Trusted Agent profile
★★★★★
1,697 reviews across 3 offices and 2 platforms
Oakfield has three offices, in Hastings, Bexhill On Sea and Eastbourne. Together they have 1,697 reviews on two platforms, rated 4.8 out of 5 overall.
Oakfield's three offices, most reviewed first. Each has its own page.
Showing 1,692 reviews on Google only. Show every review
5/5
GoogleWe have just bought and sold through Oakfield and I have to say their service from start to finish was 5 stars. Our main contact was the amazing Lauren but equally whoever we spoke to at the office were fantastic, Charlotte, Rebecca, Heather, Patrick.....thank you!! Probably the best estate agents in Eastbourne!!! Thank you Oakfield we will be using you guys again :)
5/5
GoogleLauren and the Oakfields team were amazing from start to finish. I cannot recommend them highly enough. I’ve moved quite a lot of times in my life and Oakfields have been the best estate agent I’ve ever used. Professional, diligent, client focused - couldn’t have asked for anything more.
Hi Donna Many thanks for your lovely review, I will ensure that your feedback is passed onto Lauren and the team. Kind regards Chloe Taylor Senior Branch Partner
5/5
GoogleI would like to say really big thank you to Oakfield Estate Agents we had before problems with two lettings agencies but I can not say bad word for this one and especially Casey,she was really kind and helpful, it was great to dealing with that kind of positive person. She knows how to speak with people and even we are not from England and our English is not that well sometimes She understood us . I hope we won't moving out but if we want to deal just with her and this agency. Many thanks Oakfield and Casey!!!
Hi Mirka Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey. Kind regards Chloe Taylor Senior Branch Partner
5/5
GoogleMe and my partner have been looking for our first property together. We looked at 3 properties with Casey, after which we choose one. She has been extremely helpful and kind throughout the whole process keeping us constantly updated on everything. We have also been working closely with Zoe who has been equally as helpful. Would definitely recommend anyone looking for a property, we will be continuing are custom with them in the future.
Hi Charles Many thanks for your comments I have passed these into Casey and Zoe for you. We wish you all the best in your new home. Kind regards Chloe Taylor Senior Branch Partner
5/5
GoogleFantastic service from Lauren, Charlotte, Kerry and Rebecca. They were extremely professional, friendly and helpful. Selling my property was and easy and smooth process. Will be recommending Oakfield to friends and family. Thank you all for your brilliant service.
Hi Renzo Many thanks for your lovely review, I will ensure that your feedback is passed onto all relevant parties. Kind regards Chloe Taylor Senior Branch Partner
5/5
GoogleCasey from Oakfield has been amazing with helping my partner and I in finding our perfect property. She has been very helpful, informative and had great communication throughout when looking at various property’s. I would definitely recommend Oakfield and that it was a pleasure going through this process with Casey!
Hi Chantel, Thank you so much for your lovely review. I will ensure this comment gets back to Casey! Kind regards, Chloe Senior Branch Partner
5/5
GoogleWe contacted over 15 different agents in our search for a new home in the East Sussex area and Casey Freeman at the Eastbourne branch of Oakfield was one of the friendliest, most helpful and efficient individuals that we encountered. She was punctual for viewings, kept us up-to-date throughout the application process and answered all of our questions (there were quite a few!) We would definitely recommend her to future clients and can't wait to move into our new home next month!
Hi Gareth Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey. Kind regards Chloe Taylor Senior Branch Partner
5/5
GoogleAfter a disappointing experience with another agent (4 months for sale, 6 viewings, no offers....), we were approached by Lauren and Oakfield to help with the re-marketing of our property......best decision ever. She gave us smart advice based on local experience and within a couple of weeks we'd had a dozen viewings and two offers very close to our asking price. A big thank you to her and all of the team, especially Tracy who always went the extra mile with potential buyers on our behalf. Highly recommended.
Dear Sara, Thank you for your lovely comments and five star review. I will ensure your kind comments are passed on to Lauren and Tracey. Thank you again for choosing to sell your property through Oakfield. Kind regards Charlotte Branch Manager
5/5
GoogleSo far my experience with Oakfield has been nothing but successful. Great communication unlike some other letting agents, fair prices, and they work quick and professionally. Shout out to Zoe, what a great representative for the company, she adds to the ongoing great reputation!
Hi Will, Thank you so much for taking the time to leave a review of our branch. I will ensure your comments are passed onto Zoe. Kind Regards, Emma Hawkins - Executive Assistant
5/5
GoogleMy boyfriend and I had a really good experience renting a property through Oakfield. Zoe was particularly helpful and friendly and the whole process was quick and easy. Communication was great from our first enquiry and has continued this way after moving in. Thank you! We will definitely use Oakfield again.
Dear Jade, Thank you for your five star review and feedback on the service you have received. I will ensure that your kind comments are passed on to Zoe and we hope that you are very happy in your new home. Kind regards Charlotte Branch manager
5/5
GoogleWe have just purchased house via Oakfield. Our main contact was Charlotte although the original viewing had been done by Heather. Both ladies have been very professional. As a first time buyers we have received lots of help from financial advisor Sue she was a godsend. Whole process took reasonable amount of time the only downside would be the fact that we would prefer more detailed explanation of each stage of mortgage process and terminology. Overall great service, Charlotte even came on her day off to let us into a property to show around to my mum who came visit from Czech Republic before purchase was completed. Thank you from happy customers James and Hana.
5/5
GoogleMy partner and I have just moved into our new property and I must say how quick and easy the transition to our new home has been. Casey was absolutely amazing and she is a wonderful member of the Oakfield team. She answered any queries and concerns that we had and was extremely efficient in all areas. I would definitely recommend Oakfield as an estate agents if you are looking for a swift and effortless experience in finding a new home.
Hi Kassie Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey. Kind regards Chloe Taylor Senior Branch Partner
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
3/5
GoogleNot really a fan of estate agents
5/5
GoogleAlways available to help me and any problems I have
Dear Fiona, Many thanks for your review. Kind regards Chloe Taylor - Branch Manager.
5/5
GoogleVery professional, reliable and easy to work with. Highly recommended.
Thank you Luke, we hope you're happy with your new home! Many thanks Charlotte
5/5
GoogleExcellent service from Charlotte Wilkinson and the Team at Oakfield’s. Would highly recommend their services.
5/5
GoogleThanks to the team for a smooth house sale, and a big thank you to Phil for his good advice, I am very grateful.
Hi Hazel, Thank you so much for leaving us a fantastic review and I wish you every success with your move. If ever you need any help in the future, please feel free to contact us. Many thanks, Phil.
5/5
GoogleGreat service, quick and easy. First time renting great experience Thank you Lucy!!
Hi Jason, that's great feedback, we are so pleased that your first rental experience is a good one! I will pass this on to Lucy. Thanks Charlotte
1/5
GoogleI found them to be more about the business, and less about the people they deal with. Perhaps it is because of the abundance of Estate Agencies, that there seemed to be no personal touch.
5/5
GoogleExcellent professional service,gave great advice,very grateful to Lucy and co,they have made the whole experience easy and hassle free
Thanks Danny, i'll let the lettings team know.
5/5
GoogleI have been dealing with Lucy and from our first telephone conversation she has always been helpful and friendly.
Dear Michele, Many thanks for your kind comments, I will ensure your feedback is passed onto Lucy. Kind regards Chloe Taylor - Branch Manager.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Oakfield and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2019, 2020.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
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Hastings has the most, with 595 reviews rated 4.8 out of 5, followed by Bexhill On Sea with 560.
The three Oakfield offices, by town:
Yes. In The Trusted Agent 2026 awards, Eastbourne won Platinum, Hastings won Platinum and Bexhill On Sea won Gold. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, Surrey, E&W Sussex, Kent. The group and its branches have also won 1 other industry award since 2019.
