Trusted Agent profile
★★★★★
1,656 reviews across 3 offices and 2 platforms
Oakfield has three offices, in Hastings, Bexhill On Sea and Eastbourne. Together they have 1,656 reviews on two platforms, rated 4.8 out of 5 overall.
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Oakfield's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 1,651 reviews on Google only. Show every review
5/5
GoogleBrilliant service from Jenny and the team. Very efficient, friendly and professional. Highly recommended.
Hi Lydia Thank you for leaving this wonderful 5 star review for Jenny and the team in Hastings we really appreciate it. Best wishes Emma Hawkins Lettings Director
5/5
GoogleI am really grateful to Oakfield Letting and Estate Agents Hastings especially to Kira who helped us a lot and is really patient to us throughout our application. ❤️
Hello Kathleen We very much appreciate you leaving this review for Kira. It means so much to her and all the team at Oakfield. Best wishes Emma Hawkins Lettings Director
5/5
GoogleRating only, no written review.
Thank you for this 5 star review! Kind regards, Emma Hawkins Lettings Director
5/5
GoogleTia and the team made my move smooth and stress free, thank you so much.
Hi Jim, Thank you so much fo taking the time to leave this 5 star review for Tia and the team in Hastings. I am thrilled the service they provided was so good. Enjoy your new home! Kind regards, Emma Hawkins Lettings Director
5/5
GoogleGreat service from Oakfield on the sale of our property, we thoroughly recommend them.
5/5
GoogleI am grateful for Tia and Jenny's tireless assistance in helping me solve many issues, ultimately finding a suitable apartment.
Hi Alex, Thank you for taking the time to leave this excellent review for Tia & Jenny. They love nothing more than finding the perfect new home for our Clients. Best wishes, Emma Hawkins Lettings Director
5/5
GoogleTia and Toby were really helpful today during the viewing. They are knowledgeable and have a pleasant and welcoming demeanour. Thanks guys.
Hi Tolulope, Tia & Toby and the whole team at Oakfield hugely appreciate you taking the time to leave this wonderful review. Kind regards, Emma Hawkins Lettings Director
5/5
GoogleKim has been absolutely amazing during my time working with oakfield to get into my new flat, always going above and beyond, 100% will be using oakfield again, couldn’t have had a better experience all thanks to Kim!!
Hi Izzy, We hugely appreciate this wonderful review for Kim! We hope you will be very happy in your new home. Best wishes, Emma Hawkins Lettings Director
1/5
GoogleWe had a property inspection conducted by Jenni Lewis. We have no issues with our landlady, and she is happy with how we take care of the house. However, the agent took an unreasonable number of pictures, including a few with my mom in them, which were then included in the report. This is a complete breach of privacy, as my mom didn’t realize Jenni was taking pictures of her. The agent moved through the house like a typhoon. I contacted the agency, and they removed the pictures and apologized, but the damage has already been done. I have no idea where or for how long they will store those personal photos. More importantly, my mom, who is 65, had to take blood pressure medication after this inspection, which was conducted with no respect for personal privacy.
Hi Ignat I am so disappointed to receive your review this morning, as discussed, Oakfield take their responsibilities as a managing agent very seriously, both to tenants to ensure their homes are safe and free from hazards. And our obligations to landlords to ensure their properties are well looked after. I am truly sorry that you feel this way, as discussed, prior to the appointment you were notified that photos would be taken during the property inspection, we do not deem the number of photos taken to be excessive to uphold our obligations to both landlords and tenants by ensuring a thorough property inspection takes place, as you mentioned, I have removed the 2 photos of your Mom from the report and can assure you these photos are not stored anywhere. Please feel free to contact me directly to discuss on 01424 834298. Kind regards Chloe Taylor Property Management Director
5/5
GoogleTia was very helpful throughout our letting process,always kept us informed and made our move easy and less stressful.we were even given welcome gifts! When we collected the property keys,will definitely recomend people to Tia and the team!
Good morning, Tia really is the best letting agent she thrives on providing an excellent service to her Clients and finding them the perfect new home. Best wishes, Emma Hawkins Lettings Director
5/5
GoogleI had an amazing experience with the ladies from Oakfield, I was desperate for a flat as I didn't have much time, it was sorted in two days! Incredible! Lucy and Tia understood my situation quickly and they helped me like I was their family. Thank you so much for your great support and the lovely flat you found for me!
Good morning Diana, I am so pleased to hear you were so well supported during your recent property search, we will always endevour to get our Clients moved ASAP! We hope you will be very happy in your new home. Best wishes, Emma Hawkins Lettings Director
5/5
GoogleI was very happy letting with Jenny and the team at Oakfield. They were all very professional and efficient, which gave me a speedy yet stress-free experience. I particularly liked the quality of the listing and the comprehensive unbiased detail within the inventory report. I would gladly go through Oakfield again.
Hello Daryl Thank you for taking the time to leave this 5 star review. I’m thrilled you were so happy with the service provided by Jenny and the team in Hastings. Best wishes Emma Hawkins Lettings Director
5/5
GoogleWe would like to thank Jo for all her help and support with our move. She was courteous and professional nothing was too much trouble. We are aware she worked tirelessly to help us during such a difficult time. Thank you
Hi Helen, I am thrilled Jo assisted you so well during your move. We wish you well in your new home. Best wishes, Kerry Newstead Sales Director
5/5
GoogleSidney was so helpful and professional, I’m a first time buyer and he went out of his way to help, would highly recommend him and Oakfields. Thank you again 😊 …
Hi Charlotte, Thank you for taking the time to leave this wonderful for Sidney it means the world to him when people take the time to leave such lovely comments. Best wishes, Kerry Newstead Sales Director
5/5
GoogleSidney has been nothing but helpful and patient throughout the process of our first ever property. Thank you so so much for everything you have done and are continuing to do for us 🤗 …
Hi Sylvia, Buying your first property is such an exciting time and I am delighted that Sidney made it such a positive experience for you. We hope you will be very happy in your new home. Best regards, Kerry Newstead Sales Director
5/5
GoogleThank you, Sidney, for your patience and time in answering my questions and allowing me ample time to view the flat, as well as arriving early. I'm so pleased that you were able to negotiate a good offer. Thanks also for friendly conversation and respecting the owner's property. I would recommend Oakfield.
Good morning Sandra, I am thrilled you had such a wonderful experience with Sidney we are very pleased you were so happy with the service he provided. Best wishes, Kerry Newstead Sales Director
5/5
GoogleGreat team really friendly, Tia was amazing helped me move quickly and was really helpful every step of the way
Hi Ben, Thank you for taking the time to leave this wonderful 5 star review! Best wishes, Emma Hawkins Lettings Director
5/5
GoogleI am so satisfied with the service delivered. The warm reception and salutation is top notch. Caitlin is such an amazing soul. Thank you so much for such a wonderful experience I had with you these few weeks.
Thank you for this lovely review Joseph! I very much agree Caitlin is an amazing soul, comments like this mean so much to her. Best wishes, Emma Hawkins Lettings Director
5/5
GoogleI went through the renting process with the help of Tia at Oakfield who has been very helpful, clear, and quick. She has made the entire process smooth and without any hassles or issues
Hi Fuad, I am so pleased we made the process such a smooth and hassle free one for you. Tia really is the best letting agent and works so hard to ensure that her Clients have such a positive experience with Oakfield. Best wishes, Emma Hawkins Lettings Director
5/5
GoogleIt's not always a pleasant experience searching for rental properties and dealing with agents, so it was a refreshing experience liaising with Oakfield and Tia (and earlier Kim). They were warm, professional and attentive. While I am in the early days of my tenancy, I commend Oakfield on their kind approach and highly efficient staff who did everything speedily.
Good morning Luke, We hugely appreciate you leaving this 5 star review and hope you will be very happy in your new home. Best wishes, Emma Hawkins Lettings Director
5/5
GoogleI’ve had the pleasure of dealing with Kim, Tia, Jenny and Ciara throughout my process and each and every one of them have been patient, informative and reassuring. They actively sent me available properties when they cropped up and from the first interaction I had with them I was confident they could assist. It’s now evident why I see Oakfield’s signs dotted around the Hastings area and I’m excited to build a life down in Hastings whilst renting a property via them. Thank-you again, Billy.
Hi Billy, We hope you will be very happy living in Hastings! This review means so much to all the team in Hastings, thank you for taking the time to leave it. Best wishes, Emma Hawkins Lettings Director
5/5
GoogleI am so impressed by the professionalism and dedication to me as a potential buyer. Nothing is too much for the team and I would like to thank Sam in particular, for his continuing support in my search for a new home.
Hello, Sam is wonderful and loves nothing more than helping his Clients find the perfect new home. I hope you find what you’re looking for soon. Best wishes Kerry Newstead Sales Director
5/5
GoogleFrom my experience, while trying to get a flat, Oakfield took it upon themselves to make sure I got a suitable flat (considering all the factors that are important to me and my family). They communicated at every junction so I and my family knew what stage we were at throughout the process.
Hi Azeez Thank you for this great review I’m thrilled the team assisted you so well. Best wishes Emma Hawkins Lettings Director
5/5
GoogleThank you to Tia! We're so pleased with our new home. The process of finding the place, getting all the paperwork done, and moving in was handled quickly and seamlessly. Receiving a welcoming card was also a really nice touch.
Hello We’re so thankful you’ve taken the time to leave this review for Tia. She’s wonderful and hugely appreciates any reviews she receives. I do hope you’ll be very happy in your home. Many thanks Emma Hawkins Lettings Director
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hastings has the most, with 595 reviews rated 4.8 out of 5, followed by Bexhill On Sea with 559.
The three Oakfield offices, by town:
Yes. In The Trusted Agent 2026 awards, Eastbourne won Platinum, Hastings won Platinum and Bexhill On Sea won Gold.
