Trusted Agent profile
★★★★★
1,656 reviews across 3 offices and 2 platforms
Oakfield has three offices, in Hastings, Bexhill On Sea and Eastbourne. Together they have 1,656 reviews on two platforms, rated 4.8 out of 5 overall.
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Oakfield's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Oakfield and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
Showing 1,651 reviews on Google only. Show every review
5/5
GoogleExceptional Service! Tia was vey helpful and was always available to clarify our doubts and was very professional
Hi Paul, Thank you for taking the time to leave this review, it means so much to Tia and the team at Oakfield. Best wishes, Emma Hawkins Lettings Director
5/5
GoogleThank you so much, Tia, for helping me at each step, from viewing the property to getting the key for the property.
Hi Sahana, I am so pleased Tia assisted you so well, she is the best letting agent. Best wishes, Emma Hawkins Lettings Director
5/5
GoogleVery happy with my experience. Extremely professional. Tia was super friendly and helpful. Thank you
Hi Mashhood I’m so pleased you had such a wonderful experience with Tia. Thank you for leaving this review. Many thanks Emma Hawkins Lettings Director
5/5
GoogleI found their customer service to be exceptional, timely communication, thorough explanation, and transparent dealings throughout the process.Tia was very attentive, courteous and always willing to address any questions and concerns I had. Overall, I highly recommend their services.
Hi Kajal, Thank you for taking the time to leave this wonderful review for Tia, she is amazing and we are very lucky to have her as part of the Oakfield team. Best wishes, Emma Hawkins Lettings Director
5/5
GoogleTia from Oakfield is amazing! She made the whole process of letting smooth . I'd definitely recommend oakfield for anyone looking for a new place to live.
Hi Noheera, We couldn't agree more Tia is amazing! We hope you will be very happy in your new home. Best wishes, Emma Hawkins Lettings Director
5/5
GoogleWould highly recommend oakfield estate agents , had the pleasure of dealing with Sydney and Rob and we now have our dream house . They were both professional and honest throughout and always happy to accommodate and squeeze in an extra viewing . Thank you
Hi Amanda, Firslty huge Congratulations on your new home I do hope you are settling in well. I am delighted Rob and Sidney assisted you so well during the process of the purchase. Enjoy your new dream home. Best wishes Kerry Newstead Sales Director
5/5
GoogleState agent was great! She was fast following up though all the stages of the letting process. I would spend a little more time checking at the reference report, otherwise very pleased
Hi Gina Thank you for taking the time to leave this 5 star review. Many thanks Emma Hawkins Lettings Director
5/5
GoogleRob and Sydney showed us around a property we wished to view. We found them charming and kind, as well as helpful and prompt. Thank you very much. Overall we received an excellent service.
Hi Alan, I am so pleased the service you received from Rob & Sidney was so good. Thank you for taking the time to leave this review it means so much to all the time here at Oakfield. Many thanks Kerry Newstead Sales Director
5/5
GoogleFrom the very beginning of my renting journey, Tia at Oakfields has been nothing short of exceptional. Her professionalism, expertise, and genuine care for my needs have truly set her apart. Thanks Tia, you rock!!!
Hello Diana, We absolutely love this review for Tia, thank you so much for taking the time to leave it. Best wishes, Emma Hawkins Lettings Director
5/5
GoogleRob V has been absolutely amazing through the whole process of putting our property up for sale to selling the property for us. He has been so thorough, prompt and extremely helpful from the first point of contact. We are so glad we decided to go through Oakfield and so happy to have met an individual like Rob who works so hard for his clients no matter what day it is. Nothing is too much for him. He’s an asset to Oakfield. Thank you so much for all your help! We also want to shout out Jo B who took over the sale once the property was sold. Jo has been fantastic. Always on hand to ask any questions and keeps us up to date at all times. Jo has been great with being on the ball with the process and really understanding of our situation. We recently met Jenny for some advice and she so far has been amazing with her knowledge and advice to help us make our next decision. We will defiantly be using Jenny as our next point of contact for our next step and look forward to liaising with her. Highly recommend Oakfield.
Good morning Valeria, Wow I love this review and love the support you have received from so many of the team at Oakfield. We are delighted we will be continuing to work with you and thank you for taking the time to leave such a kind & comprehensive review. Kind regards, Emma Hawkins Lettings Director
5/5
GoogleCaitlin was friendly & professional. I think she’s a credit to Oakfield.
Hi Ruth, Caitlin is wonderful and we are so lucky to have her as one of the team, we really appreciate you leaving this review for her. Best wishes, Emma Hawkins Lettings Director
5/5
GoogleI really found James Parris to be extremely helpful explaining processes and offering alternatives with admirable patience!!
Good morning Thank you for this wonderful review for James it is so appreciated by him and the rest of the team at Oakfield. Best wishes, Emma Hawkins Lettings Director
5/5
GoogleIzzy has been terrific - excellent communication throughout! Efficiently listed, and a tenant quickly found.
Hi James, I am thrilled Izzy assited you so well with the letting of your property. Best wishes, Emma Hawkins Lettings Director
5/5
GoogleSam & his team are true professionals, who know their stuff, their communication & support throughout was brilliant, they are an incredibly hard working team & I cannot recommend them enough!
Hi Emily, Thank you so much for your review. Sam and his team do strive to be the best agents they can be so your comments mean so much. I will ensure your feedback is passed on to them. Kind Regards, Kerry Newstead Sales Director
5/5
GoogleSam helped sell our house in Polegate, he was professional, approachable and honest. Couldn’t recommend him enough. Even my dog liked him.
Hi Matt, We are so pleased Sam was liked by you and your dog :-) we are so appreciative of this review. Best wishes, Kerry Newstead Sales Director
5/5
GoogleGrate team of professionals! They gave all their support and help in finding a good house for us to rent. Definitely recommend them and our agent Caitlin.
Hi Roxana, Thank you for this great review for Caitlin & the Eastbourne team, I hope you will be very happy in your new home. Best wishes, Emma Hawkins Lettings Director
5/5
GoogleThe support from Oakfield Letting & Estate Agents Eastbourne was awesome, especially James Parris, who was very helpful to guide me about various properties. I hope to work together again. I wish you a very best of luck in the future.....
Good afternoon, We thank you for your wonderful review of James I am delighted he assissted you so well. Kind regards, Emma Hawkins Lettings Director
5/5
GoogleI approached Oakfield as a landlord looking for a more personal service from an agent for my tenant and myself. They were great from my very first phone call. They gave me a clear list of what they needed from me, and set out the service they would provide in return. All communication has been prompt, clear and friendly. James Parris has been the lead agent, and has kept me up to date regularly (even messaging me from his holiday which I thought was above and beyond!) and he is supported by a great team that have been working to complete my onboarding quickly and efficiently. They have also been very thoughtful about my existing tenant to ensure that she is also looked after through this process which I was very keen to ensure. Thank you James and Oakfield, I am very confident in my choice to move to you.
Hi Gail, Thank you for this wonderful review, James is great and we are lucky to have him as one of the team. We look forward to working with you going forward. Best wishes, Emma Hawkins Lettings Director
5/5
GoogleSam Hines has been exceptional for us throughout our process in purchasing our first property. He has responded to all our questions and queries immediately. It was a huge pleasure dealing with Sam throughout the process and I would highly recommend Sam to anyone requiring help. We cannot thank Sam enough for all he has done us.
Hi Harry, I am delighted Sam made the process of purchasing your first property such a positive one. He takes great pride in how well he assists his Clients so this review means a great deal to him. Best wishes, Kerry Newstead Sales Director
5/5
GoogleThe whole team at Oakfield have been great throughout our selling process so far. Offering guidance and expert knowledge to support us as first time sellers. Thank you also to Josh, he kept us updated throughout the viewings and always took time to share feedback. Property sold within 2.5 weeks. Very happy
Hi Shelley, I am so pleased you were so happy with the service provided by the team at Oakfield, thank you for taking the time to leave this review. Best wishes, Kerry Newstead Sales Director
5/5
GoogleRating only, no written review.
Thank you for this 5 star review Kind regards, Emma Hawkins Lettings Director
5/5
GoogleRating only, no written review.
Thank you for this 5 star review! Best wishes, Emma Hawkins Lettings Director
5/5
GoogleIzzy Cunningham was very helpful and knowledgeable. Excellent 👍 …
Hello, Thank you for this 5 star review for Izzy, it is much appreciated. Kind regards, Emma Hawkins Lettings Director
5/5
GoogleVery good customer service by Izzy Cunningham and the Oakfield team. Hoping I get the place I viewed
Hello, We really appreciate this wonderful review for Izzy. Kind regards, Emma Hawkins Lettings Director
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hastings has the most, with 595 reviews rated 4.8 out of 5, followed by Bexhill On Sea with 559.
The three Oakfield offices, by town:
Yes. In The Trusted Agent 2026 awards, Eastbourne won Platinum, Hastings won Platinum and Bexhill On Sea won Gold. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, Surrey, E&W Sussex, Kent. The group and its branches have also won 1 other industry award since 2019.
