Trusted Agent profile
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★★★★★
692 reviews across 4 offices and 3 platforms
Park & Bailey has four offices, in Coulsdon, Caterham on the Hill and Woldingham (two offices). Together they have 692 reviews on three platforms, rated 4.9 out of 5 overall.
686
Reviews on Google
All 4 offices
1
Reviews on Facebook
All 4 offices
5
Reviews on Trustpilot
All 4 offices
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Park & Bailey's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Park & Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI recently sold a property through Park & Bailey and would highly recommend the company. Everybody I dealt with at every stage of the process was courteous, efficient and pro-active, and I I was kept well-informed at all times.
Hello Nicola, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, and we will pass your kind words over to the Coulsdon team.
5/5
GoogleThe team at Park & Bailey did a great job in selling our property. They were very professional and always friendly and available to help. Would recommend them.
Hello Lisa, thank you for the review. We are pleased to hear about your positive experience, we will pass your comments over to the Coulsdon team.
5/5
GoogleGreat estate agents honest reliable and no pressure . Prompt response to questions and viewings
Hello Karen, thank you for leaving a review. We'll pass your rating and kind words over to the Coulsdon team.
5/5
GoogleVery helpful and supportive. Kept us informed throughout the house purchase process. Would definitely recommend.
Hello Connor, thank you for leaving a review. We'll pass your rating and kind words over to the Coulsdon team.
5/5
GoogleA thoroughly suppportive and professional team. Great communicators who kept us informed throughout the selling process.
Hello Jane, thanks for leaving a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to the Coulsdon team.
5/5
GoogleWe bought and sold through Park and Bailey - Rob, Becca and Hadley were brilliant all the way. Thank you!
Hello Veena, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to Rob, Becca, Hadley and the Coulsdon team.
5/5
GoogleFirst class service from pre-sale through to exchange. Professional and a pleasure to deal with. Relentless in trying to achieve the right result for us.
Hello Joe, thank you for leaving a review. We'll pass your rating and kind words over to the Coulsdon team.
5/5
GoogleWe bought through P& B. Absolutely superb experience and would definitely recommend. They were always approachable and went above and beyond in helping us find our new home. Great Team and a particularly massive thank you to Sue and Rebecca.
Hello Alice, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to Sue, Rebecca and the Coulsdon team.
5/5
GoogleWe sold through Park & Bailey and would definitely recommend them. They were very professional, approachable and were very helpful and friendly. Brilliant team and a big thank you to Rebecca, Sue and Grainne.
Hello Jackie, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to Rebecca, Sue, Grainne and the Coulsdon team.
5/5
GoogleBig thank you to all the staff at Park & Bailey who guided me through the recent sale of my house. From evaluation to completion the team were professional and responded quickly to my queries - all done and dusted in 3 months. Would highly recommend, easiest house sale ever experienced!
Hello Alison, thank you for taking the time to leave a review. We'll pass your kind words over to the Coulsdon team.
5/5
GoogleRating only, no written review.
Hello Munazza, thank you for taking the time to leave a review. We'll pass your rating over to the Caterham Hill team.
5/5
GoogleFriendly, professional, supportive.
Hello Dianne, thank you for leaving a review. We'll pass your rating and kind words over to the Caterham Hill team.
5/5
GoogleVery professional company, I dealt with Mark Geddes who was very engaging and easily contactable whenever assistance was required.
Hello Richard, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to Mark and the Caterham Hill team.
5/5
GoogleRebecca, Sue and Ginette have all been fantastic from start to finish, giving a five star service the entire way through. I honestly couldn’t recommend them strongly enough. Explained things easily, came across kind and approachable and nothing was ever too much for them. Thanks so much to you all.PositiveResponsiveness, Quality, Professionalism
Hello Emma, thank you for taking the time to leave a review. We will pass your kind words over to Rebecca, Sue, Ginette and the Coulsdon team.
5/5
GoogleNothing is ever plain sailing in the world of property but park and Bailey make the whole journey as smooth sailing as possible. From last minute bookings/viewings they literally go the extra mile for you, you are kept up date with regular …
Hello T Janes, thank you for the review. We are pleased to hear about your experience, we will pass your comments over to Hadley, Rebecca, Rob, Jill, Sue and the Coulsdon team.
5/5
GoogleI recently visited Park & Bailey with regard purchase of a property and found Rebecca Walker an absolute pleasure to work with. Rebecca was professional, prompt and greatly assisted in getting the deal I …
Hello Michael, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to Rebecca and the Coulsdon team.
5/5
GoogleWe were very happy with the whole team at Park and Bailey Couldson. They are friendly, knowledgeable, professional and importantly they do exactly what they say they will do. …
Hello Pamela, thank you for the review. We are pleased to hear about your positive experience when dealing with the Coulsdon team, we will pass your comments over to the team.
5/5
GoogleRight from the viewing stage Park & Bailey stood out from other EAs in the Coulsdon region - the staff I dealt with (Rob, Becca and Grannie) were all really courteous and professional, and accommodating as well. This is a strong contrast to …
Hello Leo, thank you for taking the time to leave a review. We are pleased to hear about your positive experience when dealing with the Coulsdon team and will pass your comments over.
5/5
GoogleIn the midst of a worldwide pandemic, and national lock downs, it was always going to be a challenge selling our house but the team at Park & Bailey, and especially Hadley, never missed a beat. …
Hello Vickie, we appreciate your 5 star review. We are pleased to hear of the service you received when selling through our Coulsdon branch. Thank you.
5/5
GoogleWe tried to sell our house previously over the last 3 years and were unsuccessful. We realised that it would be difficult to sell our house during the Covid pandemic, but following Hadley's viewing of our property and his guidance we …
Hello Peter, thank you for the 5 star review. We are pleased to hear about your positive experience when dealing with the Coulsdon team, we will pass your comments over to Hadley, Sue, and the rest of the team.
5/5
GooglePark & Bailey were a breath of fresh air in this current climate where generally estate agents feel there is no need to offer a decent customer service, the houses are clearly selling themselves. Most appear not to even reply back to an …
Hello Aasia, thank you for the review. We are pleased to hear about your positive experience when dealing with the Coulsdon team, we will pass your comments over to Rebecca and the rest of the team.
5/5
GoogleReally happy to have chosen Park&Bailey. They have been with us all the journey in purchasing our first home. They have been helpful, professional and offering advice all the way. Huge thanks to Becca Walker for her positivity , advice and …
Hello Sorin, thank you for taking the time to leave a review. We are pleased to hear about your positive experience, we will pass your comments over to Becca, Sue and the rest of the Coulsdon team.
5/5
GoogleWe recently sold our house through Park & Bailey, and cannot rate them highly enough. We were kept informed of progress every step of the way, and every member of staff we dealt with was professional and courteous. I'd like to give a …
Hello Deb, thank you for taking the time to leave a review. We will pass your kind words over to Sue and the rest of the Coulsdon team.
5/5
GooglePurchased a home via Park & Bailey and was really impressed with the service from start to finish. Very upfront about viewings and very good at staying in contact. …
Hello Mike, thank you for the review. We are pleased to hear about your positive experience, we will pass your comments over to Sue and the Coulsdon team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Coulsdon has the most, with 435 reviews rated 4.9 out of 5, followed by Caterham on the Hill with 252.
The four Park & Bailey offices, by town:
Yes. In The Trusted Agent 2026 awards, Coulsdon won Platinum and Caterham on the Hill won Gold.
