5/5
Shania has been very professional and prompt in her service delivery, which is much appreciated.
Agent replied · 24 May 2026
Thank you, we appreciate her too, and your kind words.

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1,090 reviews across 2 offices and 3 platforms
Oulsnam has two offices, in Bournville and Barnt Green. Together they have 1,090 reviews on three platforms, rated 4.8 out of 5 overall.
310
Reviews on Google
All 2 offices
3
Reviews on Facebook
All 2 offices
777
Reviews on Trustpilot
All 2 offices
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Oulsnam's two offices, most reviewed first. Each has its own page.
Showing 308 reviews on Google only. Show every review
5/5
Shania has been very professional and prompt in her service delivery, which is much appreciated.
Thank you, we appreciate her too, and your kind words.
5/5
We received such amazing service from Shania. From the moment she started working with us and throughout our stay at our rental property she has always been great with communication, easy to reach out to, and effective in resolving any issues we had.
Thank you so much.
5/5
Very professional company with highly efficient staffs.
Thank you so much we appreciate you sharing you experience.
5/5
Shania is always polite and helpful and is very knowledgeable in her role
Great to hear. Thank you.
5/5
Rating only, no written review.
Thank you.
5/5
I have experienced a great impact working with oulsnam letting most especially your staff shania Benton, she’s one of the best staff I experienced with oulsnam letting, thanks for all you do Shania.
Thank for leaving should a positive review, it is appreciated.
5/5
Shania has always been very helpful with inspection times and dates and has always resolved any issues I have had with the property I Let in a timely manner. Thank you
That's is great for us to hear and thank you for sharing.
5/5
Rating only, no written review.
Thanks
5/5
Thank you Shania benton . She really helped me during my tenancy. Amazing lady.
Thank you.
5/5
Shania Benton is a excellent resource & humble person, always available in need.
That's amazing, thanks for sharing.
5/5
Shania Benton has been an amazing person to work, she is always ready to listen to you when you have any issues
So pleased to hear that. Thank you
5/5
Always helpful and hands on if anything needs doing can't fault shania, Hope the future is bright and thanks for all your help
That's great to hear and thank you for sharing.
5/5
Sofi has been absolutely brilliant always keeping me informed pleasure absolute pleasure
Brilliant, thank you.
5/5
Good and professional company with local connections. Always had good communication and help from my property manager, Sophie and her colleagues.
That's great to hear and thank you for taking the time to share your experience.
5/5
Sophie Hawkes , It has been a pleasure working with you, and I really appreciate the support you’ve provided during your time at Oulsnam Lettings. Your customer relations is excellent.
We are glad you had a positive experience and glad we were able to help you.
5/5
We had excellent support and guidance from Shania Benton. She has been highly efficient and very responsive. She kept updating us about any developments and has been an effective communicator. She kept regular contact with us. I would highly recommend and wish her all the very best.
We are so pleased you have had a positive experience and thank-you for the review.
5/5
Rating only, no written review.
Thank you.
5/5
Shania at Oulsnam’s has managed my rental property for over a year now. She is highly professional, competent and always prompt in replying to any queries. I very much recommend both Shania and Oulsnam’s as managing rental agents.
Thank you Darren for your kind words.
5/5
Sophie Hawkes has helped tremendously in the smooth running of my rental property. Courteous, knowledgeable and efficient and has been a great asset to Oulsnam rentals.
Thank you for the review. Much appreciated.
5/5
Dear Sophie Hawkes, thank you so much for the patient care and considerate attention shown and the professionalism shown throughout your spell looking after things for me.
We are so pleased Sophie was able to help and thank you for leaving the review.
5/5
Rating only, no written review.
Thank you.
5/5
We have had nothing but a positive experience with Sophie Hawkes. She has been fantastic dealing with any issues that we have had, and has always come across as polite and professional.
That's great to hear and thank you for taking the time to leave the review.
5/5
Shania has been our agent for a while now and we have always been very happy with how she managed our enquiries. She is always very friendly and kind and has treated us with respect.
Thank you for the positive review and we are really pleased Shania was able to assist you.
5/5
We have always had excellent support from staff at Oulsnam’s and Sophie has been no exception. She has dealt with any queries promptly and helpfully.
We are glad Kathryn was able to assist and appreciate the kind review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bournville has the most, with 870 reviews rated 4.7 out of 5, followed by Barnt Green with 433.
The two Oulsnam offices, by town:
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