Trusted Agent profile · Diss, Norfolk
Verified
★★★★★
12 reviews across 1 platform
46/47 Mere Street, Diss, Norfolk, IP22 4AG
Part of Musker McIntyre Estate Agents & Financial Services, see every office.
Musker McIntyre Estate Agents & Financial Services's office in Diss, Norfolk, at 46/47 Mere Street, is rated 3.7 out of 5 across 12 reviews on 1 platform, including 12 Google reviews rated 3.7.
Musker McIntyre is firmly established as one of the area’s leading independent multi-faceted property firms with nine offices throughout Norfolk and Suffolk. We have a wealth of experience and knowledge in marketing a wide variety of properties throughout Norfolk and Suffolk and provide a professional and highly personal service with a proven track record as experts dealing in Sales, Lettings and Management of all types of property. Find us on Twitter @MuskerMcIntyre and Facebook www.facebook.com/muskermcintyre
Every review we hold for the Diss office, from every platform, shown as written. First names only.
5/5
GoogleHelen has been a godsend. It’s very challenging to find a dog friendly place these days but she went above and beyond to convince the landlord to accept a pet. And made the rest of the process so smooth and easy. Thank you Helen !
Thank you David for your lovely review. Helen is certainly an asset to Musker McIntyre and a valued member of our team. We wish you (& your dog) all the very best. Many thanks Joanna McIntyre and all The Muskerteers
5/5
GoogleHelen has been a wonderfully helpful agent, as first time renters my boyfriend and I didn’t know what to expect in the process. But Helen has been really supportive in explaining the next steps and always answer in our phone calls. Thank you so much !
Annie - thank you for your feedback & kind words - very happy to help you and please let us know if we can be of any further help. Best wishes from the Muskerteers
5/5
GoogleHelen was a brilliant estate agent and was a pleasure to meet and co operate with. She always went above and beyond and also was very responsive to me needs throughout the tenancy in a very professional manner. Thank you Helen. Helen is also a massive credit to the business and I will be spreading the word about Helen and Musker macintyre as a superb and outstanding business.
Thank you for your great feedback and lovely comments about Helen. She is a trusted and treasured member of our team and very experienced in the industry. We wish you all the best and please do let us know if we can be of any help in the future. Joanna & Simon McIntyre
1/5
GoogleWas a disappointing experience . Had to pester them re a flat they listed for sale in Harlston I was keen on buying as a investment . Claimed they phoned me back but no voice-mail?? Eventually got hold of someone . SO WHAT IS IT YOU WANT. why does one enquire on a property for sale???? OK when would you like to view Today or tomorrow O we have no key well revert OK we can't get a key but what about when we do ie maybe some time next week. Very poor service . Why list the property in the first place Waste of one's time
Dear Barry, we are sorry to hear you are unhappy with our service, however we did try and contact you several times including a follow up email to offer you available times to view. If you wish to discuss the matter further, I am more than happy to speak to you direct. Many thanks
1/5
GoogleIn disbelief over how we've been treated by the diss branch! Upon handing the keys back we were told that the house was better than when we moved in and im not surprised at this, as I spent days fixing fences that had fallen down, replanting the flower beds at my own cost and doing multiple trips to the dump to take away rubbish that was left by previous tenant. I was then emailed a week after new tenants had moved in and told they were holding some of the deposit please avoid at all cost as these are not honest people. A point to add to your response is that I have the phone conversation recorded and am more than willing to make this public, along with all the photos I have of the house before and after we moved out. I can assure you this phone conversation will hurt your reputation more than it will mine, as you tripped over yourself several times which made it clear you were being dishonest
We have noted your comments. However, the final oven clean has been discussed at length in a professional manner and you have been advised to invite the DPS to adjudicate. As a Company, we do not tolerate aggressive behaviour towards any member of our staff.
1/5
GoogleEnquired on rightmove regarding a property to rent,after 2 days no response!!! Phoned and spoke with a lady who took my details & could see my rightmove request, no apologies. 2 days later nothing! So phone again spoke with another lady from head office who at least was apologetic, took my details again!!!! Well still awaiting any response at all??? Thought this company was well thought of??? Misguided! Do not use at any cost Ade Hall
Good evening - I have read through your comments and am very sorry that you have not had a good experience with our team. I do know that there is an extraordinary amount of enquiries coming through on the Lettings at the moment and they are doing their best to respond as quickly as they can. I have emailed those involved to find out what has caused the delay and would be happy to get our Lettings Manager to contact you to discuss. I am very sorry and I am sure there is a good reason for the delay.
5/5
GoogleVery good. Friendly, courteous, helpful and professional agents.
Thank you Maureen for your review, apologies for the delay in responding. Glad we were able to help you. Many thanks Joanna McIntyre and all The Muskerteers
1/5
GoogleCurrently advertising a terraced house in Diss for rent at £1600 per month. Is this based on pure greed or just unprofessional advice?
5/5
GoogleWe have brilliant experience with Hellen agent
5/5
GoogleRating only, no written review.
Thank you for leaving feedback Tina, it's very much appreciated.
5/5
GoogleRating only, no written review.
Thank you for your feedback Mr Walsh.
5/5
GoogleRating only, no written review.
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