Trusted Agent profile

Morgan and Davies estate agents in Lampeter and Aberaeron

3.8

★★★★★ Good

44 reviews across 2 offices and 3 platforms

Morgan and Davies has two offices, in Lampeter and Aberaeron. Together they have 44 reviews on three platforms, rated 3.8 out of 5 overall.

Google logo

3.7 / 5

38

Reviews on Google

All 2 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

5

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Our offices

Morgan and Davies's two offices, most reviewed first. Each has its own page.

Latest reviews from every Morgan and Davies office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

It’s been 3 months since we had the keys to our house and just getting around to this. just wanted to say a big thank you to Evan and everyone for there help in getting us our new home. For an honest and straight forward service you can trust would recommend Morgan and Davies every time Many thanks Mark Jenny Baxter

Mark · 9 April 2024 · Morgan and Davies Aberaeron

Agent replied · 11 November 2024

Good evening both. Many thanks for your kind words & review. It’s much appreciated, we try and be as fair & honest as we can with everyone to make the process easier. We’ll pass your comments onto Ifan asap. We hope you’re enjoying your new home. All the best Morgan & Davies

5/5

Google

Rating only, no written review.

Steffan · 9 April 2024 · Morgan and Davies Aberaeron

Agent replied · 11 November 2024

Thank you Steffan I hope everyone is well Rhys

5/5

Google

Friendly and helpful

Conrad · 25 March 2024 · Morgan and Davies Lampeter

Agent replied · 20 June 2024

Many thanks for your kind review, much appreciated. We were glad to help

1/5

Google

I spent a couple of weeks trying to arrange a viewing for a property I was interested in. Due to factors such as distance, rail strikes and my own hectic schedule earlier in the month, this proved tricky. I called again on Friday 16th to try to arrange something for the following week, and all seemed to be in hand until I received a voicemail over the weekend asking what days I was available, as the woman I'd spoken to had apparently forgotten. I called again Tuesday 20th (first opportunity I had) to try yet again, but this time my call was answered by a different woman who was incredibly rude and unprofessional, speaking to me in a very aggressive and accusatory tone, and repeatedly talking over me mid-sentence. I ended up hanging up without having made any arrangements, and thoroughly appalled at her manner. Naturally, this has not helped matters, so I called again later the same day and asked to speak to somebody more senior to try to actually get somewhere. I was told that Mr Morgan (the director) was busy on another call, but would call me back as soon as he was available. It has now been ten days, and I have still heard nothing. I guess even the boss doesn't care about the staff's incompetence, unprofessionalism, and utter rudeness!

Samuel · 25 March 2024 · Morgan and Davies Lampeter

Agent replied · 20 June 2024

Dear Mr Hill Thanks for the message. Disappointing reading obviously, Could you please e-mail me asap rhys@morgananddavies.co.uk with your contact details and Llion ap Dylan will be in touch this evening to discuss your concerns and property requirements. Apologies again for your experience, I can assure you it’s not normally like this but we will get to the bottom of it & hope to arrange your viewings asap I look forward to hearing from you Rhys

1/5

Google

Terrible service over and over again. I made an offer on a property and it was ignored, not passed onto the seller. When I sent an email following up, that was ignored too. I arranged a viewing on a property and was ghosted mid-conversation by one of the agents. Then, when I asked for details regarding another property, I was told it was not their responsibility to provide information to potential buyers. HOW ARE THESE PEOPLE EVEN ESTATE AGENTS? I am shocked. What is worse is that they monopolise so many properties for sale in my area, essentially blocking them from being purchased as there is no way to view, ask questions, or even make an offer on them due to this terrible estate agency. Surely they ought to go out of business sometime soon. It is overdue! Make changes, or make way -- you are awful. EDIT: Proving their limited worth, Morgan and Davies have replied to suggest that I have not made offers and contacted them as I state. Unsurprisingly, they are the liars in this. I am happy to provide proof of email chains and phone call records to Google to prove my claims. I made two recent offers on a property, the first on 17th November and the second on 18th November. I chased my unanswered offer on 23rd November and was ignored. My husband and I also made an enquiry on a different property as recently as 6th December, to which our question was ignored. And finally, in regards to being ignored mid text conversation when arranging a viewing, it was actually YOU Rhys, who did the ignoring! The date for that -- since you cannot seem to remember! -- was 24th October. I wish you had been as snappy as you are now when I was speaking to you then. I get better service from leaving a bad review than making offers on property it seems! And so, I stand by my assertion: family business or not, if you are a bad business you need to go out of business and make way for an actual estate agent. Idiot.

Laura · 25 March 2024 · Morgan and Davies Lampeter

Agent replied · 20 June 2024

Good evening Thank you for your review which makes for disappointing reading and is somewhat puzzling. Our records show you contacted our office enquiring about a property on the 25th April 2023 at 7.15am and we responded at 8.20am the same morning confirming that the particular property you enquired about via Zoopla, (not actually made an offer on as you suggest in your review), was under offer and we would keep you informed should that sale not proceed. According to our records we haven't heard anything from you since. You previously made an offer on a house in 2019 but that didn’t proceed to completion. The member of staff dealing with you at the time has also left the company so isn’t a fair reflection of the staff. I’m keen do discuss your concerns further, as your record of events clearly don’t match the records on our system. Please feel free to call me in the Aberaeron office tomorrow morning 01545571600. Furthermore, the accusations you make of our family business are completely unfounded and derogatory with no substance. To wish someone goes out of business because you are not happy with a response received or frustrated with a process shows a complete lack of appreciation to someone wanting to give you honest advice and answers to queries. The tone & accusations made in your review leave us with no option but to report your review to Google as we are not comfortable with accusations of monopolising or restricting viewing which is again completely false, misleading and defamatory. If this was our approach to business then how would we have any sales? I look forward to your call in the morning. Rhys ap Dylan Director

5/5

Google

Very helpful and knowledgeable staff

Jean · 26 March 2023 · Morgan and Davies Lampeter

Agent replied · 20 June 2024

Good afternoon Many thanks for your kind review. We're happy we could assist you. All the best Morgan & Davies

4/5

Google

Just completed on a house purchase via this agent. Not quite as nice an experience as we expected. House description wasn't entirely accurate on a couple of things. Incorrect information given when we asked questions. No effort to gather in …

Dawn · 16 April 2022 · Morgan and Davies Lampeter

5/5

Google

Rating only, no written review.

Denise · 26 March 2022 · Morgan and Davies Lampeter

Agent replied · 20 June 2024

Many thanks for your kind review. We were pleased to be able to help! All the best for the future! … More

5/5

Google

Rating only, no written review.

Angharad · 26 March 2022 · Morgan and Davies Lampeter

Agent replied · 20 June 2024

good morning Thank you very much for the review!! … More

5/5

Google

Great estate agent, very helpful indeed.

David · 26 March 2022 · Morgan and Davies Lampeter

Agent replied · 20 June 2024

Good evening Many thanks for your kind review. We’re pleased we were able to help … More

5/5

Google

We dealt with Llion and he has always polite and professional and a total pleasure to deal with

Geoff · 16 April 2021 · Morgan and Davies Lampeter

Agent replied · 20 June 2024

Good evening Mr Roberts Many thanks for your review and kind words. Very much appreciated. We will pass … More

5/5

Google

I bought through this agency and as a result of the good service I received, I am now selling through them. They know their market well, offer good advice and are flexible and professional. I've bought and sold plenty of property over the years - one of the best agents I have used and so I recommend them to you.

Steven · 16 April 2021 · Morgan and Davies Lampeter

Agent replied · 20 June 2024

Many thanks for your kind review. We work hard to try and satisfy both sellers and buyers and it’s nice to hear positive reviews. We wish you all the best for the future. M&D

5/5

Google

We have recently purchased a property from Morgan & Davies Lampeter branch and had Llion dealing with us and liaising between us and the seller. It was a long and sometimes stressful journey however Llion kept us updated at all times. He …

London · 16 April 2021 · Morgan and Davies Lampeter

Agent replied · 20 June 2024

Good afternoon Many thanks for your kind review and words. … More

1/5

Google

Don't have a clue. Young lady informed me new builds don't have an EPC!

Kathy · 16 April 2020 · Morgan and Davies Lampeter

Agent replied · 20 June 2024

Dear Kathy Thank you for your comments. We are obviously disappointed with your rating. We … More

1/5

Google

Very unprofessional and staff are very rude and they do not update the property on their website to show sstc, they also over price vendors property prices. How can any estate agency value a property with in ten minutes.

Jonathan · 16 April 2020 · Morgan and Davies Lampeter

Agent replied · 20 June 2024

Good morning Jonathan We’re sorry to hear of your experience. We are obviously concerned with your … More

5/5

Google

Excellent service from all the Staff at Morgan & Davies, Thank you, I look forward to moving into my new home very soon

Rosie · 11 April 2017 · Morgan and Davies Aberaeron

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Morgan and Davies

Which Morgan and Davies office has the most reviews?

Lampeter has the most, with 31 reviews rated 3.7 out of 5, followed by Aberaeron with 19.

Where are the Morgan and Davies offices?

The two Morgan and Davies offices, by town:

  • Aberaeron: 4 Market Street, Aberaeron, SA46 0AS, SA46 0AS
  • Lampeter: 12 Harford Square, Lampeter, SA48 7DT

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