5/5
GoogleKathryn was incredibly helpful and responsive
Agent replied · 22 May 2025
Thank you for your feedback. We're so glad Kathryn was able to support you so well, we really appreciate you taking the time to share.
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Oulsnam estate agents in Bournville and Barnt Green
★★★★★
1,093 reviews across 2 offices and 3 platforms
Oulsnam has two offices, in Bournville and Barnt Green. Together they have 1,093 reviews on three platforms, rated 4.8 out of 5 overall.
310
Reviews on Google
All 2 offices
3
Reviews on Facebook
All 2 offices
780
Reviews on Trustpilot
All 2 offices
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Our offices
Oulsnam's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 308 reviews on Google only. Show every review
Google5/5
GoogleJosie Elliott my letting negotiator was first rate. She kept me fully informed of progress, was polite during our communications and was knowledgeable about the rental process. Based on my experience I would highly recommend Oulsnam to Landlords.
Agent replied · 22 May 2025
Good evening, thank you so much for the really positive review. We are so please we were able to assist. Many thanks.
5/5
GoogleRecently sold my house with Oulsnam and had a good experience. I was kept up to date throughout and appreciated the professional and clear communication. I would be happy to recommend this branch and Rachel and Emma who I particularly dealt with.
Agent replied · 21 May 2025
We are so pleased that we could help with the sale of your house. Thank you for the recommendation, I am sure Rachel and Emma will be very happy.
5/5
GoogleI had the pleasure of buying my house with Emma, and Rachel. They kept me up to date with the process and made everything seamless! Great team in the office too.
Agent replied · 24 March 2026
Thank you for the lovely review. We hope you are very happy in your new home.
5/5
GoogleSelling our big old house was rather a marathon experience, but that is no reflection on the time and effort that the team at Oulsnam put into getting us through to completion. Karen and Rachel showed great professionalism and care, ensuring that communication kept going between all parties.
5/5
GoogleThe team were fantastic and very helpful whenever any difficulties came up throughout the selling and buying process. With our first time selling they were particularly supportive and were professional and friendly from start to finish.
5/5
GoogleWe have been treated with dignity and respect since we started the process of applying for the property.We feel at home,thank you so much Kathryn, you are the best.
Agent replied · 28 May 2026
Thank you so much. We are so pleased Kathryn was able to assist so well.
5/5
GoogleEmma was absolutely amazing from start to finish when dealing with our sale. She gave great advice, was always on hand for a chat, and very proactive all the way through. I can’t recommend Oulsnam enough!
Agent replied · 21 May 2025
Thank you for the recommendation and lovely comments about Emma.
5/5
GoogleThanks to all the team at the Bournville office. They have dealt with the sale of my house. They have been great in dealing with all aspects of the sale and keeping me updated from marketing viewing and completion. Would definitely recommend.
Agent replied · 24 March 2026
We are very pleased that you are happy with our service. Thank you for taking the time to leave us a lovely review.
5/5
GoogleAll the staff I met were friendly with very quick responses. A big thanks to Josie for the excellent support with my rental process.
Agent replied · 8 February 2025
That's great to hear that everyone was able to assist and thank you for the review.
5/5
GoogleExcellent professional letting service. Thank you.
Agent replied · 8 February 2025
We are so pleased we could assist and thank you for your business it is much appreciated. Many thanks.
5/5
GoogleI would like to say a big thank you to Oulsnams, especially Josie from the Barnt Green branch., Josie has supported me step by step to access my first rental - an lovely apartment , I would like to thank Josie for her prompt actions to …
Agent replied · 8 February 2025
Thank you for your kind words.
5/5
GoogleI had a great experience .Charlotte one of the team members was very helpful.She made the process easy for us .She explained every detail and would take time to listen to and solve our queries. I am mostly grateful and appreciative to …
5/5
GoogleI am please to have a chance to appropriate my experience with Charlotte smith during this processes, right from onset she has been very supportive, sympathetic, patient and most of all very informative and reassuring which help me through …
5/5
GoogleI've had mixed experiences with estate and lettings agents over the years, so my positive, easy interaction with Oulsnam's was a pleasant surprise. Charlotte Smith looked after the letting process for me - brilliant service from day one to …
5/5
GoogleMy experience with Oulsnam Lettings has been extremely positive and smooth. Their communication skills were outstanding, consistently keeping me informed and promptly addressing any queries or concerns I had. The negotiator's pleasant and …
Agent replied · 8 February 2025
Thank you for your kind words.
1/5
GoogleAfter lettings properties for over 40 years this is quite simply the most terrible company I have had the misfortune to deal with.Business manager Michelle hasn't got a clue what day of the week it is never mind managing clients …
Agent replied · 8 February 2025
We tried hard to resolve your queries and have now taken the difficult decision to no longer manage the property on your behalf.
5/5
GoogleJosie has been really great with us during this process. She has been quick at replying to us and getting us the info we requested and letting us know anything we needed too. …
Agent replied · 8 February 2025
Glad Josie was able to help and thanks for the review.
5/5
GoogleI highly recommend Oulsnam Lettings for their outstanding letting agency services. Josie, Darren, and the entire team demonstrated exceptional support and professionalism throughout the process. Their marketing was highly effective, and …
Agent replied · 8 February 2025
Thank you for your great review. We are pleased the team managed to look after your needs.
5/5
GoogleBrilliant service as always ! Josie and Susannah dealt with all matters promptly & professionally. I Look forward to dealing with you both again soon.
Agent replied · 8 February 2025
Thank you for your kind words and the review.
5/5
GoogleRating only, no written review.
5/5
GoogleI give Charlotte Smith a 5 star rating, her service was impeccable.
Agent replied · 8 February 2025
Thank you so much!
5/5
GoogleKathryn's service was amazing, she was friendly and really helpful and is a credit to the Oulsnam lettings team.
Agent replied · 8 February 2025
Thank you.
5/5
GoogleOulsnam lettings is very good letting agency, glad to use their services.
Agent replied · 8 February 2025
Thank you.
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Questions about Oulsnam
Which Oulsnam office has the most reviews?
Bournville has the most, with 873 reviews rated 4.7 out of 5, followed by Barnt Green with 436.
Where are the Oulsnam offices?
The two Oulsnam offices, by town:
- Barnt Green: 81 Hewell Road, Barnt Green, B45 8NL
- Bournville: 235 Mary Vale Road, Bournville, B30 2DL
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