★★★★★ 5/5
GoogleFive star service from the staff at Park and Bailey. They were very compassionate and sensitive with a difficult move of an elderly parent that had been in the house 58 years. The support and care they took when dealing with my elderly mother as well as myself was superb. They kept us updated and informed at every step that needed to be taken and I would highly recommend the team at the Caterham Branch
Karen · 18 March 2024 · Park & Bailey Caterham
Agent replied · 26 August 2024
Hello Karen, thanks for leaving a review. Great to hear that you'd highly recommend us. We'll pass your kind comments over to the Caterham Hill team.
★★★★★ 5/5
GoogleVery helpful and professional. Great staff. My sale and purchase process was extremely fraught at times but the team at Park and Bailey were incredibly Calm, supportive and encouraging. And professional of course. Huge shout out and thanks to Mark, Luke, Chris, Sue and Damien. Looking forward to my new home.
S · 16 March 2024 · Park & Bailey Caterham
Agent replied · 26 August 2024
Hello, thanks for leaving a review. We hope you enjoy your new home. We'll pass your comments over to Mark, Luke, Chris, Sue, Damien and the Caterham Hill team.
★★★★★ 1/5
GoogleOh my god, the attitude and arrogance my partner received from a “Becca” during an enquiry. Honestly shocking and unacceptable. This member of staff needs training.
Lucca · 29 February 2024 · Park & Bailey Coulsdon
Agent replied · 27 August 2024
Hello Lucca, as we are unable to link you as a customer from your username above and have no record on our system, it's difficult for us to be able to respond accurately, but of course, we are keen to speak with you to learn more. We'd be very grateful if you could please email us - coulsdon@parkandbailey.co.uk in order for us to respond. Thank you.
★★★★★ 5/5
GoogleGreat customer service through, mainly from Mark and Damien - kept things moving, kept comms going and removed a whole load of the stress of getting to exchange. Highly recommend!
Alex · 30 December 2023 · Park & Bailey Caterham
Agent replied · 26 August 2024
Hello Alex, thanks for leaving a review. We'll pass your comments over to Mark, Damien and the Caterham Hill team.
★★★★★ 5/5
GooglePurchasing a home is no small feat, but it felt like a breeze with Park and Bailey Estate Agents. Their professionalism and dedication made the process smooth and efficient.
A special shout-out to Sue, who meticulously informed us at every stage. Her dedication to progression made the journey predictable and comforting. Melissa and Becca were always friendly, approachable, and willing to help. Their unique blend of professional acumen and personal touch sets Park and Bailey apart.
The unwavering dedication to client satisfaction, epitomised through the services of Sue, Melissa, and Becca, ensured the transaction was informed during these turbulent times. It wasn’t merely a transaction but a relationship built upon mutual respect and genuine care.
In short, Park and Bailey we couldn’t have asked for a better team to guide us!
Gurpreet · 9 October 2023 · Park & Bailey Coulsdon
Agent replied · 30 October 2023
Hello Gurpreet, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to Sue, Melissa, Becca and the rest of the Coulsdon team.
★★★★★ 5/5
GoogleWe have recently purchased a house through Park and Bailey.
We found their service to be of a very high standard from the start of the …
WE · 4 October 2023 · Park & Bailey Coulsdon
Agent replied · 22 June 2023
Hello, thank you for taking the time to leave a review. We'll pass your kind comments over to Becca and the Coulsdon team.
★★★★★ 5/5
GoogleWe bought a house marketed by park & Bailey. We ended up looking for around 5 months before we eventually found our home. Park & Bailey were by far the most professional and helpful agents we viewed with (and we viewed about 25 properties …
Rebecca · 4 October 2023 · Park & Bailey Coulsdon
Agent replied · 27 August 2024
Hello Rebecca, thanks for leaving us a review. We'll pass your kind comments over to the Coulsdon team.
★★★★★ 5/5
GooglePark and Bailey has supported us throughout the sale of our property. We chose them based on their experience and knowledge of the area and local market and have been impressed since. Marketing and viewings of our property were well …
Rachel · 4 October 2023 · Park & Bailey Coulsdon
Agent replied · 29 August 2023
Hello Rachel, thanks for leaving a review. We'll pass your kind comments over to Melissa and the rest of the Coulsdon team.
★★★★★ 5/5
GoogleI cannot thank the team at Park and Bailey enough for all of their help with my house sale and purchase. Due to interest rates rising in October we had many issues along the way but Rebecca, Grainne and Sue were so understanding and …
Kelly · 4 October 2023 · Park & Bailey Coulsdon
Agent replied · 28 July 2023
Hello Kelly, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to Rebecca, Grainne, Sue and the rest of the Coulsdon team.
★★★★★ 5/5
GoogleI highly recommend Park and Bailey, they are professional and contactable. The team are always available on the phone and will always contact you back…unlike some Estate Agents. The staff are friendly and helpful and understand the stresses …
Annette · 4 October 2023 · Park & Bailey Coulsdon
Agent replied · 26 July 2023
Hello Annette, thanks for leaving us a review. We'll pass your kind comments over to the Coulsdon team.
★★★★★ 5/5
GoogleWe have recently purchased a house through Park and Bailey.
Excellent service and a great experience with the sales team at park & Bailey - especially Rebecca & Sue who were fab! …
Kelly · 4 October 2023 · Park & Bailey Coulsdon
Agent replied · 22 June 2023
Hello Kelly, thanks for leaving a review. We'll pass your kind comments over to Rebecca, Sue and the rest of the Coulsdon team.
★★★★★ 5/5
GoogleWe were first time buyers and brought through Park and Bailey. They were extremely helpful throughout the whole process, guiding us through each step. Special mention to Melissa and Sue who made the process seamless and quick. From offer to …
Jodie · 4 October 2023 · Park & Bailey Coulsdon
Agent replied · 22 June 2023
Hello Jodie, thanks for the review. We'll pass your kind comments over to Melissa, Sue and the rest of the Coulsdon team.
★★★★★ 5/5
GoogleI had a fantastic experience working with Park & Bailey for a recent property purchase. From the first viewing with Melissa Stokes, where she was extremely accommodating - even allowing us a last-minute second viewing over her lunchbreak. …
Rob · 4 October 2023 · Park & Bailey Coulsdon
Agent replied · 22 June 2023
Hello Rob, thanks for taking the time to leave a review. We'll pass your kind comments over to Melissa, Sue and the rest of the team.
★★★★★ 5/5
GooglePark & Bailey are worth every penny! As a seller, I came to them via a recommendation and my experience of their professionalism and hard work was consistent with that. All the P&B team are great but particularly Hadley, Becca, Sue and …
Stuart · 4 October 2023 · Park & Bailey Coulsdon
Agent replied · 22 June 2023
Hello Stuart, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to Hadley, Becca, Sue, Grainne and the rest of the Coulsdon team.
★★★★★ 5/5
GoogleFrom the very beginning Park & Bailey Coulsdon Branch showed enthusiastic professionalism. They were extremely helpful throughout our Sale offering us useful advice. They made it easy arranging the viewings around suitable times for us. …
Jean · 4 October 2023 · Park & Bailey Coulsdon
Agent replied · 22 June 2023
Hello Jean, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to Mellissa, Sue, and the rest of the team.
★★★★★ 4/5
GoogleWe didn't end up buying through Park and Bailey, but none the less had great customer service while looking for a property. Melissa often our regular support on a Saturday viewing was honest and helpful every time, and the team back in the …
Philippa · 4 October 2023 · Park & Bailey Coulsdon
Agent replied · 22 June 2023
Hello Philippa we appreciate you taking the time to leave us a review. We'll pass your kind comments over to Melissa and the rest of the Coulsdon team.
★★★★★ 5/5
GoogleAsk for Melissa!
My first time buying a property and, in general, I've found estate agents …
Julian · 4 October 2023 · Park & Bailey Coulsdon
Agent replied · 22 June 2023
Hello Julian, thank you for leaving us a review. We'll pass your kind comments over to Melissa and the rest of the team.
★★★★★ 5/5
GoogleBecca & Team at Park and Bailey have been a delight to work with. Due to some unfortunate luck this is the second time we've been in the purchase process with them and we're so pleased to have completed finally! Becca was supportive …
Will · 4 October 2023 · Park & Bailey Coulsdon
Agent replied · 22 June 2023
Hello Will, thank you for leaving us a review. We'll pass your kind comments over to Becca and the rest of the Coulsdon team.
★★★★★ 5/5
GoogleWe just exchanged on our new property within 7 weeks from offer being accepted and several parties in the chain (top of the chain was ready to go when we had the offer accepted) and I don't think this would have been possible without Park & …
Annie · 4 October 2023 · Park & Bailey Coulsdon
Agent replied · 22 June 2023
Hello Annie, thanks for the review. We'll pass your kind comments over to Sue, Rebecca and the rest of the Coulsdon team.
★★★★★ 5/5
GoogleGreat experience with Park & Bailey. From the moment we met Rebecca Walker at the property we knew it was for us. She was great, answer all the questions we had and made the whole experience enjoyable. Once our offer was accepted Sue took …
Stuart · 4 October 2023 · Park & Bailey Coulsdon
Agent replied · 22 June 2023
Hello Stuart, thank you for leaving us a review. We'll pass your kind comments over to Rebecca, Sue and the rest of the Coulsdon team.
★★★★★ 5/5
GoogleMyself and my partner have just exchanged on our first home purchase with Park & Bailey. From start to finish they have been super supportive and helpful throughout all the stages, checking in with us and giving us help when we needed it. …
Anita · 4 October 2023 · Park & Bailey Coulsdon
Agent replied · 22 June 2023
Hello Anita, thanks for the review. We'll pass your kind comments over to Sue and the Coulsdon team.
★★★★★ 5/5
GoogleHaving just completed a purchase through the Coulsdon office of Park & Bailey I’d be remiss not to thank the whole team for their help. Rob was a fount of local knowledge during the viewings then Ginette and Sue in the sales progression …
BF · 4 October 2023 · Park & Bailey Coulsdon
Agent replied · 22 March 2026
Hello Stephen, thanks for leaving a review. We'll pass your kind comments over to Rob, Ginette, Sue and the rest of the Coulsdon team.
★★★★★ 5/5
GoogleFrom start to finish, the team has been professional, friendly, helpful, always available to answer any queries quickly and efficiently.
Everyone had a role to play, including a dedicated member of staff who steered …
Claudine · 4 October 2023 · Park & Bailey Coulsdon
Agent replied · 1 October 2023
Hello Claudine, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to the Coulsdon team.
★★★★★ 4/5
GoogleWe put our house up for sale through P&B at what proved to be an extremely difficult time in the property market prompted largely by the rapidly rising cost of living, inflation and the consequent frequent increases in interest rates. …
Graeme · 4 October 2023 · Park & Bailey Coulsdon
Agent replied · 1 October 2023
Hello Graeme, thanks for leaving a review. We'll pass your kind comments over to the Coulsdon team.
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