Trusted Agent profile
Verified
★★★★★
693 reviews across 4 offices and 3 platforms
Park & Bailey has four offices, in Coulsdon, Caterham on the Hill and Woldingham (two offices). Together they have 693 reviews on three platforms, rated 4.9 out of 5 overall.
687
Reviews on Google
All 4 offices
1
Reviews on Facebook
All 4 offices
5
Reviews on Trustpilot
All 4 offices
Park & Bailey's four offices, most reviewed first. Each has its own page.
Showing 676 reviews on Google only. Show every review
5/5
GoogleRuby was absolutely delightful! She knew so much about the properties (which I've been quite shocked to find is not the case for most agents!) Ruby also clearly had a great relationship with the vendor which I think speaks volumes. Definitely recommend!
Hello Caitlin, we appreciate you taking the time to post a review. Thanks for sharing your positive experience. We'll share your kind comments with Ruby and the rest of the Coulsdon team.
5/5
GoogleGreat service from Park and Bailey. Helped get our sale over the line in a difficult market. Kept in touch at all times. Would use again.
Hello John, we appreciate the review. Thanks for sharing your positive experience. We'll share your kind words with the Caterham Hill team.
5/5
GoogleSo far it’s been a very good experience dealing with park and Bailey Coulsdon. Grainne has been very efficient and professional in handling all queries and her knowledge about the house and area is great.
Hello, thanks for taking the time to leave a review. We'll share your kind comments with Grainne and the Coulsdon team.
5/5
GoogleRuby was lovely, helpful, punctual and knowledgeable of the properties and the area.
Hello Linda, thanks so much for your kind review. We'll be sure to share your comments with Ruby and the rest of the Coulsdon team.
5/5
GoogleRuby was lovely, helpful, punctual and knowledgeable of the properties and the area.
Hello Linda, thanks so much for your kind review. We'll be sure to share your comments with Ruby and the rest of the Coulsdon team.
5/5
GoogleBuying our first home with Park and Bailey was a wonderful experience. From our first viewing through to completion, the team have been friendly and reassuring talking us through each step of the process. There has been clear and timely …
Hello Hannah and Andy, thanks for taking the time to leave a review. It's great to hear you'd recommend us. We'll pass your kind words over to the Coulsdon team.
5/5
GooglePurchasing a home is no small feat, but it felt like a breeze with Park and Bailey Estate Agents. Their professionalism and dedication made the process smooth and efficient. …
Hello Gurpreet, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to Sue, Melissa, Becca and the rest of the Coulsdon team.
5/5
GoogleReally quick with each stage - initial meeting, photography, getting my house on the market and lining up some great offers. I received good advice throughout the process and didn’t feel pressured. …
Hello Lydia, thanks for the review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleI was just about to write a review about P&B and in particular Becca and then saw what someone else had written which has shocked me. Then I saw that this 'person' just writes bad reviews on everything! For us, Becca was very professional …
Hello Warren, thanks for the review. Happy to hear of your positive experience. We'll pass your kind words over to Becca and the rest of the Coulsdon team.
5/5
GoogleWe were new to the area but Park and Bailey understood our requirements and showed us several good options within our budget and criteria. Once we found the house which we've now bought, they've been very helpful and professional throughout …
Hello Briony, thanks for leaving a review. We hope you love your new home. Great to hear you'd recommend us. We'll pass your comments over to the Coulsdon team.
5/5
GoogleI would like to say a thank you to park and bailey for making the purchase of our new home smooth , professional and efficient! …
Hello N Morris, thanks for taking the time to leave a review. Great to hear of your experience when buying through us. We'll pass your kind words to Donna, Rebecca, Sue the Coulsdon team.
5/5
GoogleExcellent service from all members of the sales team, Rebecca, Melissa, Grainne - thoroughly efficient, quick to respond, friendly - and Sue in Progression. Ours was a long one year process with the exchange date being postponed several …
Hello John, thanks for taking the time to leave a review. We hope you are enjoying your new home. We're happy to hear you'd have no hesitation in recommending us. We'll pass your kind words over to Rebecca, Melissa, Grainne, Sue and the Coulsdon sales team.
5/5
GooglePark & Bailey Coulsdon were brilliant. We purchased our home through them and the whole team at coulsdon were great. Shout out to Sue and Damien in the sales progression team for pushing it through on our completion date. Previously we have …
Hello Jake, we appreciate you leaving a review. Great to hear you'd recommend us. We'll pass your kind comments over to Sue, Damien and the Coulsdon team.
5/5
GoogleWe sold our house with Park&Bailey, everyone did a 5 star job from start to finish, special thanks to Rebecca W. and Sue H. They have been our sounding board thorughout the process. Sue was excellent liasing with all the parties involved, …
Hello Özge, thanks for leaving a review. Great to hear of your positive experience when selling through us. We'll pass your comments over to Rebecca, Sue and the Coulsdon team.
5/5
GoogleBecca and Sue were absolutely wonderful and made the entire process very easy and seamless. We were initially a bit concerned since we were purchasing a property that was yet to apply for grant of probate. But Park and Bailey kept us …
Hello Kaushik, we appreciate you leaving a review. Great to hear of your positive experience. We'll pass your kind comments over to Becca, Sue and the Coulsdon team.
5/5
GoogleI’m a newbie at selling my house but am hugely impressed by the ladies from Park & Bailey in Coulsdon. From initial valuation to the first viewings held this morning I have been advised and informed every step of the way. I am confident …
Hello Pat, thanks for the review. We are pleased to hear you'd highly recommend us. We'll pass your kind words over to the Coulsdon team.
5/5
GoogleI take great pleasure in reviewing the service we received from Park & Bailey Coulsdon when selling our house in Old Coulsdon. Hadley's valuation visit was very professional and the subsequent advert that they provided on Rightmove etc was …
Hello Joanna, thanks for taking the time to leave a review. Great to hear of your positive experience when selling through us. We'll pass your comments over to Hadley, Rebecca, Sue and the Coulsdon team.
5/5
GoogleIf I could give 10 stars I would. Park and Bailey have been outstanding from start to finish. This has been our easiest stress free house sale due to the first class service. From our initial phone call instruction right through to the …
Hello Ellen, thanks for the review. Great to hear of your positive experience when selling through us. We'll pass your kind comments over to Becca, Grainne, Damien and the rest of the Coulsdon team.
5/5
GoogleThe Park & Bailey team have been so great they really made our first buying experience very smooth. I loved how quick they were at responding and no question seemed too much for them. They clearly have their service nailed down to a tee. …
Hello Lucien, thanks for the review. Congratulations on buying your first home. We'll pass your kind comments over to Rebecca, Sue and the rest of the Coulsdon team.
5/5
GoogleFrom start to finish, our experience with Becca and Sue has been immaculate. We knew we'd have a bit of a wait since we were the start of a chain, but they both went out of their way to keep us informed and updated, first Becca and then …
Hello Lisa, thanks for taking the time to leave us a review. Congratulations on buying your home. We'll pass your kind words over to Becca, Sue and the rest of the Coulsdon team.
5/5
GoogleThe team at Park and Bailey were outstanding. They were professional and attentive at all times, constantly updating us, and more importantly, when things started to get stressful the team remained calm, rolled their sleeves up and …
Hello John, thanks for taking the time to leave a review. Congratulations on your new home, good luck with the move. We'll pass your comments over to Rebecca, Melissa, Sue, Damien and the rest of the Coulsdon team.
5/5
GoogleI wanted to express our gratitude for the fab service from Grainne and the team at Park & Bailey. As first-time buyers, the entire process seemed daunting initially, but Grainne's guidance and the team's support made it incredibly smooth. …
Hello Juliana, thanks for leaving us a review. We are pleased to hear you would highly recommend us and we hope you enjoy your first home. We'll pass your kind comments over to Grainne and the Coulsdon team
5/5
GoogleThank you to everyone at Park and Bailey. We all know that the housing market is not easy at the moment and in our case one potential purchaser pulled out just as we were about to exchange. But Rebecca and the team introduced a new buyer to …
Hello Philip, thanks for leaving us a review. We are pleased to hear you would happily recommend us and we hope you are enjoying your new home. We'll pass your kind comments over to Rebecca, Sue and the Coulsdon team
5/5
GoogleWe’ve had a fantastic experience with Park & Bailey on the purchase of our new home in Coulsdon and are now only a couple days away from completion. …
Hello Sandy, thanks for the review. We'll pass your kind comments over to Sue, Grainne, Melissa the rest of the Coulsdon team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Park & Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Send Park & Bailey a message.
Coulsdon has the most, with 436 reviews rated 4.9 out of 5, followed by Caterham on the Hill with 252.
The four Park & Bailey offices, by town:
Yes. In The Trusted Agent 2026 awards, Coulsdon won Platinum and Caterham on the Hill won Gold.
