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★★★★★
692 reviews across 4 offices and 3 platforms
Park & Bailey has four offices, in Coulsdon, Caterham on the Hill and Woldingham (two offices). Together they have 692 reviews on three platforms, rated 4.9 out of 5 overall.
686
Reviews on Google
All 4 offices
1
Reviews on Facebook
All 4 offices
5
Reviews on Trustpilot
All 4 offices
Park & Bailey's four offices, most reviewed first. Each has its own page.
Showing 675 reviews on Google only. Show every review
5/5
GoogleRebecca is a true asset to the Coulsdon branch. She has been assisting us in our search and clearly understands our requirements. She is a great communicator who is always positive in her approach and keen to help.
Hello SNK, thanks for leaving a review. We'll pass your kind comments over to Sue and the Coulsdon team.
5/5
GoogleWe had 1 week to sell our house and Becca managed to sell it within 2 days of it being listed online. We had 5 offers in the end! We are in awe of how quickly the process was and look forward to moving into our forever home thanks to the Park & Bailey team in Coulsdon
Hello Jade, thank you for leaving us a review. We'll pass your kind comments over to Becca and the rest of the Coulsdon team.
5/5
GooglePark and Bailey have been excellent in helping us with the purchase of our new property! Great communication and very efficient. A special mention of thanks to Sue, Rebecca and Mary who have been a pleasure to deal with.
Hello Jo, thank you for leaving us a review. We'll pass your kind comments over to Sue, Rebecca, Mary and the rest of the team.
5/5
GoogleMy husband and I found the team at Park and Bailey made our moving experience easier, guiding us along the way. Melissa and Sue were both very helpful and responded quickly to any queries. Nothing was too much trouble and would recommend Park and Bailey to anyone seeking to move.
Hello Jill, thank you for taking the time to leave us a review. We'll pass your kind comments over to Melissa, Sue and the rest of the Coulsdon team.
4/5
GooglePark & Bailey were communicative throughout whole process and were extremely flexible when we wanted to book certain tradesmen before the purchase of our new property. Excellent Service.
Hello Philip, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleCouldn't recommend the team at Park & Bailey more. Excellent estate agents who are friendly, informative, proactive and professional.
Hello Paris, thanks for taking the time to leave us a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleThank you Jackie !! I didn’t have a clue about how I could rent out my property, and you was amazing :) direct and honest. Great asset to park & Bailey :)
Hello Michael, thanks for leaving a review. We'll pass your kind comments over to Jackie and the rest of the Coulsdon team.
5/5
GoogleFrom the first viewing to the date of completion, Park and Bailey were consistently reliable and helpful. Sue, Melissa and Rebecca, in particular, ensured that we were regularly updated during the entire process. They really simplified our moving process and would definitely recommend.
Hello Biju, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to Sue, Melissa, Rebecca and the rest of the Coulsdon team.
5/5
GooglePark & Bailey have been fantastic to work with. So helpful and made the house purchase stress free for us! Would highly recommend. Sammy + Adam
Hello Sammy & Adam, thank you for taking the time to leave us a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleThank you to the team for their efficiency and helpfulness in making the purchase of our new home so straight forward. I would highly recommend to others.
Hello Brenda, thanks for leaving us a review. We are pleased to hear you would highly recommend us. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleI would highly recommend the team at Park and Bailey. I found they were always very responsive, communicative and polite. I really appreciate the time they spent explaining things too, their advice and guidance was really appreciated.
Hello Emily, thanks for taking the time to leave a review. Very happy to hear you'd highly recommend us. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleVery happy with the sales team at Coulsdon branch with the purchase of our new home. The team were always able to assist in our viewings and subsequent purchase which was very important as we were abroad at times. All very friendly and professional with up to date communication throughout the process.
Hello Caroline, thanks for leaving us a review. We are pleased to hear of your positive experience and hope you are enjoying your new home. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleWe have used a few estate agents in the past and Park and Bailey are by far the best! Everyone was so professional, lovely to speak to and very helpful! They also always answered the phone which some places don’t! A special thank you to Sue for chasing our solicitors and making the sale happen! Would definitely recommend.
Hello Elizabeth, thank you for taking the time to leave us a review. We'll pass your kind comments over to Sue and the rest of the Coulsdon team.
5/5
GoogleGreat work from P&B Coulsdon. Showed us several good probperties in teh area before we found the perfect one. Great service level and communications - even when they were on their holidays.
Hello, thank you for taking the time to leave us a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleWe were really pleased with our buying experience from Park and Bailey. Definitely an estate agent we would work with again. We are very happy in our new home.
Hello Lucy, thanks for leaving a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleSue and the team were amazing in helping us buy our first home! Highly recommend. Buying a house is definitely a very stressful process but Sue was brilliant in guiding us through it. She pushed things through, gave us updates as soon as she got them and was always very prompt to respond to our questions.
Hello Alastair and Imogen, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to Sue and the rest of the Coulsdon team.
5/5
GooglePark & Bailey have been wonderful throughout my purchase and I couldn’t recommend them more! I’m a first time buyer and they really made me feel at ease. Rebecca and Sue were in particular wonderful to work with and regularly kept me up to date and informed! Thank you so much guys :)
Hello Jilna, thanks for leaving a review. We'll pass your kind comments over to Rebecca, Sue and the rest of the Coulsdon team.
5/5
GoogleFriendly, very helpful staff. Nothing is too much trouble and they are always willing to help however small the query. Everything was done to ensure the move went as smooth as possible.
Hello Sarah, thanks for taking the time to leave us a review. We'll pass your kind comments over to the Caterham Hill team.
5/5
GoogleCould not fault the expreince and service provided by Luke, Mark and Damien. Have made the process straight forward. Highly recommend and will be using Park&Bailey again in the future. Thank you so much for all your efforts.
Hello Danielle, thanks for taking the time to leave us a review. We'll pass your kind comments over to Luke, Mark, Damien and the Caterham Hill team.
5/5
GoogleVery happy with the service I have received from Park & Bailey with the sale of my house. Doing an open house was simple and straightforward. Staff were professional and efficient. Would highly recommend using Park & Bailey.
Hello Zoe, thanks for taking the time to leave us a review. We'll pass your kind comments over to the Caterham Hill team.
5/5
GooglePark and Bailey took on the sale of my property last summer and I have been really impressed with the whole team. Very professional, helpful and considerate. I would thoroughly recommend the team here to sell your property.
Hello Julie, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to the team.
5/5
GoogleWonderful team at Park & Bailey who are always on the other end of the phone if you need them! We purchased a house from them and was supported every step of the way including after completion. Luke even dropped off some missing keys to us after work hours!
Hello Chrissie, thank you for leaving us a review. We'll pass your kind comments over to Luke and the rest of the Caterham Hill team.
5/5
GoogleMy partner and I have just purchased our first property together, the process has been extremely smooth with the assistance of Park and Bailey. Our agent Fionn kept us informed throughout the whole process and was extremely patient when we were searching for the right home. Quick turn around with all queries we had. Thankyou
Hello Abby, we appreciate you leaving us a review. We'll pass your kind comments over to Fionn and the rest of the Caterham Hill team.
5/5
GoogleThe team at Caterham were so supportive and always ready to deal with all our concerns we had. The process went so smoothly we did not feel the stress at all. Thank you Mark and Damien for the great support Merry Christmas !!
Hello Berlinda, thanks for taking the time to leave a review. We'll pass your kind comments over to Mark, Damien and the rest of the Caterham Hill team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Park & Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Send Park & Bailey a message.
Coulsdon has the most, with 435 reviews rated 4.9 out of 5, followed by Caterham on the Hill with 252.
The four Park & Bailey offices, by town:
Yes. In The Trusted Agent 2026 awards, Coulsdon won Platinum and Caterham on the Hill won Gold.
