5/5
Rating only, no written review.
Agent replied · 8 February 2025
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★★★★★
1,093 reviews across 2 offices and 3 platforms
Oulsnam has two offices, in Bournville and Barnt Green. Together they have 1,093 reviews on three platforms, rated 4.8 out of 5 overall.
310
Reviews on Google
All 2 offices
3
Reviews on Facebook
All 2 offices
780
Reviews on Trustpilot
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Oulsnam's two offices, most reviewed first. Each has its own page.
Oulsnam is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Showing 308 reviews on Google only. Show every review
5/5
Rating only, no written review.
Thank you.
5/5
Charlotte was very friendly and helpful. She supported me and answered all my question in a quick way, in addition to the professional work of Olsnam agency. There work is transparent and integrated, which gives me full confidence to progress with them.
5/5
My experience with Oulsnam has been very professional and well-conducted. Charlotte Smith, took our letting process onboarding/correspondence very passionately. My wife and I appreciate her effort. Well done.
5/5
Josie was absolutely amazing from start to finish. Our house move was stressful but she did her best to keep things moving as smoothly as possible. There was excellent communication via phone and email, making me feel more at ease with regular updates. Would highly recommend to anyone looking to rent.
5/5
Rating only, no written review.
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5/5
Whole tenancy process from the first day till end was very smooth, clear and easy. Special thanks to Charlotte Smith for her precious support and help from the first moment.
5/5
Very pleased with the service I have been provided, Charlotte Smith has been very prompt and efficient getting information across to me and made my process of moving into my new home stress free!
5/5
I have used Oulsnams for many years now in connection with my let property. Their service is exemplary - attentive and efficient.
Thank you for your kind words. Much appreciated.
5/5
Oulsnam Lettings recently handled the re-let of a flat for me. The whole experience was very positive. The team were all very professional, friendly, helpful and responded quickly to emails. I would certainly recommend them to any landlord looking to use an agent.
Thank you so much for your review. Much appreciated.
5/5
Great experience buying my first property through Oulsnam. Liz was amazing throughout - had answers to all my questions during the viewing and knew the property well. Throughout the process was really efficient liaising between myself and the seller. Liz kept everything moving quickly despite being in a very long chain. Would definitely buy and sell future properties through Oulsnam.
5/5
Josie was very helpful through the letting process, answered all my queries promtly and everything went smoothly.
Thank you for leaving a review we do appreciate it and we are glad everything went smoothly.
5/5
Kathryn at Oulsnam Lettings has been wonderful to deal with. She went above and beyond to help us with our complex letting needs. Thank you so much, we would highly recommend for a smooth and easy process. Thank you
5/5
Rating only, no written review.
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5/5
Rating only, no written review.
Thank you.
5/5
I had a positive experience when letting a property via Oulsnam. Everyone was friendly, helpful and responded quickly to queries.
Thank you for taking the time to leave a positive review.
5/5
Thanks much to the Oulsnam letting team. I was carried along all through the process. Special mention for JOSIE ELLIOT, very helpful and understanding.
Glad Josie was able to help. We appreciate the feedback.
5/5
Josie is absolutely amazing and professional
Thank you.
5/5
Rating only, no written review.
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5/5
Josie was excellent! Dealt with everything quickly and professionally.
Thank you for taking the time to leave Josie a great review.
5/5
Rating only, no written review.
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5/5
We were led through the tenancy process by Michelle and Kathryn. They were very quick at replying, nice to speak to, and made the process as easy as possible, liaising with the landlords. Thanks!
Thank you for the feedback we really appreciate it.
5/5
Charlotte Smith took her time to understand our property needs, and working in tandem with OULSNAM & CO Team, she went all out to provide quality services in respect of request. …
We are glad Charlotte was able to assist and thank you for the review.
5/5
Great service from Michelle and the team at Oulsnam’s. Let my property in super quick time. Very helpful to both me and the new tenants.
Thank you.
5/5
Josie had been amazing thanks again
Thank you for your kind words.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bournville has the most, with 873 reviews rated 4.7 out of 5, followed by Barnt Green with 436.
The two Oulsnam offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales.