to feed back to vendors - not something you see many other agents do. Very pleasant experience. Thanks Becca.
Hello Shafee, we appreciate the comments and 5 star review. We are happy to hear you had a good experience when dealing with our Coulsdon branch. Thank you.
5/5
GoogleFrom start to finish Park and Bailey provided excellent professional service. Rob showed numerous people round and sold our property very quickly. We were kept up to date with progress at each stage and everyone worked hard to get us to completion. Can highly recommend.
Thank you for taking the time to leave a review Sue, we are happy to hear you had a good experience when selling through us.
5/5
GoogleP&B Coulsdon from start to finish were excellent. I have used them before and again they were very efficient, professional and did an excellent job. The entire team from valuation, marketing and viewings to sales progression were superb. Would highly recommend!
Hello Lee, thank you for the review. We are pleased to hear about your positive experience when dealing with the Coulsdon team, we will pass your comments over to the team.
5/5
GoogleWe just moved into our new home and used Park and Bailey Coulsdon for the Sale and Purchase of our home. We highly recommend this Estate Agent because the service we have received from Rob, Hadley, all the staff at the Coulsdon and Caterham …
Hi Monali, thank you for the great review. We are happy to hear you had a good experience with us and you would also recommend us. We wish you good luck in your new home.
5/5
GoogleExcellent service from Park and Bailey coulsdon, they have renewed our faith in estate agents! We made full use of all their services including Chris negotiating on our purchase which we are sure saved us more than their fee's. They …
Thank you for the review Anja. We are happy to hear you had a good experience with our Coulsdon team.
5/5
GoogleCouldn't be happier with the excellent service provided by the whole team. Accurate advice on price and marketing and a lot of hard work from Park and Bailey lead to a swift sale, but it was the ongoing service from the follow up team …
Hi Pete, thank you so much for the review. We are happy to hear that you had a good experience when dealing with the team.
5/5
GoogleI don’t normally leave reviews but we have had such a good experience with Park and Bailey I wanted to share. …
Hi Hannah, thank you for taking the time to leave a review. We are happy to hear you had a good experience when selling with us and that you would recommend us too.
5/5
GoogleRare to find such a professional people. I have purchased property through Park & Bailey and sold my property elsewhere through an local agent there, so I know what a quality and professional service they have delivered to my sellers and …
Hi Ragupathi V, thank you for taking the time to leave a review. We are pleased to hear you had a good experience when purchasing a property with us.
5/5
GooglePark and Bailey have managed to sell our house several times over, keeping committed every time when some agents would have given up on us. They have always done their best to achieve the best price for our property and we have been more …
Hi Louise, thank you for taking the time to leave a review for Coulsdon. We are pleased to hear you had a good experience when selling through us.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Coulsdon has the most, with 435 reviews rated 4.9 out of 5, followed by Caterham on the Hill with 252.
The four Park & Bailey offices, by town:
Yes. In The Trusted Agent 2026 awards, Coulsdon won Platinum and Caterham on the Hill won Gold.
Send Park & Bailey a message.
