Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleTop class from start to completion. Having used them previously, we did not hesitate in using Musker McIntyre's services a second time. Efficient, reliable, consistent.
Matt · 13 April 2022 · Musker McIntyre Estate Agents & Financial Services Loddon Office
Agent replied
Thank you for your review Matt, we really appreciate it. All the best.
★★★★★ 5/5
GoogleDespite the rather emotional trauma of selling my house of many years,Musker McIntyre managed to make me feel thoroughly looked after & a valued client. Thank you Musker McIntyre for a successful outcome.
Imshi · 13 April 2022 · Musker McIntyre Estate Agents & Financial Services Loddon Office
Agent replied
Thank you Imshi, it was a pleasure dealing with you. All the best for the future.
★★★★★ 5/5
GoogleVery professional and efficient
Nancy · 13 April 2022 · Musker McIntyre Estate Agents & Financial Services Loddon Office
Agent replied
Thank you - pleased that we helped and you were happy with our service.
★★★★★ 5/5
GoogleFriendly, helpful, excellent service. Reactive to queries and questions. You could rely on Kevin to respond promptly and efficiently.
Susan · 13 April 2022 · Musker McIntyre Estate Agents & Financial Services Loddon Office
Agent replied
Thank you so much for your kind words Susan, all the best.
★★★★★ 5/5
GoogleVery happy with to have been dealing with Kevin at Musker McIntyre who was friendly and professional all the way.
Steve · 13 April 2022 · Musker McIntyre Estate Agents & Financial Services Loddon Office
Agent replied
Thank you Steve, great dealing with you. All the best.
★★★★★ 5/5
GoogleExcellent local knowledge, with clear communication and a professional attitude. They were the estate agents when we moved to the area in 2013 and we decided to use them again when we moved because of their understanding of the local market.
Sarah · 13 April 2022 · Musker McIntyre Estate Agents & Financial Services Loddon Office
Agent replied
Thank you Sarah, pleasure dealing with you.
★★★★★ 5/5
GoogleIt was an absolute pleasure to deal with Kevin Bowie at Musker McIntyre who went above and beyond to provided me with first class service while purchasing my property. Highly recommend ⭐️⭐️⭐️⭐️⭐️
M · 13 April 2022 · Musker McIntyre Estate Agents & Financial Services Loddon Office
Agent replied
Thank you very much for your feedback, we really appreciate it.
★★★★★ 5/5
GoogleBuying during pandemic was never going to be easy but Kevin and Joanna made this as painless as possible. Kevin was always on hand to smooth the process and answer our many questions. We would not hesitate to recommend them.
Martin · 13 April 2022 · Musker McIntyre Estate Agents & Financial Services Loddon Office
Agent replied
Thank you for your feedback Martin, it's always appreciated. All the best.
★★★★★ 5/5
GoogleI have made use of the services of Musker MacIntyre for years, and always found them to be first rate and reliable. This is rooted in the quality of the staff who are proud of their reputation as the best estate agent in south Norfolk and north Suffolk.
John · 31 March 2022 · Musker McIntyre Estate Agents & Financial Services Loddon Office
Agent replied
Thanks John, pleasure as always. All the best.
★★★★★ 5/5
GoogleWe have bought a house through Musker McIntyre. The process was not as straight forward as we first anticipated mainly due to Covid and Brexit Issues as well as our house sale falling through after about 6 weeks!However Anna-Marie at this estate agents went above and beyond the call of duty keeping us updated and well informed throughout the process as luckily for us our sellers also had a delay. We found her to be helpful, professional and she communicated really well with the rest of the chain. If we ever come to sell our property we would have no hesitation in asking Anna-Marie to market our house due to the excellent service we received as buyers. In addition to the this we viewed about 25 houses in total and found Anna-Marie spent time telling us a little about the area and providing us with factful information as opposed to feeling rushed at other house viewings. We felt she was very genuine throughout the process. We really appreciated the effort she put into keeping us updated throughout the process and we have now settled into our new home very well.PositiveResponsiveness, Quality, Professionalism
Mary · 31 March 2022 · Musker McIntyre Estate Agents & Financial Services Beccles Office
Agent replied · 20 June 2024
Thank you Mary, it was a pleasure dealing with you.
★★★★★ 5/5
GoogleHelen was a brilliant estate agent and was a pleasure to meet and co operate with. She always went above and beyond and also was very responsive to me needs throughout the tenancy in a very professional manner. Thank you Helen. Helen is also a massive credit to the business and I will be spreading the word about Helen and Musker macintyre as a superb and outstanding business.
Gavin · 20 March 2022 · Musker McIntyre Estate Agents & Financial Services Diss Office
Agent replied
Thank you for your great feedback and lovely comments about Helen. She is a trusted and treasured member of our team and very experienced in the industry. We wish you all the best and please do let us know if we can be of any help in the future. Joanna & Simon McIntyre
★★★★★ 1/5
GoogleIn disbelief over how we've been treated by the diss branch! Upon handing the keys back we were told that the house was better than when we moved in and im not surprised at this, as I spent days fixing fences that had fallen down, replanting the flower beds at my own cost and doing multiple trips to the dump to take away rubbish that was left by previous tenant. I was then emailed a week after new tenants had moved in and told they were holding some of the deposit please avoid at all cost as these are not honest people.
A point to add to your response is that I have the phone conversation recorded and am more than willing to make this public, along with all the photos I have of the house before and after we moved out. I can assure you this phone conversation will hurt your reputation more than it will mine, as you tripped over yourself several times which made it clear you were being dishonest
Shane · 20 March 2022 · Musker McIntyre Estate Agents & Financial Services Diss Office
Agent replied
We have noted your comments. However, the final oven clean has been discussed at length in a professional manner and you have been advised to invite the DPS to adjudicate.
As a Company, we do not tolerate aggressive behaviour towards any member of our staff.
★★★★★ 1/5
GoogleEnquired on rightmove regarding a property to rent,after 2 days no response!!! Phoned and spoke with a lady who took my details & could see my rightmove request, no apologies.
2 days later nothing! So phone again spoke with another lady from head office who at least was apologetic, took my details again!!!! Well still awaiting any response at all???
Thought this company was well thought of??? Misguided! Do not use at any cost
Ade Hall
Adrian · 20 March 2022 · Musker McIntyre Estate Agents & Financial Services Diss Office
Agent replied
Good evening - I have read through your comments and am very sorry that you have not had a good experience with our team. I do know that there is an extraordinary amount of enquiries coming through on the Lettings at the moment and they are doing their best to respond as quickly as they can. I have emailed those involved to find out what has caused the delay and would be happy to get our Lettings Manager to contact you to discuss. I am very sorry and I am sure there is a good reason for the delay.
★★★★★ 5/5
GoogleMM were very helpful, professional and kept me in the loop at every stage of the sale of my property. I was a long process (not related to MM at all) but they we proactive and worked hard to make sure it all went through smoothly and definitely made the whole thing less stressful for me!
Pure · 13 March 2022 · Musker McIntyre Estate Agents & Financial Services Loddon Office
Agent replied
Thank you for using Musker McIntyre and for your feedback. All the best for the future.
★★★★★ 1/5
GoogleTerrible customer service and communication
Andrew · 31 May 2021 · Musker McIntyre Estate Agents & Financial Services Halesworth Office
Agent replied
Good morning - I would be interested to know in what capacity you have been in touch with one of our offices and then hopefully I will be able to address any issues you may have - it is extremely unusual for us to have negative reviews so naturally I am concerned to hear that you have been unhappy with the service you received. Was this a sales or lettings enquiry - Many thanks Joanna McIntyre - my email is: joanna@muskermcintyre.co.uk
★★★★★ 5/5
GoogleRating only, no written review.
Sandra · 19 April 2021 · Musker McIntyre Estate Agents & Financial Services Harleston Offices
Agent replied
Thank you for your feedback Sandra, it is much appreciated.
★★★★★ 5/5
GoogleRating only, no written review.
Tina · 31 March 2021 · Musker McIntyre Estate Agents & Financial Services Diss Office
Agent replied
Thank you for leaving feedback Tina, it's very much appreciated.
★★★★★ 1/5
GoogleTurn up in jeans and bdywarmer no paperwork before covid had another valuation on spot during covid done heaps of work on property and this fella couldn't give on spot valuation asked for possible valuation and 25 grand lower than before will never waste my time calling these again very poor
Andy · 20 March 2021 · Musker McIntyre Estate Agents & Financial Services Harleston Offices
Agent replied
Dear Mr Halles, thank you for inviting me around to view your property, as I mentioned to you I like to view a property and then do further research and get back to my clients and advise them of a realistic price for their property as opposed to plucking a figure out of the sky, I'm sorry that the figure I mentioned to you "on the spot" was not what you wanted to hear. Just for the record, they are blue chinos and a gilet.
★★★★★ 5/5
GoogleHighly recommended.
I · 1 July 2020 · Musker McIntyre Estate Agents & Financial Services Beccles Office
Agent replied
Thank for your kind words Mr Keers.
★★★★★ 4/5
GoogleRating only, no written review.
Tony · 31 May 2020 · Musker McIntyre Estate Agents & Financial Services Halesworth Office
Agent replied
Thank you for your feedback and rating Mr Day, it's very much appreciated.
★★★★★ 5/5
GoogleRating only, no written review.
Bruce · 31 May 2020 · Musker McIntyre Estate Agents & Financial Services Halesworth Office
Agent replied
Thank you for your feedback Mr Bloomfield.
★★★★★ 5/5
GoogleFrom beginning to end we received an excellent, friendly service from Deborah at Musker McIntyre
Peggy · 31 May 2020 · Musker McIntyre Estate Agents & Financial Services Halesworth Office
Agent replied
Thank you for your feedback Mrs Bray, it was a pleasure dealing with you.
★★★★★ 5/5
GoogleKevin in the Loddon branch did an excellent job for us, from finding us our perfect home and then completing the purchase which at times was complicated. We are very grateful and we highly recommend Musker McIntyre.
Nick · 13 April 2020 · Musker McIntyre Estate Agents & Financial Services Loddon Office
Agent replied
Many thanks for your kind review. We are so glad you have settled into your new home. Kevin, Katy & Neil
★★★★★ 5/5
GoogleVery professional service from the Loddon office over a long, drawn-out and occasionally challenging chain. Kevin in particular did a very good job helping us get it all over the line. Would use again.
Richard · 13 April 2020 · Musker McIntyre Estate Agents & Financial Services Loddon Office
Agent replied
Thank you very much for your review. Kevin, Neil & Katy.
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