Trusted Agent profile

Oakfield estate agents in Hastings, Bexhill On Sea and Eastbourne

4.8

★★★★★ Excellent

1,697 reviews across 3 offices and 2 platforms

Oakfield has three offices, in Hastings, Bexhill On Sea and Eastbourne. Together they have 1,697 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,696

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

Our offices

Oakfield's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,692 reviews on Google only. Show every review

5/5

Google

We moved our property to Oakfield a few years back, for them to manage for us, and found their staff and team to be so helpful and accommodating it has made being a landlord very easy, whilst we rent out our home in Eastbourne. It saves us needing to travel down to Eastbourne to look after the property. They are very professional and would recommend them.

Sue · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Happy New Year Sue Thank you so much for taking the time in leaving this review, really is appreciated, means so much to all the team. So happy the team are looking after you so well. Have a great day Neil Newstead Founder & CEO

5/5

Google

Always a pleasure to deal with Oakfield. They have held my tenancy for over 4 years, any issues have been resolved promptly and professionally. Thanks team!

Abi · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Abi We hugely appreciate you leaving this review and I’m thrilled your tenancy with Oakfield is going so well. Kind regards Emma Hawkins Lettings Director

5/5

Google

As a tenant of Oakfield for 26 years, I have always found the company very helpful in all matters. Certainly easy to renew tenancy, and any problems that may arise, dealt at once. Very positive , and quick with everything.

Peter · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Morning Peter Wow 26 years, how things in the world and at Oakfield have changed over that period. Thank you so much for taking the time in leaving us this great review and so happy to ready this today put a massive smile on my face. Hope you have the best day Neil Newstead Founder & CEO

5/5

Google

I find the online in-person videos very helpful. Much better than stuck together photos with zooms that other agencies seem to have! I arranged a viewing with Scott who was very helpful and friendly and fitted me in at short notice. A great experience :)

Gerardine · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Thank you for taking the time to leave a review for Scott! I am so pleased you find our video tours so beneficial. Best of luck in your property search. Many thanks Neil Newstead, Founder and CEO

5/5

Google

Got a offer accepted with Oakfields yesterday. Been looking for the right property with various estate agents for a year. Since dealing with Scott only for a month, he showed me a few properties that matched my criteria exactly and gave brilliant advice. Highly recommended, will be doing lots more business with Scott in the near future. Thanks again.

Jake · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Jake Thank you so much for taking the time and leaving us this great review, and sharing your experience. So happy Scott was able to find you the right property. Have a great day Neil Newstead Founder & CEO

5/5

Google

Charlotte has been a great agent. She was very knowledgeable about the property I viewed. When we put ourselves forwards, to rent the place, she acted quickly on the paperwork and has been great with communicating at every stage of the process.

Kirstie · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Kirstie Charlotte really is amazing we’re so lucky to have her as one of the team. Thank you for leaving such a lovely review for her. Many thanks Neil Newstead, Founder and CEO

5/5

Google

We have been in touch with the Hastings branch as we want to relocate in the area from London, amongs all the other agencies Oakfield is really the best one, we went for a couple of viewings with Daniel last year and Tia most recently and truly impresseed with the level of service and professionalism, but what I think it makes the agency so good is the human touch, they really get in touch and follow up with you. Thank you all you're fab!

Sara · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Morning Sara Thank you for taking the time in sharing your recent experiences with Oakfield, really means a lot to the team receiving such positive comments. Hope we are able to assist you with your move real soon. Have a great day Neil Newstead Founder & CEO

5/5

Google

We have had a very positive experience with Oakfield and Scott Rea in particular. He has assisted us and helped throughout the process of buying a property. He has also introduced us to a great mortgage adviser which was very beneficial for us. Scott has always been professional and friendly and we would highly recommend him to anyone looking to buy as well as all of the Okfields team.

Anna · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Morning Anna Thank you so much for leaving us this great review, really is appreciated, not only by Scott but all of us at Oakfield. So happy that Scott was able to assist you with you buying your new home. All the very best. Neil Newstead Founder & CEO

5/5

Google

Oakfield Estate Agents listed a property that I am selling in St Leonards. From beginning to end the process has seamless and stress-free. I worked with Adam Toubi who provided an accurate price estimate, took on the listing and kept me updated on progress. Oakfield made an excellent video and brochure that highlighted the best parts of the flat. An on-line app listed appointments for viewing, customer feedback and, now, the offer and closing process. The team are professionals. And all this for a reasonable fixed price fee. You can't go wrong working with Oakfield and I will certainly use them again.

Alastair · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Alastair Thank you so much for this review of Adam! We’ve all thoroughly enjoyed working with you. Kind regards Emma Hawkins Lettings Director

1/5

Google

If I could give a minus 5 I would. I have been renting for 15 years and have never dealt with such incompetence and downright appalling management of a property. For at least THREE ENTIRE YEARS, I have been reporting major issues with windows and leaks and drafts in my house and they will not do a thing other than send contractors to shut me up then keep pushing back and back until “they need a new contractor to price it up due to the length of time since it was last priced”. I have been sending them pictures and all the proof they need, basically BEGGING them to sort it as my health is deteriorating. I have a literal whole in my bedroom wall where the plasterboard wall has collapsed due to damp which I have to stuff with carrier bags. The windows are almost out the frames and are very close to entirely coming out. I also have to stuff every window whole. The front room window frame is bowing and rotten from a huge leak. I am constantly unwell due to sleeping in freezing drafty temperatures and they are still not doing a single thing. It’s been 5 weeks since last contact even after me literally begging in my last email after sitting at home crying being unable to sleep in freezing temperatures. How these people sleep at night is beyond me, they should be absolutely disgusted with themselves. I have now officially reported this to the council and environmental health since they refuse to fix anything. I have lived here for 7 years and always pay rent on time, even paying way upfront in the past. All they want is money, simple as that.

DannieBabyx · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Dannie Firstly can I apologies for what you are going through Oakfield take our obligations as a managing agent extremely seriously. I am very aware of the on going issues you have been experiencing we are in communication with your Landlord pretty much daily to get confirmation we can instruct the necessary works. I note Kirsty your Property Manager did up date you via email yesterday. I trust you received this. I shall reach out to you via phone this morning and arrange to come and see you in person to update you fully. Warmest regards Emma Hawkins Lettings Director

5/5

Google

Absolutely delighted with the service of the Oakfield Estate Agents from Hastings Branch. Mainly, I communicated with Scott Rea, and he is the right person in the right place. Always a very prompt response and all my questions were answered immediately. Highly recommending the agents and this was not the first time , when I am using their service.

Aija · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Morning Aija Thank you so much for taking the time in leaving thsi wonderful review, 5 starts and great feedback for Scott. Have a the best day Neil Newstead Founder & CEO

5/5

Google

Oakfield were great when my long-term tenants finally moved out... Lily was the person who worked swiftly on my behalf and found me another lovely family. Oakfield have looked after my property competently for many years now, even during a pandemic.

Mike · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Mike Thank you so much for leaving us such a great review, really is appreciated by all of us at Oakfield. So happy that Lily found you such a lovely family for your property. Have a great day Neil Newstead Founder & CEO

5/5

Google

Absolutely fantastic service from Scott Rea so far. Completely upfront and honest, as well as, being more human than the majority of estate agents (in my experience). Could not be happier with any aspect, due to them making me feel as though we are working as a team to sell my home. Their communication is fantastic and I know what’s happening at every step without having to chase them.

Amy · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Morning Amy Thank you so much for taking the time in leaving us this great review. Scott is so passionate about his role, and consistently goes above and beyond to ensure his clients are happy and looked after, reviews and feedback like this mean so much and go such a long way, not just for Scott but all of us at Oakfield, so again thank you. Hope all continues to go well and have a great day. Neil Newstead Founder & CEO

5/5

Google

Very impressed with Oakfield and the way they have managed the renewal of my property's tenancy agreement. Larn did a great job by identifying that the previous rental amount needed to be increased to match the current rental market. This was negotiated and organised by Larn with minimal input from myself. Living overseas it is good to know that my rental income is being managed so well.

Chris · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Chris I am so pleased to see Larn has assisted you so well with the recent tenancy review. Kind regards Emma Hawkins Lettings Director

5/5

Google

got our new flat in Hastings.i loved it.We want to say thank to “Tia West” to help us to get this property.she has done a good job and excellent. good customer service too. Thanks for oakfield team.

MOBILE · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Good evening Thank you for this review. I’m so pleased Tia did such an excellent job of assisting you with your move. Kind regards Emma Hawkins Lettings Director

5/5

Google

Very happy with their service, especially Ms. Tia West, she was very helpful. I really appreciate the staff for their quick responses to any of our queries. Was really supportive compared to many other agencies we approached! Will highly recommend Oak field to everyone. Thank you!

Riya · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Riya Thank you for leaving this review for Tia. We’re very lucky to have her as one of the team at Oakfield. Kind regards Emma Hawkins Lettings Director

5/5

Google

Allannah has been extremely helpful and is very quick in getting back to me with a response. Throughout the last few years she has maintained this quality of service which is one of the main reasons we have renewed our appointment with these estate agents

G · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Hello Thank you for leaving a review for Allannah she goes to such effort to provide such a positive service so receiving reviews like this means so much to her. Many thanks Neil Newstead, Founder and CEO

5/5

Google

I needed some advice about a rental increase, and Allannah was absolutely superb in both the advice she offered, and getting the issue sorted. Oakfield has consistently been excellent in my dealings with them. Highly recommended if you want a personal service.

Mark · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Morning Mark Thank you so much foe leaving us this great feedback. Larn is great, very experienced, trusted and always loves helping our clients. Have a great day Neil Newstead Founder & CEO

5/5

Google

My partner and I got our new home with the help of Oakfield Hastings. We want to say thank you to all of the staff that help us especially “Daniel Stevens”. He has done a good job, with good answers to all questions, and respects us even though we are not British. I need to say thank you to the manager of this branch as well. We can't remember her name but she wears glasses 🤗 Hope you guys have good life back as you are making us get a new home 😊👍

Hathaichanok · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Hathaichanok Thank you so much for leaving us this wonderful review, so happy we have been able to assist you with your move. Daniel is great, and always happy to assist people, the Manager is Gemma and leads an amazing team at Hastings. Have a great day Neil Newstead Founder & CEO

5/5

Google

Outstanding assistance from Scott Rea from the Hastings Oakfield branch, with a highly professional and efficient service, absolutely went the extra mile with helping me attain my housing requirements from start to finish, kept me informed at ever stage of the journey of which could have been for me, or anybody-quite distressing and a matter of urgency. I would highly recommend this level of outstanding service being delivered by Scott and Oakfield. With much gratitude to Scott especially- you are a true asset to your company. Most sincerely Steven Gibson

Steven · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Good Morning Steven Reviews like this make me so happy and puts a big smile on my face, obviously feedback like this goes a really long way with all the team at Oakfield, but Scott especially will appreciate this. Scott just loves his role at Oakfield, and loves helping people which I think is the best asset anyone can actually have. Thank you so much, have a great day Neil Newstead Founder & CEO

5/5

Google

Oakfield is Very Nice Agency for house rent. I got a Flat With the great Service of Tia. I really appreciate Tia for her great Services and well behaviour. She is really very Helpful to Rent a House in Hastings.

Zulfecar · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Morning Julfe Very kind words and great feed back, so happy Tia was able to assist. Have a great day and thank you. Neil Newstead Founder & CEO

5/5

Google

I am grateful to Oakfield for their timely help as I searched for a property to rent. Agent Dan at Hastings office was particularly exceptional as he went out of his way to get us the property we required and provided all the necessary information promptly. He is a good listener and accommodative. I would highly recommend anyone looking for a property to contact Oakfield Estate Agents.

Mathew · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Morning Mathew Thank you so much for the 5 star review and your very kind words about Dan and the team at Oakfield. All the very best of luck in your new home. Have a great day Neil Newstead Founder & CEO

5/5

Google

Thank you Oakfield Estate Agents, Hastings, for helping me find a lovely flat. My profound gratitude goes to "Tia West" for a her professionalism and answering all my questions with all cheerfulness. She is super amazing, made my house search easy, smooth and stress free. Thank you so much Tia.

Chuks · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Chuks Thank you for leaving such a great review for Tia it means so much to her to receive feedback like this. Many thanks Neil Newstead, Founder and CEO

5/5

Google

A great estate agents. Love that they post videos on YouTube, which is helpful. Eleanor has been fantastic: friendly, professional, quick to respond and a pleasure to deal with. She showed me a property in the morning, kept me updated with others, and another in the evening, which I intend to purchase. She's been great guiding me through the processes. Eleanor is a real asset to Oakfield.

Chrissy · 21 June 2023 · Oakfield Hastings

Agent replied · 20 June 2024

Morning Chrissy Thank you for taking the time in leaving this review, really is appreciated by all of us at Oakfield. So happy that Eleanor looked after you so well, and I wish you the well with the new purchase. Neil Newstead Founder & CEO

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Oakfield and its branches won awards at EA Masters in two years, most recently 2020.

EA Masters winners in two years, the group and its branches: 2019, 2020.

EA Masters by year, 2019 to 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about Oakfield

Which Oakfield office has the most reviews?

Hastings has the most, with 595 reviews rated 4.8 out of 5, followed by Bexhill On Sea with 560.

Where are the Oakfield offices?

The three Oakfield offices, by town:

  • Bexhill On Sea: 12 Sackville Road, Bexhill On Sea, TN39 3JL
  • Eastbourne: 35 Cornfield Road, Eastbourne, BN21 4QG
  • Hastings: 60-61, Robertson Terrace, Hastings, TN34 1HY
Has Oakfield won any awards?

Yes. In The Trusted Agent 2026 awards, Eastbourne won Platinum, Hastings won Platinum and Bexhill On Sea won Gold. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, Surrey, E&W Sussex, Kent. The group and its branches have also won 1 other industry award since 2019.

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