Move Revolution estate agents in South Nutfield and Purley

★★★★★ 5/5

Google

Louise found us our home and helped everything move along very fast. Great attention to detail and communication. Move Revolution are very good at what they do!

Emily · 18 March 2021 · Move Revolution Estate Agents

★★★★★ 1/5

Google

Rating only, no written review.

Richard · 18 March 2021 · Move Revolution Estate Agents

★★★★★ 5/5

Google

Absolutely brilliant team at Move Revolution Croydon/Purley. Dan, Ryan and Sue were awesome. Very professional with a modern and fresh approach to selling. Dan made the process far less stressful than other estate agents. Sale and purchase all went through smoothly at the end. Extremely happy. Will recommend and use again. 😀 …

Jason · 18 March 2021 · Move Revolution Purley, Croydon

★★★★★ 5/5

Google

My partner and I just bought our first home. We felt well taken care of throughout the entire process. Despite some hiccups in the chain, Abigail did a great job pushing everything through and keeping us in the loop. Great service!

Michael · 18 March 2021 · Move Revolution Purley, Croydon

★★★★★ 5/5

Google

We bought our new home with Abigail from Move Revolution. We cannot recommend and thank her enough for all her help and super friendly manner thoughout the process. She and the team were incredibly responsive and communicated with us about everything. Abigail couldnt have done anymore to help us get our dream home!

Clare · 18 March 2021 · Move Revolution Purley, Croydon

★★★★★ 5/5

Google

Rating only, no written review.

Elena · 18 March 2021 · Move Revolution Purley, Croydon

★★★★★ 5/5

Google

Fast, friendly and very helpful Estate Agent so can't really ask for anything more. There has obviously been a lot of challenges over the last few months with Corona virus, but have been very helpful throughout.

Andy · 18 March 2021 · Move Revolution Purley, Croydon

★★★★★ 5/5

Google

Fantastic estate agent, friendly and reliable. They know the areas they operate in well and are always looking for the best interests for both the buyer and seller. I would recommend this estate agent for both buying and selling through. Paul is fantastic and made our experience as stress free as possible.

Emma · 18 March 2021 · Move Revolution Purley, Croydon

★★★★★ 5/5

Google

I don't usually take the time to write reviews but Abigail from Move Revolution took excellent care of us from start to finish. She went above and beyond to support and reassure us and her prompt responses kept us updated every step of the way. I would definitely recommend.

Ashley · 18 March 2021 · Move Revolution Purley, Croydon

★★★★★ 5/5

Google

A great team and a fantastic service from start to finish. Dan was superb and made our stressful experience far less stressful. We highly recommend.

Robert · 18 March 2021 · Move Revolution Purley, Croydon

★★★★★ 5/5

Google

having been recommended because of the quality of their marketing, the service also did not disappoint. The photography was of the highest standard and through the exchange/completion process Dan was a pleasure to deal with

Adam · 18 March 2021 · Move Revolution Purley, Croydon

★★★★★ 5/5

Google

Great service from Ryan Milson when buying our first flat. He was always very helpful and easy to get hold of which helped make the process as smooth as it could be. I would highly recommend

Grant · 18 March 2021 · Move Revolution Purley, Croydon

★★★★★ 5/5

Google

Great estate agents. Recently brought my first house via Move Revolution and was kept up to date all the way through. They were quick to respond to any queries and always helpful and polite. When needed will happily use again.

Amanda · 18 March 2021 · Move Revolution Purley, Croydon

★★★★★ 5/5

Google

We bought our family home with move revolution and couldn't be happier with the service. The whole team are super friendly and professional, they were great at pushing our move along, very efficient, would highly recommend and would definitely use them again.

Melanie · 18 March 2021 · Move Revolution Purley, Croydon

★★★★★ 1/5

Google

Sales team cannot be trusted. Their dishonesty and unscrupulously behaviour influence my decision to withdraw from a sale. I tried to buy a property they had listed. My offer was accepted, however at the 11th hour, prior to exchange of contracts, my solicitor noticed that the Seller had deceived me with respect to property access and land ownership (a significant deception). It soon became clear that the estate agent (REDHILL BRANCH) was colluding with the seller to distort the truth and was intentionally miss-selling the property, (an offence under the Estate Agents Act). Even when overwhelming legal evidence was presented to the agent (Adam G) , they persisted with their distortion of the truth. The dishonestly of the seller and persistent lying from the agent made me reconsider my offer, and I WITHDREW from the sale. I would not recommend them to sell my home, as they exaggerate and lie about the houses they have sold. In my experience, they clearly did not advise their client on the perils of lying about their property, therefore did the seller a disservice. An honest valuation is key when selling. Their attitude cost the seller time, which if the agent was professional and honest, the home would have been sold at the right price in an acceptable time frame. I found that throughout the buying process, their agent persistently lied and mislead me and even made bogus claims of other properties he (Adam G) had sold in the local area (a quick search on RightMove unravelled that deceit). All agents have to be watched carefully, but this is my first experience of dealing with an agent, where lying seamed instinctive and where they actually believe their own lies. The lying only stopped when I insisted all further communication was done in writing. I eventually withdrew from the sale, and property went on to be sold many avoidable months later, below ask.

Sam · 18 March 2021 · Move Revolution Estate Agents

★★★★★ 5/5

Google

This is the first time I have had a positive experience with an estate agent. I first contacted Dan 8/9 months before deciding to commit to them putting my property on the market. Dan kept his word and checked in with me throughout that time but was not pushy nor salesy. Great communication and service from the start right through to completion. Dan put me in touch with their conveyancing team who were also fantastic.

Melissa · 16 March 2021 · Move Revolution Purley, Croydon

★★★★★ 5/5

Google

Dan and the team provided a great experience in selling our home. This was a new thing for us and they were always available to answer any queries we had. Nothing was too much for them. Would certainly recommend them to anyone looking to sell their home and want a whole team that is ready to guide them through every step of the way. Quick, reliable and efficient. Thanks!

Nadeem · 16 March 2021 · Move Revolution Purley, Croydon

★★★★★ 1/5

Facebook

I would warn landlords against using this company for your property. The Lettings team were paid a full service management fee to manage my property and full rent guarantee payment premiums were paid. The tenants have left the property with nearly £1000 rent owing and about £2-3,000 of repairs to get the property back in the state it was when I handed it over. The company did not add in additional clauses that were requested, put tenants into the property without telling me, signed on my behalf without me even seeing a tenancy agreement, haven’t kept invoices for repairs, didn’t send documentation for months and I had to chase for a significant period of time to receive any rent. They overlooked outstanding gas safety certificates for two months without realising (and only after my solicitor asked for records!), only did one inspection a month before the end of the tenancy and noted the condition as good. They couldn’t account for keys at the end of the tenancy and so locks had to be changed, and now they seem incompetent to transfer the deposit scheme and insurance into my name because I have lost all trust that they will do an adequate job of claiming the money owed. Towards the end of the tenancy there was a water leak which they didn’t support with because it was end of tenancy and the contract had ended- despite them also selling the house! In 12 months I have dealt with 7 employees in the letting team whom are all as incompetent as each other. Their opening hours are longer than other agencies in order to provide a high quality service but yet it takes on average more than 48 hours for anyone to respond and never are the responses meaningful. I have asked for updates and confirmation of process and never had any details or support. I’ve emailed directors expressing my disappointment and never had a response. Only now I have lodged a formal complaint did I get a response from the owner. Even then the owner shirked the complaint off, said he didn’t deal with complaints and passed me to someone else whom I’m still to hear from. The tenants left the property 2.5 weeks ago and I still can’t access the deposit scheme and the insurers won’t deal with me. I’m now over £3k out of pocket because of this company. If you want a company that really don’t care about your property, leave you with high costs of disrepair, and outstanding rent, and whom are happy to take your money whilst providing zero service then this is the letting agent for you! This is how my property was handed back to me.

Emma · 14 March 2021 · Move Revolution Estate Agents

★★★★★ 5/5

Google

Met kat at a viewing the other day in edenbridge made me feel at ease even in these testing times etc such a enjoyable viewing

Clare · 11 March 2021 · Move Revolution Estate Agents

★★★★★ 1/5

Facebook

I would warn landlords against using this company for your property. The Lettings team were paid a full service management fee to manage my property and full rent guarantee payment premiums were paid. The tenants have left the property with nearly £1000 rent owing and about £2-3,000 of repairs to get the property back in the state it was when I handed it over. The company did not add in additional clauses that were requested, put tenants into the property without telling me, signed on my behalf without me even seeing a tenancy agreement, haven’t kept invoices for repairs, didn’t send documentation for months and I had to chase for a significant period of time to receive any rent. They overlooked outstanding gas safety certificates for two months without realising (and only after my solicitor asked for records!), only did one inspection a month before the end of the tenancy and noted the condition as good. They couldn’t account for keys at the end of the tenancy and so locks had to be changed, and now they seem incompetent to transfer the deposit scheme and insurance into my name because I have lost all trust that they will do an adequate job of claiming the money owed. Towards the end of the tenancy there was a water leak which they didn’t support with because it was end of tenancy and the contract had ended- despite them also selling the house! In 12 months I have dealt with 7 employees in the letting team whom are all as incompetent as each other. Their opening hours are longer than other agencies in order to provide a high quality service but yet it takes on average more than 48 hours for anyone to respond and never are the responses meaningful. I have asked for updates and confirmation of process and never had any details or support. I’ve emailed directors expressing my disappointment and never had a response. Only now I have lodged a formal complaint did I get a response from the owner. Even then the owner shirked the complaint off, said he didn’t deal with complaints and passed me to someone else whom I’m still to hear from. The tenants left the property 2.5 weeks ago and I still can’t access the deposit scheme and the insurers won’t deal with me. I’m now over £3k out of pocket because of this company. If you want a company that really don’t care about your property, leave you with high costs of disrepair, and outstanding rent, and whom are happy to take your money whilst providing zero service then this is the letting agent for you! This is how my property was handed back to me.

Emma · 4 March 2021 · Move Revolution Purley, Croydon

★★★★★ 1/5

Google

I would warn landlords against using this company for your property. The Lettings team were paid a full service management fee to manage my property and full rent guarantee payment premiums were paid. The tenants have left the property with nearly £1000 rent owing and about £2-3,000 of repairs to get the property back in the state it was when I handed it over. The company did not add in additional clauses that were requested, put tenants into the property without telling me, signed on my behalf without me even seeing a tenancy agreement, haven’t kept invoices for repairs, didn’t send documentation for months and I had to chase for a significant period of time to receive any rent. They overlooked outstanding gas safety certificates for two months without realising (and only after my solicitor asked for records!), only did one inspection a month before the end of the tenancy and noted the condition as good. They couldn’t account for keys at the end of the tenancy and so locks had to be changed, and now they seem incompetent to transfer the deposit scheme and insurance into my name because I have lost all trust that they will do an adequate job of claiming the money owed. Towards the end of the tenancy there was a water leak which they didn’t support with because it was end of tenancy and the contract had ended- despite them also selling the house! In 12 months I have dealt with 7 employees in the letting team whom are all as incompetent as each other. Their opening hours are longer than other agencies in order to provide a high quality service but yet it takes on average more than 48 hours for anyone to respond and never are the responses meaningful. I have asked for updates and confirmation of process and never had any details or support. I’ve emailed directors expressing my disappointment and never had a response. Only now I have lodged a formal complaint did I get a response from the owner. Even then the owner shirked the complaint off, said he didn’t deal with complaints and passed me to someone else whom I’m still to hear from. The tenants left the property 2.5 weeks ago and I still can’t access the deposit scheme and the insurers won’t deal with me. I’m now over £3k out of pocket because of this company. If you want a company that really don’t care about your property, leave you with high costs of disrepair, and outstanding rent, and whom are happy to take your money whilst providing zero service then this is the letting agent for you! Here are a sample of pics of how my property was handed back to me. They remain unresponsive despite daily emails asking for support and information.

Emma · 4 March 2021 · Move Revolution Estate Agents

★★★★★ 5/5

Facebook

I have been with Move Revolution for 3 years now, handling complete management of my tenants. Always professional, courteous and reliable. I would highly recommend them.

Debbie · 26 February 2021 · Move Revolution Purley, Croydon

★★★★★ 1.2/5

The Trusted Agent

Left a bad taste

Really upset and disappointed by our experience buying through Move Revolution Crawley. It took two days for our offer to be passed to the seller at the beginning and we didn’t have any response or update for a week- we were chasing them and were about to offer on another property. Once the offer was accepted a sales progression person was assigned to us who contacted almost daily to ask when we would be exchanging- it felt quite aggressive and harassing, we asked on two occasions for the daily emails and calls to stop as there were delays due to Covid, lockdown and Christmas. This just felt unprofessional. We sent them the results from our survey highlighting lots of repairs to share with the seller- we then received an unedited emotional and rude email forwarded by the agent from the seller suggesting we find a new build property and threatening to put the property back on the market. This left a really bad taste and it took our solicitor a while to calm us down. This email never should have been seen by us especially with so many comparable properties on the market. This very nearly cost the agent and the seller this sale. Very stressful and disappointing experience, I wouldn’t recommend or use Move Revolution to buy or sell in future.

Hannah · 19 February 2021 · Move Revolution Purley, Croydon

★★★★★ 5/5

Google

I am so happy we came across Move Revolution and so lucky to have found our house through them. Buying a house is quite a stressful process especially when you have deal with unprofessional solicitors. But Move Revolution (Abigail and Bethan) have been there for us all the time. Always responsive, reassuring and helpful throughout the entire process. They always had an answer for our questions (and we had many), followed up with our solicitor, kept us up to date with the process and info from the developer. Thank you so much Abigail and Bethan!

Irina · 23 January 2021 · Move Revolution Purley, Croydon