Trusted Agent profile
★★★★★
1,656 reviews across 3 offices and 2 platforms
Oakfield has three offices, in Hastings, Bexhill On Sea and Eastbourne. Together they have 1,656 reviews on two platforms, rated 4.8 out of 5 overall.
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Oakfield's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Oakfield and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe've recently rented an apartment through Oakfield with the assistance of Tia and Kimberly. From start to finish was nothing but amazing. Tia is an angel on earth and this is me saying "Thank you for all you do in assisting people get a home"
Good morning Thank you for your amazing review for Kimberley and Tia. They both work exceptionally hard and we’re so lucky to have them. Have a wonderful day. Emma Hawkins Lettings Director
5/5
GoogleSo good... I have had some problems recently, through no fault of mine and Oakfield (and Skye) have been so understanding. I have been with Oakfield for over 5 years and they have responded to my tenant problems with speed and efficiency. I couldn't recommend more.
Hi Kate Thank you so much for leaving such a lovely review for Skye I know reviews like this mean so much to her. Many thanks Emma Hawkins Lettings Director
5/5
GoogleOut of the all the letting agencies in Hastings these guys were to best most professional and most helpful, we have had a tough time in last 3 months and we needed a property ASAP so there was a beautiful property available in our price range we had at the time we phoned up Oakfield properties we explained our circumstances the thing they will find on our checks etc and they could not help us, so we went in and spoke to Tia and basically asked for help and advice and she was fantastic she set us on a route to go down which we did and now out of it we got a beautiful property in Swindon which we move into on 26th October 2023 without her help and advice we would still be stuck with no where to go so hats off to the team there been trained extremely well and are fantastic i will definitely recommend this company in the future. thank you so much for you help and advice.
Hi Ian Thank you for leaving such a lovely and comprehensive review for Tia. We really appreciate you taking the time to leave this and wish you well. Kind regards Emma Hawkins Lettings Director
5/5
GoogleA massive thank you to Liam, for helping my elderly grandparents start the long process of a move from London to Hastings! Liam has gone above and beyond to make the process as smooth as possible, he was completely professional, showed compassion and kindness. We wouldn’t have got to this position without him. He’s an asset to Oakfield. Thank you again Liam from all the family x
Hi Becca, Thank you so much for this amazing review, I’m delighted Liam was able to make such a difference. Wishing you and your family all the best. Kind Regards, Kerry
5/5
GoogleI'm still in the process of renting a property in Hastings through Oakfield but I just had to leave a review to say how brilliant Kim (Kimberley) Briscoe has been. She's nothing like the stereotypical estate agent that we all love to hate. From the minute my friend and I met Kim we were impressed with how genuine, friendly, enthusiastic and professional she was. She could tell how excited we were with the property we viewed and she went out of her way to make sure we secured it. There has been an issue to sort out and she has explained everything so clearly and has made sure we are well looked after. We think Kim is just great!
Hi Brianne Thank you for this lovely review. I’m so pleased that your experience with Kim has been so positive. We too think she’s pretty great and we’re very lucky to have her. Kind regards Emma Hawkins Lettings Director
5/5
GoogleProfessional and efficient .
Good morning Thank you so much for this review. I’m pleased we’ve provided such a good service. Kind regards Emma Hawkins Lettings Director
5/5
GoogleVery professional, great communication skills , friendly and efficient. Highly recommended.
Thank you for leaving this great 5 star review for the team in Eastbourne. Kind regards Emma Hawkins Lettings Director
5/5
GoogleIzzy was amazing at helping me find my new home. Kind and friendly and made the process of moving easy and stress free 😆 …
Hello Jenna We’re so happy Izzy made the process so positive for you. Thank you for leaving this review. Kind regards Emma Hawkins Lettings Director
5/5
GoogleThese guys let my flat for me. James visited, friendly, knowledgable, fast transaction. Issy also very conscientious about finding the right tenant. Would highly recommend
Hi Gillian Thank you for leaving such a great review for James and Izzy receiving reviews like this means so much to them. Kind regards Emma Hawkins Lettings Director
5/5
GoogleCan't thank Sam enough for all his efforts throughout our recent house move. Throughout the process his honesty along with his communication skills made the process effortless. Thanks again Sam All the best Chris
Hi Chris, Thank you for taking the time to leave a review for Sam, we will ensure your thanks are passed on. Wishing you all the best in your new home. Kind Regards, Kerry Newstead Sales Director
4/5
GoogleOur journey with Oakfield was at times confusing, until Sam took over. He made the final stages of the sale a lot more tolerable. Thank you Sam for all your hardwork and patience. 😃 …
Hi Saira, Thank you for leaving us a review, I am sorry that your sale was a tricky one but pleased that it all worked out and that Sam was about to support you through it. Kind Regards, Kerry Newstead Sales Director
3/5
GoogleMy experience with Oakfield Eastbourne has been positive; I have dealt with a few people and they were all polite and reassuring. I am in particular very happy with the assistance and the communication received by the manger Mr. James Parris.
Good morning Thank you for your review. We’re pleased you have been happy with the service provided and we’re very thankful for the 3 stars. If there is anything we can do to make it a 5 star review we’d love to know. Kind regards Emma Hawkins Lettings Director
5/5
GoogleRecently I have viewed a property in Eastbourne from the help of Oakfield lettings Agency and the total experience was wonderful. Easily I got an appointment for viewing and with the amazing help from James Parris everything went smoothly. So I use this moment to say Thank you to Oakfield Lettings Agency and James Parris for the support and speedy process. 😊
Good afternoon Lal, Thank you for taking the time to leave such a nice review for James. I am delighted James was able to assist you so well. Kind regards, Emma Hawkins Lettings Director
5/5
GoogleI would like to thank Izzy and the team at oakfield lettings ,for all their help, dedication and professionalism in finding us our perfect forever home, they are the only lettings agents that have keep us updated on finding us the perfect home. We cannot recommend Izzy and the team at Oakfield lettings based in Eastbourne highly enough. Once thank you.
Hello, Thank you for taking the time to leave such a lovely review for Izzy. It means so much to her and the team. Kind regards Emma Hawkins Lettings Director
5/5
GoogleJust got the keys to our new house today and Izzy at Oakfield lettings has been absolutely amazing so helpful, efficient and communication was outstanding she kept me updated throughout the whole seamless process. Highly recommend Oakfield Property Management Ltd.
Hi Nicky, We’re so happy you such a wonderful experience with Izzy. We hope you’ll be very happy in your new home. Kind regards Emma Hawkins Lettings Director
5/5
GoogleWhen I was looking for an agent to help let my home in Eastbourne I knew immediately after meeting Izzy for the first time I'd be working with Oakfield. Izzy was open and transparent, professional and courteous and as well demonstrated an in depth knowledge of the local rental market. I am very confident that Izzy and her team will ensure my property is well looked after and I know that she'll be there for me at every step of the way.
Hello Daniel, Thank you for taking the time to leave this incredible review for Izzy. I am thrilled your experience with Izzy was so positive. She really is wonderful. Kind regards Emma Hawkins Lettings Director
5/5
GoogleRating only, no written review.
Thanks for the 5 star review we really appreciate it! Kind regards Emma Hawkins Lettings Director
5/5
GoogleThey’ve been absolutely amazing in helping me and my partner get our first place together! Such a wonderful team!❤️
Hi Morgan I’m so pleased see we’ve provided such great service. I hope you and your partner will be very happy in your new home. Kind regards Emma Hawkins Lettings Director
5/5
GoogleAll of the team in the Bexhill Oakfield branch, but in particular, Casey and Kyla have been professional, attentive and friendly. Would recommend, a great service!
Hi Naomi Thank you so much this review left for Casey and Kyla. The work so hard to ensure they’re the best letting agents in Bexhill and I know this review will mean so much to them. Kind regards Emma Hawkins Lettings Director
1/5
GoogleAwful service as a management company. Did not carry out thorough check on tenants, charged us when tenant did not pay for over a year, withheld monies with no right. I could not recommend them in any way.
Good morning Martin It goes without saying we are disappointed to receive this review this morning. As per our previous discussions it was a very difficult situation with your Tenant and we worked actively to try and recover rent from the Tenant as well as get possession at the soonest opportunity. Naturally if you do still wish to discuss this further I can be contacted anytime on 01424 856923. Best regards Emma Hawkins Lettings Director.
5/5
GoogleBeen extremely helpful in finding myself and my partner a place to live. Very quick and easy to get in touch with about anything. Cant thank Casey and the team enough!
Hi Brody We really appreciate this 5 star review you’ve left for Casey. Have a great day Kind regards Emma Hawkins Lettings Director
5/5
GoogleHad an absolutely easy and straightforward experience with Casey and Kyla at Oakfield. Between them both they kept us up to date frequently and helped answer and questions we had when letting. Would definitely recommend to anyone looking to buy or let!
Good morning Suki-Rose I’m so pleased to read you had such a positive experience with Casey and Kyla. We really appreciate you taking the time to leave this review. Many thanks Emma Hawkins Lettings Director
5/5
GoogleWe (myself and my partner) highly recommend Oakfield for marketing our property. The staff are professional courteous helpful and friendly. We would certainly use their services in the future.
Hi Sarah Thank you for your 5 star review it means so much to all the team here at Oakfield. Kind regards Emma Hawkins Lettings Director
5/5
GoogleIt was daunting getting a place as the competition was very high. However, Kyla was Very professional. She gave me regular updates of available properties and was very pleasant to interact with. She promptly responded to my queries and accommodated my frustrations when I wasn't getting a place. Thanks Kyla and Keep being the good person that you are.
Hello Thank you for taking the time so leave such a positive review for Kyla she does such a wonderful job and loves helping people. Kind regards Emma Hawkins Lettings Director
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hastings has the most, with 595 reviews rated 4.8 out of 5, followed by Bexhill On Sea with 559.
The three Oakfield offices, by town:
Yes. In The Trusted Agent 2026 awards, Eastbourne won Platinum, Hastings won Platinum and Bexhill On Sea won Gold. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, Surrey, E&W Sussex, Kent. The group and its branches have also won 1 other industry award since 2019.
