5/5
I would highly recommend Emma and the team - friendly, helpful and communicative throughout!
Agent replied · 24 March 2026
Thanks so much for your lovely feedback. We’re thrilled Emma and the team made the process smooth and enjoyable.

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★★★★★
1,090 reviews across 2 offices and 3 platforms
Oulsnam has two offices, in Bournville and Barnt Green. Together they have 1,090 reviews on three platforms, rated 4.8 out of 5 overall.
310
Reviews on Google
All 2 offices
3
Reviews on Facebook
All 2 offices
777
Reviews on Trustpilot
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Oulsnam's two offices, most reviewed first. Each has its own page.
Showing 308 reviews on Google only. Show every review
5/5
I would highly recommend Emma and the team - friendly, helpful and communicative throughout!
Thanks so much for your lovely feedback. We’re thrilled Emma and the team made the process smooth and enjoyable.
5/5
Thank you for all your help over the past years i have found you to be very professional and eager to help you will be missed. Regards phil
Thank you for your kind review. Much appreciated.
4/5
Sophie Hawkes has been great and has been really supportive and responsive with any queries and concerns we have had.
Thank you for your kind words.
5/5
My experience with Oulsnam Lettings has been very positive, since the inital contact all communication has been swift and efficient to say the least. Shania Benton is my property manager and liaison and responds to queries rapidly and is available to offer support when required.
That's great to hear and thank you for the review.
5/5
Thanks for your support and professionalism.
Thank you for the business.
4/5
Shania Benton has always been helpful, including guiding me through my most recent tenant issues/eviction process.
Thank you, we appreciate the positive review.
5/5
Shania is very good property manager. Always dealt with my queries very professionally and promptly.
Thank you.
5/5
Very Happy with the service provided
Thank you, that's great to hear.
5/5
For renting my property Oulsnam Estate agency is excellent and I never came across any issues till now. All the team of Oulsnam is brilliant specially Sophie Hawkes and Charlotte Smith who guided me through this at various stages. Thanks once again!
That's great to hear and thank you for taking the time to say it.
5/5
I rent and oulsnams are quick to sort any repairs.we have dealt with Sophie who has always been friendly and efficient.
That's so good to hear. Thank you.
5/5
Sophie Hawkes has been really helpful when needed. She pays attention and provides solutions to all request. She is really wonderful.
Thank you we appreciate you taking the time to leave a positive review.
5/5
For the small amount of time I have been dealing with Shania Benton she has been very professional and extremely helpful.
That's great to hear. Thank you saying.
5/5
Sophie Hawkes did an excellent job managing our property through Oulsnam Lettings. As we live overseas, it was important that we worked with someone whom we could trust. Sophie acted as the liaison between us and our tenants and took care of any problems that arose in a timely manner and with meticulous attention to detail.
Thank you for the positive review. Much appreciated.
5/5
Rating only, no written review.
Thank you.
4/5
Rating only, no written review.
Thank you
5/5
It was so happy to have you throughout the process and you were so available to alla our doubts and confusions. Thank you so much wish you a wonderful growth in your career.
Thank you for your review, we really appreciate it.
5/5
Charlotte was really helpful and made the whole letting process seamless. A real good egg, definetly deserves the praise.
Thank you for taking the time to leave a review. We are so pleased Charlotte was able to assist.
5/5
Rating only, no written review.
Thank you.
5/5
Shania has always been a dream to work with. Her communication skills are absolutely top-notch! She's incredibly clear, always responsive, and genuinely listens. Every interaction is professional and productive.
That's great to hear and thank you for taking the time to leave a positive review.
5/5
Incerdibly helpful and friendly staff, Josie helped us promptly securing the property we fell in love with right away. Her help and support were absolutely incredible throughout the whole process! Karen and Charlotte were just as lovely and helped us with booking viewings and showing us around the properties. Absolutely lovely team!
Thank you for the kind review. We are pleased Josie was able to assist.
5/5
Emma was super helpful through the entire process, would definitely recommend.
Thank you so much for your kind words. We’re thrilled Emma could help and really appreciate your recommendation.
5/5
Ms. Kathryn, her work attitude is characterized by clear explanations and high efficiency.
Thank you for your positive review, that is much appreciated.
5/5
Kathryn and her colleagues dealt with the reletting of my property very efficiently and kept me well informed along the way.
Thank you for taking the time to leave a review we do appreciate it and glad all went well.
5/5
It was a very good experience and Josie he would dealt with was very efficient and made things very simple to deal with. I would definitely use Oulsnam again.
Great review, thank you.
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Bournville has the most, with 870 reviews rated 4.7 out of 5, followed by Barnt Green with 433.
The two Oulsnam offices, by town:
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