Trusted Agent profile

Oakfield estate agents in Hastings, Bexhill On Sea and Eastbourne

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,697 reviews across 3 offices and 2 platforms

Oakfield has three offices, in Hastings, Bexhill On Sea and Eastbourne. Together they have 1,697 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,696

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

Our offices

Oakfield's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,692 reviews on Google only. Show every review

5/5

Google

Charlotte was fantastic - she explained all the levels of service and her knowledge of the local area and market were excellent. She made the whole process of being a first time landlord completely painless. Can't recommend Charlotte and the rest of the team at Bexhill highly enough. Update August 2019.. The entire team at Oakfield Bexhill have supported us brilliantly throughout our time letting our flat. We chose the 'full' management package, which meant they handled rent collection, property inspections and maintenance etc. They expertly guided us through any changes to property legislation and provided 'best practice' advice. Once we decided to sell, they valued it promptly for us and I have no doubt that if we'd needed their Estate Agency services (our tenants were our purchasers) they would've provided the same high standard of care that we received as landlords. The entire Bexhill team are friendly and professional and there is always someone in the office to help. Special thanks to Charlotte for her initial advice, Roxanne for handling the property management/maintenance requests and Phil for his valuation and follow-up sales advice. Absolutely NO problem recommending Bexhill branch.

Dee Β· 18 June 2020 Β· Oakfield Bexhill On Sea

Agent replied Β· 17 June 2024

Hi Dee Thank you so much for leaving such amazing feedback for myself and our Bexhill team both Sales and Lettings. We really do appreciate everything you've said about us and it's been an absolute pleasure working with you. If you ever need any assistance in the future, please give us a call. Kindest regards Charlotte Wilkinson MARLA Lettings Manager

5/5

Google

Many thanks once again to all the staff at Oakfield especially Charlotte who helped to find new tenants very quickly and efficiently for our flat in Bexhill. They have kept me informed at all times. Thank you. I would like to thank Roxanne, for the excellent and efficient way she has looked after our rental flat in Bexhill for the last few years. Any problems that have arisen by the tenants, she has immediately informed me and the situation has been resolved very quickly, thus keeping my tenants happy. We are now selling our flat, which again has been dealt with very quickly by Josh, who found a buyer very swiftly and we look forward to a swift completion. So well done Oakfield both on the rental and selling sides of your business. I would recommend the team to anyone looking for an estate agent in Bexhill. Many thanks once again.

Jo Β· 18 June 2020 Β· Oakfield Bexhill On Sea

Agent replied Β· 17 June 2024

Hi Jo Thank you so much for leaving such an in depth review about both sides of the business, we've loved working with you over the years and wish you all the best in the future! Kindest regards Charlotte Wilkinson MARLA Lettings Manager

5/5

Google

I have recently just been through the process of renting an apartment through Oakfield and have nothing but praise for them and, in particular, Casey, who helped me through the process. There were some kind of difficult moments, but I am very thankful for the flexibility, understanding and communication - we managed to get everything sorted eventually! Casey seems to be very hard-working, even contacting me out of office hours on one occasion to catch up with progress so far.

P Β· 12 November 2019 Β· Oakfield Eastbourne

Agent replied Β· 10 November 2024

Hi Paris Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey. Kind regards Chloe Taylor Senior Branch Partner

5/5

Google

Oakfields have been my sole agents for 15 years for all my lettings and sales. Their lettings negotiator Charlotte Wilkinson is professional, efficient and friendly and feels like a family member. I can't fault this company and would recommend them to those who are looking for a company that meets their needs.

Susan Β· 28 August 2019 Β· Oakfield Bexhill On Sea

Agent replied Β· 26 August 2024

Hi Susan That's so lovely to hear, thank you so much for your comments, we all really appreciate it! As always, give us a call if you need anything! Kindest regards Charlotte Wilkinson MARLA Lettings Manager

5/5

Google

Rating only, no written review.

Alastair Β· 22 June 2019 Β· Oakfield Hastings

Agent replied Β· 20 June 2024

Hi Alastair, Thank you for your 5* review Best Wishes Hannah

5/5

Google

Rating only, no written review.

Deekline Β· 22 June 2019 Β· Oakfield Hastings

Agent replied Β· 20 June 2024

Hi Nick, Thank you for your 5* Star review. Best Wishes Hannah

4/5

Google

Rating only, no written review.

Trevor Β· 22 June 2019 Β· Oakfield Hastings

Agent replied Β· 20 June 2024

Thank you Trevor for your 4 star review Best Wishes Hannah Branch Manager

5/5

Google

Been with Oakfield for many years now and the service and politeness of the staff is superb. Wouldn't go anywhere else. Keep up the good work. πŸ˜€ …

Gary Β· 22 June 2019 Β· Oakfield Hastings

Agent replied Β· 20 June 2024

Hi Gary, Thank you for taking the time to leave such a lovely review, I will ensure that your kind comments are passed onto the Hastings Branch. Best Wishes Hannah Branch Partner

5/5

Google

Since moving into my flat I have had nothing but positive experiences from all of the members of staff at Oakfield. I would recommend them to anybody looking for accommodation in the area!

Noir Β· 22 June 2019 Β· Oakfield Hastings

Agent replied Β· 20 June 2024

Hi Noir, Thank you for taking the time to leave such a lovely positive review regarding your experience with Oakfield, it was a pleasure dealing with you and helping you move. Best Wishes Hannah Branch Manager

5/5

Google

Good service from Oakfield letting department particularly Hannah. Been using them successfully for many years to let my Hastings properties.

Woody Β· 22 June 2019 Β· Oakfield Hastings

Agent replied Β· 20 June 2024

Thank you for your 5* star review, we will ensure that your comments are passed onto Hannah and the team and we look forward to many more years working together. Best Wishes

5/5

Google

Personally I would like to give more than 5 stars for the service and quick response I have received especially by gemma she has been outstanding and has managed to get everything emailed to me and processed and checked within days to get me moved! Would like to say a big Thankyou to yourself and oakfield for their work!

Danny Β· 22 June 2019 Β· Oakfield Hastings

Agent replied Β· 20 June 2024

Hi Danny, Thank you so much for taking the time to leave such a positive review, it’s great to hear from our clients regarding the service received and I’m pleased to hear you have been happy with the service, I will ensure your kind comments are passed onto Gemma and the team. Best Wishes Hannah Namvar Branch Partner

5/5

Google

Daniel Rains has been an amazing sales negotiator. Really nice geezer, answered all of my questions, made me feel confident with my buy. He is always able to help me. I hope to buy from you again in the future.

Michael Β· 22 June 2019 Β· Oakfield Hastings

Agent replied Β· 20 June 2024

Hi Michael, Thank you for taking the time to leave such a positive review for Daniel, it’s great to read such positive reviews and I am pleased that you have been happy with the service received. Best Wishes Hannah Namvar Branch Partner

5/5

Google

Professional and caring! Great first impression! My husband and I are of the generation that believes in great customer service. Dan at Oakfield's was a pleasure to deal with. Polite and caring. He made time to talk to the elderly lady at whose house we went to see. He even made sure to wipe his feet before entering! His 'Sir' and 'Mrs. Affonso' showed great respect. My husband's the type who asks a thousand questions and many of them twice! But Dan never seems irritated and always does his best to answer. It's the little things that count to us and Dan and Oakfield's fits the bill! Great job Dan! Would highly recommend!

Nerissa Β· 22 June 2019 Β· Oakfield Hastings

Agent replied Β· 20 June 2024

Dear Mrs Affonso, Thank you so much for taking the time to leave such a positive review, it makes me extremely proud to read such positive reviews and in particular the personal service delivered by our staff and I will ensure that your kind comments are passed onto Daniel. Best Wishes Hannah Branch Manager

5/5

Google

I could not be happier with the service provided by Oakfield. They have been very professional and very efficient. Everyone I came across from the company were ever so helpful and easy to talk to. Very pleased with the process. I'm very grateful for their service, Thank you.

Wellcare Β· 22 June 2019 Β· Oakfield Hastings

Agent replied Β· 20 June 2024

Hi Haval, Thank you for taking the time to leave a positive review for our Hastings Branch, I am pleased that you have been happy with the service received. It has been a pleasure helping you find your new home and we hope you will be very happy. Best Wishes Hannah Namvar Branch Partner

5/5

Google

I could not be happier with the service provided by Daniel Bains of Oakfield. He was very professional and efficient. He was knowledgeable about the property I viewed and had a pleasant disposition. I am extremely pleased with his efficiency and everything went very smoothly. Thank you Daniel.

Sandra Β· 22 June 2019 Β· Oakfield Hastings

Agent replied Β· 20 June 2024

Hi Sandra, Thank you so much for taking the time to leave such a positive review. I will ensure that your kind comments are passed onto Daniel and the team. Best Wishes Hannah Namvar Branch Partner

5/5

Google

Hannah and her Team are First Class! They are focused, responsive, and nothing is too much trouble. If there is ever an issue they work their hardest to resolve it as promptly as possible. I cannot recommend Oakfield Hastings Branch more highly!

Peter Β· 22 June 2019 Β· Oakfield Hastings

Agent replied Β· 20 June 2024

Hi Peter, Thank you for taking the time to leave such a lovely review for our Hastings Branch. I will ensure that your comments are passed onto Hannah and the team and we look forward to many more years of working together. Best Wishes

5/5

Google

I have been very pleased with the service from Oakfield Letting Agents especially Adam Sellers who has taken time to get the detail correct from start to finish and has let my property in a very short space of time. I look forward to my on-going relationship with Oakfield's property management team. Belinda

Belinda Β· 22 June 2019 Β· Oakfield Hastings

Agent replied Β· 20 June 2024

Hi Belinda, Thank you for taking the time to leave such a lovely review for Adam and Oakfield, I will ensure your kind comments are passed on to the team. We very much looking forward to working with you throughout the tenancy. Best Wishes Hannah Branch Partner

4/5

Google

As selling my home & going into the daunting aspect of renting, before my new home is purchased. The whole experience I found very stressful with four children & dog's to consider & in a new country ! Gemma & all the staff were so helpful, if I had a problem with there application on line, I was talked through the process. Gemma helped through the final process of the move & has been of the utmost helpful in my presses of our move. If out of the office there is always someone to pick up where Gemma has left off ! Very professional & due deldence.

Charlie12824 Β· 22 June 2019 Β· Oakfield Hastings

Agent replied Β· 20 June 2024

Thank you so much for taking the time to leave such a positive review for Gemma and our team in our Hastings branch. It is great to read such positive reviews and I am pleased that we made the process as stress free as possible as we know how stressful moving can be. We wish you all the happiness in your new home and I will ensure that your kind comments are passed onto Gemma and the team. Best Wishes Hannah Namvar Branch Partner

5/5

Google

Dealing with Oakfield has been an absolute pleasure from the beginning to the end of the process. Thoroughly professional in every way and special mention should go to Adam, Gemma and Dilet for above and beyond Customer service - thank you. Highly recommended to anyone considering who to work with!

Justin Β· 22 June 2019 Β· Oakfield Hastings

Agent replied Β· 20 June 2024

Hi Justin, Thank you for taking the time to leave such a lovely review for our Hastings Branch and I will ensure that your kind comments are passed onto the team. I am pleased to read that you have been happy with the service received from the team and I wish you all the best in your new home. Best Wishes Hannah Namvar Branch Partner

5/5

Google

I have nothing but praise for Oakfield. Only a couple of days ago I requested a new and revised Tenancy Agreement in connection with a flat that I own in Hastings. After agreeing the details with Hanna, Gemma dealt with my request efficiently and swiftly. She was both polite and professional. Thank you Gemma.

Jenny Β· 22 June 2019 Β· Oakfield Hastings

Agent replied Β· 20 June 2024

Dear Jenny, Thank you for taking the time to leave a review of our Hastings branch, I am so pleased you had such a positive experience when dealing with Oakfield. I will ensure that your comments are passed onto Gemma. Best Wishes Hannah Namvar Branch Manager

5/5

Google

Me and my partner are just about to complete on our first property. We have had a really positive experience from oakfield especially as being first time buyers. We would especially like to mention Kerry as she has always been there to answer any questions we have had and has been really proactive liasioning between ourselves the vendor and even solicitors!

Scott Β· 22 June 2019 Β· Oakfield Hastings

Agent replied Β· 20 June 2024

Hi Scott, Thank you for taking the time to leave a review, I am delighted to hear that you have had a positive experience with our sales department and I am happy that we could help. I will ensure that your kind comments are passed onto the sales department and our Sales Director Kerry. I wish you all the happiness and best wishes in your new home. Do keep in touch, we would love to see updates on the renovation of the property. Best Wishes Hannah Namvar Branch Partner

5/5

Google

My experience with Oakfield recently was easy and hassle free. Gemma Barboteau was an absolute pleasure to deal with, informative and always willing to provide support and information. She was a credit to the company. I would recommend both Oakfield and Gemma to anyone looking for a property locally.

Stuart Β· 22 June 2019 Β· Oakfield Hastings

Agent replied Β· 20 June 2024

Hi Stuart, Thank you for taking the time to leave such a positive review for Gemma in our Hastings Branch, it is wonderful to read that you received such a positive experience and I will ensure that your kind words are passed onto Gemma. Best Wishes Hannah Branch Partner

5/5

Google

Can't praise this company enough! My first contact with Oakfields was with Adam. He was very warm and friendly and arranged the viweing for me. He has been extremely proffessional and helped me with application. Also met with Dilek for the viewing who was also very friendly and put me to ease. Her professional and lovely manner was very refreshing. Would highly recommend this Estate Agency.

Lorraine Β· 22 June 2019 Β· Oakfield Hastings

Agent replied Β· 20 June 2024

Hi Lorraine, Thank you so much for taking the time to leave such a lovely review, it is wonderful to read such positive comments about our team. I will ensure you kind comments are passed onto both Adam and Dilek. We wish you all the best and hope you will be happy in your new home. Best Wishes Hannah Namvar Branch Manager

5/5

Google

Katie Matthews was my first contact person with Oakfield Hastings. She had a real task on her hands as I was looking for a property that would allow me to keep my 13 year old Yorkshire Terrier. Katie worked hard to convince the landlord to accept my pet, despite him being insistent that pets were not allowed. In the run up to moving in Katie was in contact with me every day. sometimes several times a day, helping me to sort everything out and talking me through any technical difficulties with filling out all the online paperwork. She has continued to be at the end of the phone-line whenever I have had any difficulties and has gone above board to sort them out. Glenn Taylor came out to my property the first night I had moved in, as I had difficulty in getting the heating to work. He did this on his way home. It was after 7pm in the evening yet he put aside his personal time to make sure I had heating on such a cold night. Yesterday I managed to get locked out the flat when the wind blew the door shut behind me. It was very embarrassing as I was out in the front garden in my pyjamas! I immediately thought of Katie and sure enough she sent Glenn to my rescue once more. He arrived in a jiffy and saved me from any further embarrassment. I would also like to thank Emma Storey who stood in when neither Katie nor Glenn were around to sort out any emergency maintenance. Hastings branch are ambassadors in my opinion for excellent team work. All working together to make sure things run as smoothly as possible for the tenant.

Yvonne Β· 22 June 2019 Β· Oakfield Hastings

Agent replied Β· 20 June 2024

Hi Yvonne, Thank you so much for taking the time to leave such a positive review for our Hastings Branch, it is wonderful to read that you have a great experience from our team and your move in was made as smooth as possible. I will ensure that your kind comments are passed onto Katie, Glenn and Emma and the team. We wish you all the best in your new home. Best Wishes Hannah Namvar Branch Partner

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Oakfield and its branches won awards at EA Masters in two years, most recently 2020.

EA Masters winners in two years, the group and its branches: 2020, 2019.

EA Masters by year, 2020 to 2019

Source: EA Masters winners lists, as published, linked by year.

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Questions about Oakfield

Which Oakfield office has the most reviews?

Hastings has the most, with 595 reviews rated 4.8 out of 5, followed by Bexhill On Sea with 560.

Where are the Oakfield offices?

The three Oakfield offices, by town:

  • Bexhill On Sea: 12 Sackville Road, Bexhill On Sea, TN39 3JL
  • Eastbourne: 35 Cornfield Road, Eastbourne, BN21 4QG
  • Hastings: 60-61, Robertson Terrace, Hastings, TN34 1HY
Has Oakfield won any awards?

Yes. In The Trusted Agent 2026 awards, Eastbourne won Platinum, Hastings won Platinum and Bexhill On Sea won Gold. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, Surrey, E&W Sussex, Kent. The group and its branches have also won 1 other industry award since 2019.

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