Trusted Agent profile
★★★★★
1,697 reviews across 3 offices and 2 platforms
Oakfield has three offices, in Hastings, Bexhill On Sea and Eastbourne. Together they have 1,697 reviews on two platforms, rated 4.8 out of 5 overall.
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Oakfield's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Oakfield and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
Showing 1,692 reviews on Google only. Show every review
5/5
GoogleIzzy was so lovely and made the viewing quite funny! I hope more people have Izzy to show them viewings!
Hi Jed, I love this review and love that Izzy made the expereince with Oakfield so positive. We really are so very lucky to have her as part of the Oakfield team. Many thanks Emma Hawkins Lettings Director
5/5
GoogleHad the pleasure of meeting with Izzy for a viewing and she was delightful and a credit to your company!
Hi Colin, We love this wonderful review for Izzy we couldn't agree more she really is a credit to Oakfield and we are lucky to have her. Many thanks Emma Hawkins Lettings Director
5/5
GoogleCourteous and Professional property agency. They exceeded my expectations so, i am recommending them.
Hi Lemmy, Thank you for this great 5 star review! I am so pleased you were happy with the service we provided. Many thanks Emma Hawkins Lettings Director
5/5
GoogleIzzy’s and Kyla are very professional, friendly and understands what the client needs.Had a smooth process with my renting with oakfield.
Hi Jacqueline, I’m so pleased Izzy understood your needs so well. We always strive so get the best understanding so we can assist you well. Have a great day Emma Hawkins Lettings Director
5/5
GoogleI am truly thankful for Izzy, she is very professional and responds to concerns quickly. She is incredibly helpful from Day 1 of viewing up to handing of keys.
Hi Marion, Thank you for this wonderful review for Izzy. We are so grateful you took the time to leave it and I am thrilled your experience with Oakfield was so positive. Many thanks Emma Hawkins Lettings Director
5/5
GoogleI have an amazing experience throughout. My agents KYLA and IZZY are brilliant and they were able to put us through during the documentation process.
Good morning Thank you for leaving this review for Kyla and Izzy they make a great team and I’m so pleased they assisted you so well. Kind regards Emma Hawkins Lettings Director
5/5
GoogleAn absolute pleasure to deal with. Izzy and Kyla were very polite and helpful and answered all of my queries whenever I was unsure on something. They even managed to get me moved in to my first place much quicker than expected ! Very professional can’t thank you two enough 😁 …
Hi Ben, Izzy and Kyla are great we are so lucky to have them as part of the Oakfield team, I am thrilled to hear you found the service they provided to be so good. Many thanks Emma Hawkins Lettings Director
5/5
GoogleMeeting with Izzy was very interesting. Too much lovely girl she is. She explains to easily, so that we understood everything very easily. I personally liked her approach.
Hi Tithy, I am pleased to hear you had such a positive experience with Izzy. Thank you for taking the time to leave this review. Many thanks Emma Hawkins Lettings Director
5/5
GoogleFrom our first contact with Oakfield we have received fantastic service from everyone, especially notable is Kyla who has gone over and above to ensure our journey navigating the renting process has been as smooth as possible in a professional and courteous manner. Thank you
Hi Ian Thank you for taking the time to leave this wonderful review for Kyla I am so pleased she made the process so positive for you. Kind regards Emma Hawkins Lettings Director
5/5
GoogleIt has been a roller coaster.Kyla and Izzy at Oakfield managed a viewing to a completed new tenancy within 9 days! I was made to feel comfortable about the process at all times, whether at the property, at the office, or on the phone. I started out with no real hope but have finished with fresh faith because of a really efficient and caring team.
Hi Lawrence I loved reading this review to see that Izzy and Kyla assisted you so well during your recent tenancy application. I hope you’ll be very happy in your new home. Kind regards Emma Hawkins Lettings Director
5/5
GoogleTia is is very helpful and supportive lady
Good morning Tia is wonderful isn’t she, we’re so lucky that have her as one of the team. Thank you for this review it’s so appreciated. Best wishes Emma Hawkins
5/5
GoogleKim was my agent, she was very professional and was quick to respond to any questions asked. She has a successful future in-front of her. 10/10
Hi Patsy, Both Kim and the wider team at Oakfield really appreciate you taking the time to leave this wonderful review, thank you. Kind regards Emma Hawkins Lettings Director
5/5
GoogleGood evening I have recently acquired a property with Tia West and the whole process was very smooth and quick I am very thankful for Tia hardwork we are very impressed with Tia Highly recommended and All the staff are lovely and very approachable Thank you so much Tia I love you
Hi Jothi Thank you for taking the time to leave this wonderful review for Tia. She really is amazing and we’re so lucky to have her as one of our team. Many thanks Emma Hawkins Lettings Director
5/5
GoogleThank you so much for your help and support for rented a new flat, all credit goes to Kim and she is very supportive, responsive and professional. I highly recommend Oakfield
Hi Kabita I am so pleased to see Kim assisted you so well with your recent move. Thank you for taking the time to leave her this review it means so much to her and all the team at Oakfield. Many thanks Emma Hawkins Lettings Director
4/5
GoogleI recommend Oakfield estate agents Hastings for the rental properties. They book viewing as per our convenience. The staff is friendly and helpful. I had a good experience with Oakfield estate agents.
Thank you for this great review. We’d love to know if there is anything more we can do to make it 5 stars 😊 Many thanks Emma Hawkins Lettings Director
5/5
GoogleWith reference to our most recent relocation into the new property, Kimberley has been a really responsive, trustworthy, and professional. She maintained excellent interaction throughout the process and was incredibly patient, kind, and professional in her advice-giving, which helped to make it feel less difficult and stressful. I highly recommended Oakfield. Thank you so much Kim for your advice and guidance 🙏🏻
Good morning What a wonderful review for Kim thank you so much for taking the time to leave it. She really is the best letting agent and we’re very lucky to have her as part of the Oakfield team. Many thanks Emma Hawkins Lettings Director
5/5
GoogleI have recently acquired a property with Oakfield and the process was extremely smooth and quick! Tia has been excellent with it all and has gone out of her way to help us when she didn’t need to, she is absolutely lovely and I am very thankful that she has transformed what would usually be a very stressful experience, into something fun and stress free. I have nothing but good to say about Oakfield.
Hi Susana Thank you for this wonderful review for Tia. She works so hard to ensure she’s the best letting agent so reviews like this mean so much to her. Kind regards Emma Hawkins Lettings Director
5/5
GoogleIzzy and Caitlin are very professional and their customer service was top notch. Thanks ladies, I’ll recommend OAKFIELD for Lettings always.
Hi Aminata We appreciate this 5 star review so much!! Izzy and Caitlin really are the best letting agents and work so hard to provide the best service to their clients. Have a great day. Many thanks Emma Hawkins Lettings Director
5/5
GoogleWhile we couldn't secure the property through Caitlin, I must commend her professionalism, excellent communication, and dedication throughout the process. Her efforts made the experience positive despite the outcome. Thank you Oakfield and Caitlin for your service.
Hi Visakh I am so pleased Caitlin made the experience with Oakfield so positive. She always goes above and beyond for her clients. Kind regards Emma Hawkins Lettings Director
5/5
GoogleI highly recommend Oakfield Letting & Estate Agents Eastbourne to anyone in search of a reliable and professional letting agent. Their commitment to excellence and outstanding customer service make them stand out. Thank you, Izzy and the rest of the team!
Hi Alex I am so pleased you had such a positive experience dealing with Izzy and the team at Oakfield. Thank you for leaving this wonderful review. Many thanks Emma Hawkins Lettings Director
5/5
GoogleIn my opinion Sam is an exceptional hard working young man. He responded to texts immediately in a friendly, positive way just before Christmas when most agents were having a two week break. It was a pleasure to meet him and I would highly recommend him to anyone wanting to sell their property
Good morning Janet, We are thrilled you had such a wonderful experience with Sam, he always prides himself on being on hand to assist his Clients at all times. Have a wonderful day Kind regards Emma Hawkins Lettings Director
4/5
GoogleRating only, no written review.
Thanks for this review Nisha We’d love to know what more we can do to get 5 stars. Many thanks Emma Hawkins Lettings Director
5/5
GoogleNice dealing. I loved it , Great work, responsible
Hi Kavya Thanks for the 5 star review we really appreciate it. Many thanks Emma Hawkins Lettings Director
5/5
GoogleIzzy arrived early and showed us around 2 properties. Was able to answer all our questions. Excellent service.
Hi James Izzy really is the best letting agent she works so hard to assist her clients. I am thrilled you were so happy with the service she provided. Many thanks Emma Hawkins Lettings Director
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hastings has the most, with 595 reviews rated 4.8 out of 5, followed by Bexhill On Sea with 560.
The three Oakfield offices, by town:
Yes. In The Trusted Agent 2026 awards, Eastbourne won Platinum, Hastings won Platinum and Bexhill On Sea won Gold. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, Surrey, E&W Sussex, Kent. The group and its branches have also won 1 other industry award since 2019.
