Trusted Agent profile
★★★★★
1,697 reviews across 3 offices and 2 platforms
Oakfield has three offices, in Hastings, Bexhill On Sea and Eastbourne. Together they have 1,697 reviews on two platforms, rated 4.8 out of 5 overall.
Oakfield's three offices, most reviewed first. Each has its own page.
Showing 1,692 reviews on Google only. Show every review
5/5
GoogleIzzy was amazing at helping me find my new home. Kind and friendly and made the process of moving easy and stress free 😆 …
Hello Jenna We’re so happy Izzy made the process so positive for you. Thank you for leaving this review. Kind regards Emma Hawkins Lettings Director
5/5
GoogleThese guys let my flat for me. James visited, friendly, knowledgable, fast transaction. Issy also very conscientious about finding the right tenant. Would highly recommend
Hi Gillian Thank you for leaving such a great review for James and Izzy receiving reviews like this means so much to them. Kind regards Emma Hawkins Lettings Director
5/5
GoogleCan't thank Sam enough for all his efforts throughout our recent house move. Throughout the process his honesty along with his communication skills made the process effortless. Thanks again Sam All the best Chris
Hi Chris, Thank you for taking the time to leave a review for Sam, we will ensure your thanks are passed on. Wishing you all the best in your new home. Kind Regards, Kerry Newstead Sales Director
4/5
GoogleOur journey with Oakfield was at times confusing, until Sam took over. He made the final stages of the sale a lot more tolerable. Thank you Sam for all your hardwork and patience. 😃 …
Hi Saira, Thank you for leaving us a review, I am sorry that your sale was a tricky one but pleased that it all worked out and that Sam was about to support you through it. Kind Regards, Kerry Newstead Sales Director
3/5
GoogleMy experience with Oakfield Eastbourne has been positive; I have dealt with a few people and they were all polite and reassuring. I am in particular very happy with the assistance and the communication received by the manger Mr. James Parris.
Good morning Thank you for your review. We’re pleased you have been happy with the service provided and we’re very thankful for the 3 stars. If there is anything we can do to make it a 5 star review we’d love to know. Kind regards Emma Hawkins Lettings Director
5/5
GoogleRecently I have viewed a property in Eastbourne from the help of Oakfield lettings Agency and the total experience was wonderful. Easily I got an appointment for viewing and with the amazing help from James Parris everything went smoothly. So I use this moment to say Thank you to Oakfield Lettings Agency and James Parris for the support and speedy process. 😊
Good afternoon Lal, Thank you for taking the time to leave such a nice review for James. I am delighted James was able to assist you so well. Kind regards, Emma Hawkins Lettings Director
5/5
GoogleI would like to thank Izzy and the team at oakfield lettings ,for all their help, dedication and professionalism in finding us our perfect forever home, they are the only lettings agents that have keep us updated on finding us the perfect home. We cannot recommend Izzy and the team at Oakfield lettings based in Eastbourne highly enough. Once thank you.
Hello, Thank you for taking the time to leave such a lovely review for Izzy. It means so much to her and the team. Kind regards Emma Hawkins Lettings Director
5/5
GoogleJust got the keys to our new house today and Izzy at Oakfield lettings has been absolutely amazing so helpful, efficient and communication was outstanding she kept me updated throughout the whole seamless process. Highly recommend Oakfield Property Management Ltd.
Hi Nicky, We’re so happy you such a wonderful experience with Izzy. We hope you’ll be very happy in your new home. Kind regards Emma Hawkins Lettings Director
5/5
GoogleWhen I was looking for an agent to help let my home in Eastbourne I knew immediately after meeting Izzy for the first time I'd be working with Oakfield. Izzy was open and transparent, professional and courteous and as well demonstrated an in depth knowledge of the local rental market. I am very confident that Izzy and her team will ensure my property is well looked after and I know that she'll be there for me at every step of the way.
Hello Daniel, Thank you for taking the time to leave this incredible review for Izzy. I am thrilled your experience with Izzy was so positive. She really is wonderful. Kind regards Emma Hawkins Lettings Director
5/5
GoogleRating only, no written review.
Thanks for the 5 star review we really appreciate it! Kind regards Emma Hawkins Lettings Director
5/5
GoogleThey’ve been absolutely amazing in helping me and my partner get our first place together! Such a wonderful team!❤️
Hi Morgan I’m so pleased see we’ve provided such great service. I hope you and your partner will be very happy in your new home. Kind regards Emma Hawkins Lettings Director
5/5
GoogleAll of the team in the Bexhill Oakfield branch, but in particular, Casey and Kyla have been professional, attentive and friendly. Would recommend, a great service!
Hi Naomi Thank you so much this review left for Casey and Kyla. The work so hard to ensure they’re the best letting agents in Bexhill and I know this review will mean so much to them. Kind regards Emma Hawkins Lettings Director
1/5
GoogleAwful service as a management company. Did not carry out thorough check on tenants, charged us when tenant did not pay for over a year, withheld monies with no right. I could not recommend them in any way.
Good morning Martin It goes without saying we are disappointed to receive this review this morning. As per our previous discussions it was a very difficult situation with your Tenant and we worked actively to try and recover rent from the Tenant as well as get possession at the soonest opportunity. Naturally if you do still wish to discuss this further I can be contacted anytime on 01424 856923. Best regards Emma Hawkins Lettings Director.
5/5
GoogleBeen extremely helpful in finding myself and my partner a place to live. Very quick and easy to get in touch with about anything. Cant thank Casey and the team enough!
Hi Brody We really appreciate this 5 star review you’ve left for Casey. Have a great day Kind regards Emma Hawkins Lettings Director
5/5
GoogleHad an absolutely easy and straightforward experience with Casey and Kyla at Oakfield. Between them both they kept us up to date frequently and helped answer and questions we had when letting. Would definitely recommend to anyone looking to buy or let!
Good morning Suki-Rose I’m so pleased to read you had such a positive experience with Casey and Kyla. We really appreciate you taking the time to leave this review. Many thanks Emma Hawkins Lettings Director
5/5
GoogleWe (myself and my partner) highly recommend Oakfield for marketing our property. The staff are professional courteous helpful and friendly. We would certainly use their services in the future.
Hi Sarah Thank you for your 5 star review it means so much to all the team here at Oakfield. Kind regards Emma Hawkins Lettings Director
5/5
GoogleIt was daunting getting a place as the competition was very high. However, Kyla was Very professional. She gave me regular updates of available properties and was very pleasant to interact with. She promptly responded to my queries and accommodated my frustrations when I wasn't getting a place. Thanks Kyla and Keep being the good person that you are.
Hello Thank you for taking the time so leave such a positive review for Kyla she does such a wonderful job and loves helping people. Kind regards Emma Hawkins Lettings Director
5/5
GoogleKyla was extremely helpful and supportive in seeing us through the whole process of renting. She ensured we were kept up to date and informed. She was very responsive when we had any questions. The whole team were helpful.
Hello Walter I’m thrilled to see you had such a positive experience with Kyla. She cares so much about providing the best service to our Clients. Kind regards Emma Hawkins Lettings Director
5/5
GoogleJust recently moved home through Oakfield. Tia was the lady who dealt with my application and I must say she was always polite over the phone. She went through the process in a very professional manner, thank you. Aaron.
Dear Aaron Thank you for taking the time to leave this feedback. I know how hard Tia and the team work. I will pass this message on. Many thanks Emma Hawkins Lettings Director
5/5
GoogleLiam at the Hastings branch of Oakfield Estate agents has always gone out of his way to help in our next home search . He is not only incredibly polite and hard working but seems to genuinely care about customer service and listened to our specific requirements within our house search . I wish him all the best in his career , he certainly is a shining example in his profession . Rozie
Dear Rozie Thank you for taking the time to leave such a great review. Liam and the team strive to be the best estate agents in Hastings and work really hard to deliver a first class service. Best wishes Kerry Newstead Sales Director
1/5
GoogleDid not have a positive experience of Oakfield AT ALL. The communication was poor and it took ages to fix anything. Once they finally got round to it, all repairs were completed in the cheapest way possible. The staff were patronising and rude and it often seemed like they couldn’t be bothered. Having spent years renting, I have never come across a worse property management company. The flat itself could have been very nice but the way it was maintained was awful.
Dear Robyn, I am truly disappointed to see you’ve had a negative experience with Oakfield this is not at all how we’d want any Tenant to feel. I am sorry for the delays with works at your property and that you feel like our team couldn’t be bothered as that truly is not the case. I take on board your comments about the fact the works were completed cheaply many of these works were completed by the Landlords own Contractors rather than Oakfield appointed Contractors. Please do feel free to contact me on 01424 856923 if you would like to discuss any of this further. I wish you well with your move. Kindest regards Emma Hawkins Lettings Director.
5/5
GoogleI had a wonderful experience with Oakfield Estate Agent. Tia, Kim and Lily were really supportive. I have had dealings with other agents but the promptness of Oakfield was so impressive. Tia, Kim and Lily were always ready to answer every enquiry. They made it easy for me to relocate from Portsmouth. I will always recommend Oakfield Estate Agent because of my experience with the trio.
Hi Oluwatoyin Thank you for leaving such a great review. I know our team work very hard to deliver the best service. Best wishes Emma Hawkins Lettings Director
5/5
GoogleOakfield is actually the best and they have got the best staffs ever. God indeed used Tia as an angel to get me an amazing apartment when i was in dare need of one. Thank you Tia for being so friendly and a sister when i needed one, thank you Tia for walking me through this renting process without stress. I love you! God bless Oakfield! God bless Tia!
Good morning Juliet What an amazing review you’ve left for Tia she truly is the best letting agent and loves nothing more than helping people find their new home. Many thanks Emma Hawkins Lettings Director
5/5
GoogleWe've recently gone through Oakfield to rent a property for my Father. From start to finish, Tia and Lily have both gone above and beyond to help make this a quick and smooth process - with not living local myself they made me feel at ease ready for the big move day. The advice and constant communication has been outstanding. Thank you for being there, I can confirm my Father has settled in well and even said he is happy. Xx
Dear Nicola This is such amazing feedback to hear about Tia and Lily providing the best possible customer service, we appreciate you taking the time to give this feedback, we are so glad you are happy with the service provided to you by Tia, Lily and Oakfield. Best wishes Emma Hawkins Lettings Director
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Oakfield and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2019, 2020.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
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Hastings has the most, with 595 reviews rated 4.8 out of 5, followed by Bexhill On Sea with 560.
The three Oakfield offices, by town:
Yes. In The Trusted Agent 2026 awards, Eastbourne won Platinum, Hastings won Platinum and Bexhill On Sea won Gold. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, Surrey, E&W Sussex, Kent. The group and its branches have also won 1 other industry award since 2019.
