Trusted Agent profile
★★★★★
1,656 reviews across 3 offices and 2 platforms
Oakfield has three offices, in Hastings, Bexhill On Sea and Eastbourne. Together they have 1,656 reviews on two platforms, rated 4.8 out of 5 overall.
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Oakfield's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Oakfield and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCharlie was so helpful and accommodating throughout the whole process. Made me feel really at ease :)
Hi Gemma Thanks for leaving this review for Charlie! Have a great weekend Many thanks Emma Hawkins Lettings Director
5/5
GoogleEasy communication, straight forward and professional service Charlie. By far the best agent I’ve dealt with. Thank you for the quick no nonsense turn around!
Hi Leon Thank you for taking the time to leave a review for Charlie. We really appreciate it.
5/5
GoogleVery understanding and cooperative, Charlie Hamilton did a fantastic job of sorting out our application and was friendly and helpful throughout the process. Highly recommended.
Hi Thomas Thank you for leaving a 5 star review, we are lucky to have an amazing team at Eastbourne who dedicate themselves to provide the best service. Kind regards Emma Hawkins Lettings Director
5/5
GoogleGreat communication, everything is done online which is excellent and much more accessible even when in work or abroad... The team is great and very skilled. They have helped all the way up to us moving in! Very much recommend them :)
Hi Lucas Thank you for your very positive review, we do have an amazing team in Eastbourne. All the best Emma Hawkins Lettings Director
5/5
GoogleWe viewed a property today. Izzy was absolutely amazing and is trying her absolute best to get us into a property. Izzy is so friendly and made me feel so welcome!
Hi Charlotte Thank you for leaving this feedback for Izzy, we really appreciate it. Many thanks Emma Hawkins Lettings Director
5/5
GoogleCharlie was amazing from start to finish in ensuring that my family and I found our new home. When one house didn't work out, she made sure to let us know straight away of new properties and actually managed to get us another house on the same street!
Hi Imogen Thank you for leaving an amazing review for Charlie, I am so happy she assisted you so well. Many thanks Emma Hawkins Lettings Director
5/5
GoogleOut of the three Estate agents we choose to value our property, Oakfields came across as the best option. We were not wrong, they marketed the house exceptionally and the house was sold within 10 days. Kieran was amazing as was all the team. Thankyou guys.
Hi Darius Thank you for leaving a 5 star review, we really appreciate it. Many thanks Emma Hawkins Lettings Director
5/5
GoogleI recently was lucky enough to work with Izzy and recommended her and Oakfield highly. It was a great experience from start to finish and Izzy made the whole process very staright forward. Many thanks Tom & Angie :)
Hello Tom and Angie Thank you so much for taking the time out of your day to leave some feedback, we really appreciate it, we absolutely love hearing about our team, we know how hard Izzy and the team work, so thank you very much. Many thanks Emma Hawkins Lettings Director
5/5
GoogleCharlie Hamilton was absolutely brilliant all through the process of renting our property. She was always willing to help and kept us fully updated. Thanks so much Charlie :-) Sarah and Alan Jackson and Imogen Newport
Hi Sarah Thank you for taking the time to leave a review for Charlie. We always strive to do our best. Many thanks Emma Hawkins Lettings Director
5/5
GoogleWhat a pleasure it was to deal with Harley at Oakfields. A lot of estate agents get flak for being unresponsive, not keeping the client updated and not chasing up issues when it is needed. This has certainly not been the case having Harley on side who has delivered above and beyond. Daily updates, chasing everything I asked for and keeping us in the loop several times a day towards the end when things were moving very quickly has been the norm for which we are very grateful. Harley is an absolute asset to her company and a lovely person to do business with.
Hi Wendy What a lovely review you have left, we are very luck to have a fantastic team at Eastbourne and I am glad Harley assisted you so well. All the best Emma Hawkins Lettings Director
5/5
GoogleI dealt with Charlie Hamilton in Eastbourne and she was a super star! She was so sweet and kind and so helpful through the whole process! I highly recommend Oakfield, I've been renting through them for some time now and I'm super happy with their service :-)
Hello Samantha Thank you for leaving a wonderful review for Charlie, we have an amazing team at Eastbourne who all do a fantastic job. All the best Emma Hawkins Lettings Director
5/5
GoogleI initially dealt with Izzy Pannett in setting up the rental contract of my house. I had been to a more National Estate Agent for the service but very soon found that Oakfield is leagues ahead on service, integrity & care, being a family owned business. I am extremely impressed by the high levels of service, care & attention to detail which Izzy & the rest of the Team have & are on goingly giving. I would not hesitate for one moment to recommend Oakfield Esttae Agents :)
Hi Joe Thank you for leaving an amazing review. I am thrilled Izzy and the team gave you a professional and positive service. Many thanks Emma Hawkins Lettings Director
5/5
GoogleI recently had the pleasure of working with Charlie as my letting agent during the process of renting a new property from Oakfield Eastbourne branch. I cannot express enough how helpful and efficient she was throughout the entire experience. From the moment I contacted Charlie, she was attentive and listened to all my requirements and preferences for a new rental. She promptly provided me with a variety of options that matched my needs, making the selection process much smoother. Her knowledge and expertise in the rental market were evident, as she was able to answer all my questions and address any concerns I had. Charlie's professionalism and attention to detail were exceptional. She guided me through the application process, ensuring that all necessary documents were submitted correctly and promptly. She kept me informed at every step, reassuring me and providing updates on the progress of my application. Moreover, Charlie was always available to assist me, promptly responding to my queries and going above and beyond to ensure my satisfaction. She was proactive in resolving any issues that arose, acting as a mediator between myself and the landlord when necessary. Overall, I couldn't be happier with the service Charlie provided. Her dedication, efficiency, and friendly demeanor made the process of renting a new property a stress-free experience. I highly recommend Charlie as a letting agent, and I will definitely be reaching out to her for any future rental needs. Thank you, Charlie, for your exceptional service!
Good afternoon Wow what an amazing review you’ve left for Charlie. I’m thrilled she’s assisted you so well when renting a property and thank you so much for leaving such a lovely review. We wish you all the best in your new home. Kind regards Emma Hawkins Lettings Director
5/5
GoogleVery helpful young lady on the phone took the time to explain how to let out my flat 10/10
Good evening Marcello, I am so pleased we were able to assist you so well with the letting of your property. At Oakfield we do strive to be the best letting agent. Kind regards Emma Hawkins Lettings Director
5/5
GoogleKyla has been so helpful and friendly throughout our process!
Hi Ruby Thank you for leaving this review, I will ensure this is passed on. Many thanks Emma Hawkins Lettings Director
5/5
GoogleChris and Jo were both incredibly helpful all the way through the buying process, lots of updates and always happy to help or arrange more viewings for us (even with our whole family in tow.)
Hi David, Thank you so much for taking the time to leave a review for Chris and Jo, we are delighted that you are so happy with the service. Wishing you every happiness in your new home. Kind Regards, Kerry Newstead Sales Director
5/5
GoogleA pleasure to work with, Kyla was very professional and helpful. The process of renting was easy and straightforward. Would definitely use again in the future.
Hello Thank you for leaving a 5 star review, we really appreciate it. Many thanks Emma Hawkins Lettings Director
5/5
GoogleOakfield was really helpful for us to get a house in bexhill. We tried with many agents and seen somany houses but finally Oakfield was the one helped us to fullfill our dream. Thanks to the team
Hi Darvin Wow what a great review, we really appreciate you taking the time to write this. Our team work hard to provide a first class service. We wish you all the best in your new home. Kind regards Emma Hawkins Lettings Director
5/5
GoogleKyla and her colleague helped us to find a new home for rent. She did close the deal in a short span of time and they were courteous and helpful. Would definitely recommend oakfield team for their professionalism displayed towards their clients.
Hi Jayakumar Thank you for your great review, Kyla and the team do their very best. We appreciate you taking the time to write this. Kind regards Emma Hawkins Lettings Director
5/5
GoogleFrom making a viewing appointment to move in to new home, absolutely fantastic experience with Oakfield. The process is quick and seam less all through and no need to run in to the office every now and then to do the paper work. All online and hassle free. A special thanks to Kyla, who assisted us with her quick responses and good communication.👍🏼
Hi Mohan Thank you for this positive review, Kyla and the team work very hard to deliver the best service. Many thanks Emma Hawkins Lettings Director
5/5
GoogleAs a first time renter, Kyla has made our experience easy and enjoyable. She has been quick to answer any questions, kept us up to date with what’s going on, been very informative and overall just made us feel very relaxed and comfortable with the whole process! I’ve spoken to other members of staff over our process too and everyone has been so friendly. Couldn’t recommend using Oakfield’s enough! Thank you Kyla for making us feel at ease while taking this huge step!
Good morning Zoe Thank you so much for leaving such a lovely review for Kyla it’s hugely appreciated by her and all the team at Oakfield. I am so pleased she assisted you so well with finding your new home. Kind regards Emma Hawkins Lettings Director
5/5
GoogleRating only, no written review.
Thanks Chris :)
5/5
GoogleRating only, no written review.
Thank you Lou :)
1/5
GoogleRating only, no written review.
Good Morning That's very sad to receive a one star rating with no comments, would love to have some more information feedback, so we can rectify, or learn from. Please feel free to contact me directly neil@oakfieldproperty.co.uk Neil Newstead Founder & CEO
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hastings has the most, with 595 reviews rated 4.8 out of 5, followed by Bexhill On Sea with 559.
The three Oakfield offices, by town:
Yes. In The Trusted Agent 2026 awards, Eastbourne won Platinum, Hastings won Platinum and Bexhill On Sea won Gold. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, Surrey, E&W Sussex, Kent. The group and its branches have also won 1 other industry award since 2019.
