Trusted Agent profile
★★★★★
1,656 reviews across 3 offices and 2 platforms
Oakfield has three offices, in Hastings, Bexhill On Sea and Eastbourne. Together they have 1,656 reviews on two platforms, rated 4.8 out of 5 overall.
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Oakfield's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Oakfield and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
Showing 1,651 reviews on Google only. Show every review
5/5
GoogleMe and my partner moved into a property managed by Oakfield and Charlotte was very helpful thoughout our moving process. If we needed any information or had a query she would always get back to us rapidly. I would definitely recommend Oakfield Bexhill and am pleased i had an extremely plesent and polite agent to help me.
5/5
GoogleCurrently going through the process of moving next week, had some really bad experiences with estate agents and always dreaded moving but oakfield have made it so straight forward and easy I move next week and I've only had to go into the office once. They've kept me updated every step of the way by either phone, text or their portal. Couldn't recommend them more! Especially Lucy who has been dealing with my whole move!
5/5
GoogleI was trying to find a property in Bexhill, and was really struggling because the agency was not good (too many cafes i suspect..) and then I viewed a property with Oakfield and the difference was clear from the start. Charlotte and Lucy from Oakfield were dynamic, energetic, efficient, friendly, and really keen to find me the perfect place. It was so refreshing to see that they cared. I have dealt with all of the agencies in the area and this one is the best by far !
5/5
GoogleI approached Oakfield to find me a tenant for my property on a Let Only basis. I had been stung by an agent before, losing £1000 due to a bad situation the agent created, so I was very wary and asked a lot of questions throughout the process. I mainly dealt with Charlotte and Chloe, and they were a pleasure to work with. Helpful and keen to make sure I had all the information I needed, they set my mind at ease, and ultimately the process was followed through from start to finish in a positive and very professional manner. Their 5-star reputation is very well deserved, both as individuals and as a company.
5/5
GoogleI have been using Oakfield for the last two years and have found both Chloe and Charlotte excellent... I'm just in the process of renewing my tenancy and Charlotte has listened carefully to my requirements as far as a tenant goes...I have also found her to be super helpful in getting quotes in for small repairs to the flat even though they are not managing it. I am out of the area so this is invaluable. I'm very happy with Oakfield and would not dream of going anywhere else!
5/5
GoogleGreat estate agents. We secured a stunning rental property through Lucy at Oakfield estate agents. Lucy was so friendly and professional and made the move very stress-free for us. Her colleagues were also very helpful. Wouldn't hesitate to recommend!
5/5
GoogleI was in urgent need of a suitable property to rent in bexhill. Oakfields office in bexhill looked very professional and very well presented. On entering this branch I was greeted by Charlotte. On providing all the requirements that my family needed charlotte searched through all the available properties and immediately located our current and new home. Charlotte provided a very fast and prompt service that enabled an urgent viewing. The property was excellent and within an hour I paid the fees. Charlotte ensured that the whole process was fast and completed within a short time period. Charlotte is a credit to oakfields. 10/10
5/5
GoogleRating only, no written review.
Hi Julie, Thank you for your 5* star rating Best Wishes Hannah
5/5
GoogleI have dealt with the Hastings branch on many occasions and the service I have received has always been good. Amy has also given me excellent service when searching for properties.
5/5
GoogleGemma Nugent dealt with our issues, and made us feel very comfortable throughout all the processes. Her enthusiasm and willingness are a credit to the branch!
5/5
GoogleGreat service from start to finish. Excellent communication and found tenant within 3 days of producing a beautiful marketing brochure. Would highly recommend.
5/5
GoogleA very friendly and professional service. I would highly recommend to both landlords and tenants. With regards to organisation and correspondence I rate Oakfield to be a cut above their competitors.
5/5
GoogleGemma from the Hastings branch is a credit to the company. She is extremely professional and always happy to help in any way she can. I would recommend Oakfield to friend and family based on my experience with Gemma alone!
5/5
GoogleThe staff at Oakfield are always delightful to deal with and understand their business so well. They have been really helpful with us as we get to grips with being landlords for a property out of area. Their support to us and our tenant is excellent and I would happily recommend them to any landlord. Particular thanks to Francesca who always answers our queries promptly but the whole team are so very helpful. Thanks to all of you from Mr and Mrs Blackwell
5/5
GoogleExcellent service, reliable and very friendly
5/5
GoogleVery helpful friendly staff, I would definitely recommend to a friend!
5/5
GoogleVery professional and hardworking, great customer service, would highly recommend.
5/5
GoogleReceived excellent service from Heather, great asset to the company!
5/5
GoogleVery helpful, friendly agency. Moved in quickly and efficiently. Would recommend.
5/5
GoogleWow - so refreshing to find such a proactive and efficient agent! Brilliant service. Thank you Lucy.
5/5
GoogleFantastic service provided by Heather and the rest of the Eastbourne team. Highly recommend!
5/5
GoogleExcellent service from the Eastbourne team, mainly dealt with Heather however everyone else was just as helpful and informative!!
4/5
GoogleRebecca is the only one I have really dealt with in this branch and she has always been very kind and helpful with all my queries ..
5/5
GoogleHeather was absolutely brilliant! No hassle and answered any questions we had! Excellent service!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hastings has the most, with 595 reviews rated 4.8 out of 5, followed by Bexhill On Sea with 559.
The three Oakfield offices, by town:
Yes. In The Trusted Agent 2026 awards, Eastbourne won Platinum, Hastings won Platinum and Bexhill On Sea won Gold. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, Surrey, E&W Sussex, Kent. The group and its branches have also won 1 other industry award since 2019.
