Oakfield estate agents in Hastings, Bexhill On Sea and Eastbourne

★★★★★ 5/5

Google

Efficient and helpful

Nancy · 16 February 2026 · Oakfield Eastbourne

★★★★★ 1/5

Google

My experience with Oakfield throughout my tenancy was consistently poor and fell well below what I would expect from a professional managing agent. …

Micky · 16 February 2026 · Oakfield Eastbourne

★★★★★ 1/5

Google

Rating only, no written review.

Giuseppe · 16 February 2026 · Oakfield Hastings

★★★★★ 1/5

Google

Hi Emma Hawkins, You're perfectly within your right to take offence at my provable observations. I note that online that appears to be your main job role - being offended without ever accepting any responsibility or culpability. I'll just take your very first point, there's too many to argue and I have better things to do. You confirm that Oakfield have never had keys for the property and that the landlord was aware. What you don't say is if you ever asked for keys (no-one asked me). You don't mention that as an experienced, professional agency it might be a good idea to ask for keys. No, you just take the money and blame the landlord. I'm sorry but I think that's pathetic and exposes how poor the standards are at Oakfield. There are plenty of unhappy former customers/clients of Oakfield online and I intend to reach out to as many as I can. I fully expect I will be able to find a track record of keys being handed in then lost, correspondence being hand-delivered and then receipt being denied when it suits the false narrative. Unlike your policy of deny, deny, deny - which I will send to the Ombudsman - I have a track record of being a great tenant, that always pays and has never caused any trouble. I wonder who the balance of probability will favour? It has also been pointed out to me that there may be an insurance policy in place to cover rent losses, I will need details of any such policy as I do not wish to be a party to fraudulent claims submitted regarding this property. On a final note, I did indeed retain the details for the Signature Required letters and can confirm all were signed for. It is my intention to use your letter to me in my activities with the Press, please let me know if there is any valid reason I should not do so. Best regards, Dear Mr I take great offence at your suggestion that Oakfield have not been anything but transparent during your tenancy. As a professional managing agent Oakfield will always act with professionalism and integrity when handling any matters for our Landlords and Tenants, this is no different. I can confirm Oakfield did not hold keys during your tenancy which is not unusual, your Landlord was aware of this. Oakfield did hold contact details for you, both a mobile number and email address. The email address *** was used to sign your tenancy agreement that commenced from 1st October 2024 we are therefore satisfied this is the correct email address for you. Oakfield does hold copies of property visits that took place. When Terry attended on 26th August this was not a formal property visit but instead a visual check of the property. Oakfield did not simply assume that the tenancy had renewed numerous emails had been sent to the above detailed email address all of which were opened according to our records. The property has now been accessed to conduct a formal checkout a copy of which I note you have been provided with. Should you wish to contact the Ombudsman you will need to follow our internal complaints procedure first which can be found here. I acknowledge that you have only paid the rent up to 1st November but with no return of keys and no communication from you, which I acknowledge you disagree with, we had no reason to believe you had vacated. A claim has been made with the TDS for your full deposit to be retained and offset against the rent arrears. If you disagree with this you will have an opportunity to dispute this with the TDS should you choose. Kind regards, Emma Hawkins

Paul · 16 February 2026 · Oakfield Hastings

★★★★★ 5/5

Google

Exceptional Moving Experience Izzy was absolutely fantastic during our recent move! Her attentiveness, professionalism, and dedication made the entire process incredibly smooth and stress-free. Izzy went above and beyond to ensure everything went seamlessly, demonstrating outstanding customer service skills. I highly recommend Izzy for any moving needs, she truly excels in her role! Thanks Izzy - Mary M⭐⭐⭐⭐⭐

Mimi · 16 February 2026 · Oakfield Hastings

★★★★★ 5/5

Google

Thank you for all your help and support during the moving process.It made things so much easier.

Angela · 16 February 2026 · Oakfield Hastings

★★★★★ 5/5

Google

Great service from Izzy at oakfields! polite and helpful and made moving as smooth as it can be! thank you!

Harry · 16 February 2026 · Oakfield Hastings

★★★★★ 5/5

Google

It’s been a great pleasure to work with Oakfield Property who made the buying of my new home in Hazelwood Avenue very easy . James in particular must be singled out as an outstanding salesperson showing such warm professionalism, patience …

Joanna · 16 January 2026 · Oakfield Eastbourne

★★★★★ 1/5

Google

Will take all of your deposit no matter what and never carry out essential repairs. Beware! …

Liam · 16 January 2026 · Oakfield Eastbourne

★★★★★ 5/5

Google

Great, straight forward letting experience supported by Caitlin. Excellent communication throughout.

Jordy · 16 January 2026 · Oakfield Eastbourne

★★★★★ 5/5

Google

I just moved in to rent with Oakfield and have to say everything went nice and quick. If I had a query then Caitlin has always responded shortly after. She was always helpful through the process and speak to.

KaM · 16 January 2026 · Oakfield Eastbourne

★★★★★ 5/5

Google

Caitlyn has been really accomodating and helpful with finding a house for my family.

Alfredo · 16 January 2026 · Oakfield Eastbourne

★★★★★ 5/5

Google

We had a great experience with Oakfield, especially Kira. After searching for a suitable property for over two months, we found a perfect place and Kira helped us very well. She was professional, efficient, and very supportive throughout the process, especially as we had a short timeframe to move. Her prompt action and clear communication made everything smooth and stress-free. Highly recommended.

Shahna · 24 December 2025 · Oakfield Bexhill On Sea

★★★★★ 5/5

Google

This is the second time I've used Oakfield in the last couple of years and I have nothing but positives to say. Kira is an asset to your company. Warm, friendly, and came across as very genuine. Kira took the time to call me even though there was no update, just so I knew everything was all in hand. Kira was also very honest and transparent and was instrumental in helping me secure my property.

Graham · 24 December 2025 · Oakfield Bexhill On Sea

★★★★★ 5/5

Google

I dealt with James who was very friendly. He listened to what I was looking for to buy and could not have been more helpful. Oakfield overall was welcoming and friendly. I would definitely use them again.

Sarah · 18 December 2025 · Oakfield Eastbourne

★★★★★ 5/5

Google

Handle with polite and respectful attitude during the whole viewing and buying process. Kept us updated on everything. Really happy with all the help James gave us during the visits. Really friendly and easy to open up too. Thank you for your help! Thank you to Josh who got us an amazing deal.

Victoria · 18 December 2025 · Oakfield Eastbourne

★★★★★ 5/5

Google

Kira ,from this estate agent was a real pleasure to deal with her and fantastic at communication. Kira was sent we various properties to look at and keep on updating the things . Great experience with the oakfield .

Reena · 18 December 2025 · Oakfield Bexhill On Sea

★★★★★ 5/5

Google

During the process of selling my flat I received weekly updates from Oakfield which meant I was always in the loop of what was happening. Also when there were any delays or issues they always chased up the issue to keep things moving. Would recommend.

Jonathan · 18 December 2025 · Oakfield Bexhill On Sea

★★★★★ 5/5

Google

Kira was amazing!! Very helpful and communication was really easy. Kept me up to date with everything that was happening. Thank you again to Kira at Oakfield.

Becky · 18 December 2025 · Oakfield Bexhill On Sea

★★★★★ 5/5

Google

I recently used Oakfield Bexhill branch to find a tenant for a property we have, Casey and the team were great the whole way through. Excellent communication and professional service. would Highly recommend

Darren · 18 December 2025 · Oakfield Bexhill On Sea

★★★★★ 5/5

Google

Me and my partner had a great experience viewing a flat with Kira a couple of days ago. She was so professional, responsive, and well-prepared during the viewing and especially so patient answering all all our questions as clear as possible. All the process was smooth and transparent from start to finish. I would happily recommend Kira and Oakfield to anyone looking for a reliable and efficient agent.

Celina · 18 December 2025 · Oakfield Bexhill On Sea

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ I’ve had a great experience with Oakfield Bexhill so far, particularly working with Kira. She has been friendly, professional, and very responsive throughout the process, keeping me well informed and making everything feel straightforward and stress-free. Kira has been a pleasure to deal with and clearly cares about providing a good level of service. I wouldn’t hesitate to recommend Oakfield Bexhill based on my experience to date.

Peter · 18 December 2025 · Oakfield Bexhill On Sea

★★★★★ 5/5

Google

Shelley was amazing from start to finish. She organised everything for me as I was overseas at the time of the offer and the sale proceeded without a hitch. I would definitely recommend Oakfield to anyone wanting to sell their property. Thank you Shelley.

Janie · 18 December 2025 · Oakfield Bexhill On Sea

★★★★★ 5/5

Google

Special thanks to both Emma and Shelley, in the Bexhill office, for their hard work in finding my perfect home and negotiating on my behalf. Communication was second to none without being pushy. Jo also has been very communicative and pleasant to deal with. It’s been a positive experience throughout. Thank you team! Michael (and Charlotte)

Charlotte · 11 December 2025 · Oakfield Bexhill On Sea