Oulsnam estate agents in Bournville and Barnt Green

★★★★★ 5/5

Google

We were long term customers of Oulsnam Bournville as sale of our house was aborted twice due to unfortunate events of pandemic chaos. Throughout this long process we experienced a lot of genuine care from Oulsnam staff who rendered to us 'above and beyond' services. Branch manager, Rachel, was quick to advise us on each step from valuation to remarketting the property when sale failed; she showed consistently high level of professionalism while dealing with sadden change of circumstances in sale of our house. Karen kept us regularly updated on stages of our sale and liased perfectly with solicitor panels and buyers'/sellers' agents, closely overseeing the whole buying-selling chain. Becky efficiently carried out viewings. On each three ocassions our house was sold within 3 days and generated multiple offers that either met or exceeded asking price. Undoubtedly, the completion of our complicated house sale/purchase process would not succeed without efforts of Oulsnam dedicated team. Thank you Rachel, Karen and Becky and the best wishes for the whole Oulsnam team in Bournville!

Agnes · 29 August 2023 · Oulsnam Bournville

★★★★★ 5/5

Google

Having just received an offer from a likely buyer of my mother’s bungalow, my family have been impressed by the efficiency of the Oulsnam team. They have worked hard to advertise the property and to enable prospective buyers to view ASAP, which has led to a speedy offer which we hope will lead to a definite sale. In addition the team have made sure they kept my sister and me informed of progress at all times.

Mary · 29 August 2023 · Oulsnam Bournville

★★★★★ 1/5

Google

Rating only, no written review.

Saab · 24 March 2023 · Oulsnam Bournville

★★★★★ 5/5

Google

Brilliant service from Rachel, Becky, Karen and Sam. They really went above and beyond to make sure our purchase went through. I would highly recommend them

Peter · 24 March 2023 · Oulsnam Bournville

★★★★★ 5/5

Google

What a fantastic team and superb Branch Manager. They were professional, but also showed great kindness and understanding of circumstances. Keeping us updated every step of the way. I cannot recommend them highly enough.

Cathie · 24 March 2023 · Oulsnam Bournville

★★★★★ 5/5

Google

Friendly and professional team who helped the process of buying a property all the way along.

Kate · 24 March 2023 · Oulsnam Bournville

★★★★★ 5/5

Google

Throughout the selling process I received a friendly, helpful and very efficient service, I would recommend them to anyone.

Jane · 24 March 2023 · Oulsnam Bournville

★★★★★ 5/5

Google

Agent was always on time for viewings and promptly replied to email/phone queries. Nothing was too much trouble for Samantha and I was able to secure the property without any problems. When I collected the keys to my new home I was given a ‘welcome pack’ which was a lovely start to my new life in Bournville.

Dianne · 24 March 2023 · Oulsnam Bournville

★★★★★ 5/5

Google

I was very impressed with the efficiency of Oulsnam's - at a time sadly when so many other organisations have forgotten the basics of customer service. Always responsive, professional and pleasant to deal with. The photography and video service was also of a high quality. I would definitely use them again and wouldn't hesitate to recommend their service to others.

Hilary · 1 January 2023 · Oulsnam Bournville

★★★★★ 5/5

Google

All of the staff at the Bournville branch were always helpful and professional in all of my dealings, whether via email, on the phone or face to face. I was kept fully informed about every viewing and the outcome, Once a sale had been agreed, I received regular updates on progress and it was clear that staff took the initiative when dealing with either my own or the buyers solicitors. In particular I would like to mention Rachel who was always honest in terms of managing expectations during covid, through the process of selling my father's flat. thank you.

Paul · 15 October 2022 · Oulsnam Bournville

★★★★★ 5/5

Google

The Bournville team are incredible. Their friendly and personal service took away all the stress of selling a house, keeping me updated every week and nothing is too much trouble for them. Rachel and Becky in particular are who I dealt with and they are an absolute credit. Rachel certainly knows her stuff when it comes to valuations and how best to market your property. Thanks so much. I would recommend Oulsnams without hesitation and would definately use them again.

Alyson · 15 October 2022 · Oulsnam Bournville

★★★★★ 5/5

Google

The service from Robert Oulsnam in Bournville was little short of excellent. Our main contact at this branch was Becky Price, from showing us round the property right through to the completion day. Becky was always right up to date with how things were progressing, extremely courteous and above all displayed enormous amounts of patience, as it wasn’t an easy ride! If she was on holiday, her colleagues were always well aware of progress on the purchase and were also polite and thoughtful. I can absolutely recommend them.

Rosalind · 15 October 2022 · Oulsnam Bournville

★★★★★ 5/5

Google

From the Branch Manager's first visit, we felt we were in good hands. Rachel's advice about price and all sorts of practical aspects of the move were marvellous - and proved to have been completely accurate as things turned out. All the help from her colleagues was prompt and efficient and always friendly. We have moved succcessfully from the house we lived in for nearly fifty years - I put much lowering of stress down to Rachel and her team. We couldn't recommend them highly enough. Thank you!

Jean · 17 August 2022 · Oulsnam Bournville

★★★★★ 5/5

Google

Fantastic service from start to finsh from the Bournville branch. They made the process so smooth and stress free. Rachel completed the initial valuation and through her knowledge and expertise helped us to agree on an asking price that was fair. We received multiple offers on the first viewings dealt with by Samantha and we accepted the same day. Samantha then dealt with all of the queries during the sale process, keeping us informed regularly. Nothing was too much trouble for her. The process was made seamless and stress free. If you are looking to sell your home i highly recommend Oulsnams.

Sie1984 · 17 August 2022 · Oulsnam Bournville

★★★★★ 5/5

Google

Very pleased with the service provided by Robert Oulsnam, always quick to respond and aided in moving the purchase forward.

Robert · 24 March 2022 · Oulsnam Bournville

★★★★★ 5/5

Google

Racheal and Samantha really understood our search and never pressured us but were always ready to respond rapidly on our behalf and support us through our sale and purchase with professionalism and experience.

Jennifer · 24 March 2022 · Oulsnam Bournville

★★★★★ 5/5

Google

Great experience with Robert Oulsnam, will be using them to sell this property when the time comes. They were very friendly and profressional, excellent customer service and were great at keeping me in the loop with regards to the chain for my transaction. Lovely staff, would definitely recommend.

Jess · 24 March 2022 · Oulsnam Bournville

★★★★★ 5/5

Google

Excellent service throughout the process and very professional. Robert Oulsnam representatives kept me informed throughout the process and were excellent at getting viewings. They also communicated with me often daily to keep in touch about the next steps. They also worked well with our chosen solicitor. We would thoroughly recommend Robert Oulsnam Bournville and pleased we chose them to sell our house.

Louise · 15 October 2021 · Oulsnam Bournville

★★★★★ 5/5

Google

If you're looking for an estate agent to sell your home, i would strongly recommend Oulsnam. As someone that has been looking for a house, i have been really impressed with Oulsnam. They have been the most proactive at sending out property match information (the only agents to have done so despite registering with multiple). They have been knowledgeable about all properties we have seen with them and always followed up with a phone call afterwards and again if we hadn't discounted a property initially. All without being pushy. If we were to sell in the area later on, i would choose Oulsnam given recent experience.

Mrs · 15 October 2021 · Oulsnam Bournville

★★★★★ 5/5

Google

Terrific experience with the Bournville branch of Robert Oulsnam. They are always willing to do a bit of chasing up and down the chain to keep things moving. Becky dealt with most of my purchase enquiries and she was extremely professional and proactive right from viewing our purchase to completion day. If I ever buy a property again I hope Oulsnam are the agents!

Richard · 15 October 2021 · Oulsnam Bournville

★★★★★ 5/5

Google

I cannot recommend Oulsnams at Bournville enough. From start to finish the service they provided was superb. Rachel, the Manager initially valued our property and was extremely enthusiastic about the sale. The price she estimated was very favourable and we ‘sold’ on the first day of viewing. Throughout the sale, the person who shone for me was Becky. Nothing was too much trouble and every little query or niggle was very quickly chased up and she kept us continually in the loop. She really did make a stressful time much, much easier. If you are looking to sell your home I would definitely use this branch of Oulsnams.

Sandra · 15 October 2021 · Oulsnam Bournville

★★★★★ 5/5

Google

My family have used Robert Oulsnam for many, many years and have always been exceptionally pleased with the professional service offered. Our recent house transaction, both with selling our property and in search of our new 'forever home' in the Bournville area was managed by Robert Oulsnam with great care. From start to finish the worry and stress of house conveyancing was taken off our shoulders as we knew we were being well looked after with a first class service. My husband and I are now the proud owners of our 'dream home'. Thank you Rachel, Becky, Sam and the rest of the Bournville team!

Hilary · 15 October 2021 · Oulsnam Bournville

★★★★★ 5/5

Google

Aghhh, a house purchase! Like trying to navigate the Niagara rapids in a skiff with no paddles! You never know when you’ll hit a rock, or get flipped into the rushing water to meet your peril at the falls edge. Not so for me! Oulsnam provided ample support and helped negotiate the unexpected bumps and scrapes when they appeared. All this during lockdown too! If Rachel was the life-jacket, then Samantha was the oars; helping me navigate the turbulence and leading onward to still and calm waters. So, thanks to the staff for my lovely new home. Oulsnams were always friendly, straight forward and accommodating. What more do you want from an Estate Agent? I didn’t get splashed once!

Ernie · 15 October 2021 · Oulsnam Bournville

★★★★★ 5/5

Google

We sold and bought a house through Oulsmans. From our first enquiry to a friendly follow up at the end of the process Oulsmans have gone above and beyond to provide both an accurate and friendly service. They fielded questions with speed …

John · 14 October 2021 · Oulsnam Bournville