Trusted Agent profile
★★★★★
1,697 reviews across 3 offices and 2 platforms
Oakfield has three offices, in Hastings, Bexhill On Sea and Eastbourne. Together they have 1,697 reviews on two platforms, rated 4.8 out of 5 overall.
Oakfield's three offices, most reviewed first. Each has its own page.
Showing 1,692 reviews on Google only. Show every review
5/5
GoogleOakfield were efficient and helpful, particular Casey Freeman and her team who were all polite, knowledgable and communicative. A positive experience.
Hi Rob Thank you for taking the time to leave this lovely review for Casey. She’s very knowledgeable at what she does and reviews like this mean so much to her. Have a great day. Best wishes, Emma Hawkins Lettings Director
5/5
GoogleGreat letting agents! Very helpful & quick communication. Special shoutout to Kyla for being very professional, friendly and super responsive to all of our requests and follow ups. Would definitely recommend Oakfield to others.
Hi Zane Thank you for leaving this wonderful review for Kyla I’m so pleased she made the experience so positive for you. Best regards Emma Hawkins Lettings Director
5/5
GoogleExcellent and professional estate agent. One of the best we have worked with. All the team were helpful and patient and let us viewed the property countless times to satisfy our requirements. They liaised expertly between vendors and buyer and made for what was a needlessly stressful move so much less stressful.
Hi Joe I’m so pleased we made the moving process less stressful for you that’s always our goal. Reviews like this mean so much to the team so thank you for taking the time to leave this. Many thanks Kerry Newstead Sales Director
5/5
GoogleDealing with Oakfield in Bexhill was easy. Kyla was very helpful and friendly. The owner of the house refused to give us the property first. However, she and Casey managed to finally get the landlord approval for our new flat. She did an amazing job in being professional. Izzy was also very helpful and friendly. We met at the viewing time and she showed entire property very smoothly. I really recommend Okafield!
Hi Ramishka What a wonderful review thank you so much for taking the time to leave it. We always strive to be the best letting agent and I’m thrilled that we succeeded so well on this occasion. Many thanks Emma Hawkins Lettings Director
5/5
GoogleAs a first time renter, Kyla has made our experience easy and enjoyable. She has been quick to answer any questions, kept us up to date with what’s going on, been very informative and overall just made us feel very relaxed and comfortable with the whole process! I’ve spoken to other members of staff over our process too and everyone has been so friendly. Couldn’t recommend using Oakfield’s enough! Thank you Kyla for making us feel at ease while taking this huge step!
Good morning Zoe Thank you so much for leaving such a lovely review for Kyla it’s hugely appreciated by her and all the team at Oakfield. I am so pleased she assisted you so well with finding your new home. Kind regards Emma Hawkins Lettings Director
5/5
GoogleOakfield Bexhill have been fantastic to us from the very beginning of our property search. They quickly became our main agency to go for due to their open mindedness and complete lack of prejudice. These are qualities we haven’t seen in any of the other local estate agents. We are very grateful to Kyla for being brilliant at her job, extremely professional, approachable and knowledgeable in her role. Thank you Oakfield Bexhill for being there for us
Hi Ananda Thank you so much for the wonderful review you’ve left, we greatly appreciate you taking the time to write this. Kind regards Emma Hawkins Lettings Director
5/5
GoogleTia was very friendly and helpful in helping me find a place to suit me and helped me with any requests I had.
Hi Shannon Tia is amazing and always works so hard to find the perfect property for her Clients. I’m so pleased she assisted you so well. Best regards Emma Hawkins Lettings Director
5/5
GoogleLarn and her team at Oakfield Estate Agents have been incredibly professional throughout negotiations with our new tenant. I can only recommend them as a first class company.
Dear David, Thank you for taking the time to leave a review of our Hastings branch, I am so pleased you had such a positive experience when dealing with Oakfield. I will ensure that your comments are passed onto Adam and the team in the branch. Kind regards, Emma Hawkins Executive Assistant
5/5
GoogleHi I had a viewing at Knole Rd in Bexhill on sea with the agent izzy Cunningham she was very friendly and polite and smartly dressed and showed me round the flat and told me every thing that I want to know
Thank you for this fab 5 star review Kevin, we appreciate it so much. Kind regards Emma Hawkins Lettings Director
5/5
GoogleIt was long process for me to find a house to let. But the team and tia from oakfield has always been great. And the moving process was smooth. Thank you
Good afternoon I am so pleased Tia was able to find you the perfect home and make the move a smooth and easy one. Kind regards Emma Hawkins Lettings Director
5/5
GoogleI must say a big well done to Larn and the team who have again renewed the tenancy for my tenants for the following year. I always receive great service from Oakfields when dealing with my property and Larn in particular has done a great job in the last couple of years sorting the tenancy. I would definitely recommend using Oakfields. And again this year Larn an Oakfields have done a great job in renewing the tenancies. I really would recommend to anyone.
Morning Stuart Thank you so much for taking the time to leave this great review. Really happy that Larn was able to assist, and done a great job with the renewal. Larn constantly goes above and beyond so receiving feed back like this goes such a long way. Have a great day Neil Newstead Founder & CEO
5/5
GoogleExcellent service from oakfield. The letting agent Tia West, she is very helpful and updating all the details fastly. She is an asset for your agency.
Good morning Thank you so much for this wonderful review. Tia really is an asset I couldn’t agree more. Best wishes Emma Hawkins Lettings Director
5/5
Googlehad dealings with Liam VeeversOHare a great name and a very nice fellow he showed us the flat and subsequently went with us to measure up after we had bought it . Very pleasant guy and helpful , a credit to Oakfield , not at all "pushy"
Hi Alan Thank you so much for this fab review for Liam I am thrilled he assisted you so well. Many thanks Kerry Newstead Sales Director
5/5
GoogleOakfields have been managing my property for several years and I am very pleased with the service provided by all the staff. They provide an efficient and courteous service and I would have no hesitation in recommending them.
Hi Christine We thoroughly enjoy working with you and hope to assist you for many more years. Kind regards Emma Hawkins Lettings Director
5/5
GoogleJust wanted to say we was greeted by a gentleman call Mr Veevers O'hare, took all of our details, slowed the process down listened to our needs. Really knowledgeable and understanding. Made our adventure very exciting. We had been in a couple agencies through out the day greeted with cocky salesmen. We found Liam the opposite. We are now looking at potentially buying a house and commercial site plus some land. We would love to deal directly just with Liam. Very exciting times well done thank you
Hello Esv, I couldn’t be happier to see how well Liam has assisted you. I know this review will mean so much to him and the rest of the team at Oakfield. Many thanks Kerry Newstead Sales Director
5/5
GoogleTia West has been a total godsend. She's shown great patience and been accommodating to all my questions and clarification throughout the letting process. She has worked so hard to progress everything in a timely fashion and I feel very lucky to have found somewhere to call home. Unlike, in previous experiences, I feel confident that this level of care and attention to detail will continue throughout my tenancy. Judging by the brief interactions that I've had with other staff, the Oakfield Estate Agents, Hastings branch clearly foster a culture of kindness and professionalism across the board. Thanks again for all your hard work - we can't wait to return to the seaside :)
Good afternoon Thank you for leaving this incredible review. Tia really is a godsend and we’re so lucky to have her. We look forward to continuing such a positive relationship with you. Kind regards Emma Hawkins Lettings Director
5/5
GoogleThank you very much Caitlin and Izzy! Your attitude was very professional and helpful, you really understand what your customers need! Thank you again! Nikolay
Hi Nikolay We really appreciate you leaving such a lovely review for Caitlin & Izzy I’m thrilled they assisted you so well. Kind regards Emma Hawkins Lettings Director
5/5
Googlemy experience with Oakfield was positive, the staff was efficient and reliable.specialy James the manager was very helpful. I would recommend their services to anyone in search of a reliable and efficient letting agent
Hi Ling, Thank you for taking the time to leave this great 5 star review for James it’s appreciated so much by him and the rest of the team at Oakfield. Best wishes Emma Hawkins Lettings Director
5/5
GoogleSam helped my parents sell their property. They are your typical stress-heads but Sam was very patience with them throughout. A friendly, knowledgeable chap, will recommend to others in the future.
Hi David Thank you for taking the time to leave this wonderful review for Sam. I am so pleased he assisted your parents so well with their sale. Kind regards Kerry Newstead Sales Director
5/5
GoogleIzzy from Oakfield property has been fantastic. She has been able to find a tenant for me in 36 hours. I am very pleased with her professionalism and dedication to the matter. Thank you very much for all your help. Mr M Ali Eastbourne
Hi Mamoun, Izzy and the team in Eastbourne know their applicants so well they are often able to place Tenants very quickly to help our Landlords. I’m so pleased your experience with Oakfield has been so positive. Many thanks Emma Hawkins Lettings Director
5/5
GoogleRating only, no written review.
Thank you for this 5 star review we really appreciate it!
5/5
GoogleIt was so good.
Thank you for this 5 star review!
5/5
GoogleVery friendly and extremely helpful. Great communication. Definitely recommend.
Hi Helen Thank you for this great review we really appreciate it. Kind regards Emma Hawkins Lettings Director
5/5
GoogleAwesome customer service.. Also a good time to appreciate their staff- Izzy and Kyla for their help..
Thank you for this great review. It means so much to the team when our clients take the time to leave reviews like this. Many thanks Emma Hawkins Lettings Director
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Oakfield and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2019, 2020.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
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Hastings has the most, with 595 reviews rated 4.8 out of 5, followed by Bexhill On Sea with 560.
The three Oakfield offices, by town:
Yes. In The Trusted Agent 2026 awards, Eastbourne won Platinum, Hastings won Platinum and Bexhill On Sea won Gold. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, Surrey, E&W Sussex, Kent. The group and its branches have also won 1 other industry award since 2019.
