★★★★★ 5/5
GoogleAn outstanding service provided by Marks and Mann. We were taken care every step of the way, from start to finish. Every query that I raised was dealt with effectively. Simple, straightforward and honest with no estate jargon! Would definitely recommend to anyone deciding to sell
Jemma · 26 October 2019 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Hi Jemma. Thank you so much for leaving us such a great review. You have been a pleasure to deal with and we wish you all the very best in your new home. Please pop in and see us again to let us know how you are getting on! Best wishes, Monty and the team.
★★★★★ 5/5
GoogleWhat an incredible service I received from Marks and Mann - They sold my property in under 48 hours! I couldn't believe it. After the sale their in-house sales progressor, Gill kept me up to date with the progress of the sale and made sure everything was wrapped up smoothly. I couldn't recommend them enough if you're looking to sell your property!
Alex · 26 October 2019 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Hi Alex, Thank you so much for the fantastic review, We are so pleased to hear about how happy you are with the service you received from us! We hope your now settled in your new home. We would like to wish yourself and Zoe a Happy Christmas and a Happy new year. Best wishes Monty and the team.
★★★★★ 5/5
GoogleMarks and Mann dealt with the sale of the property that we bought, and were a tower of strength throughout. Monty and his team were always there with words of encouragement when things weren't going as expected, and offered good advice, that kept us going. When finally the sale was concluded they were as relieved as we were.If we ever contemplate moving again, they will be our go-to people. Excellent service.
Stephen · 26 October 2019 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Thank you so much for such a kind review Steve. As you well know sales aren’t always straight forward but I’m so glad we were able to get you over the line and into your new bungalow. Welcome to Suffolk and please feel free to pop into the office if you ever need anything. Best wishes, Monty and the team.
★★★★★ 3/5
GoogleThe website site isnt the greatest. As postcode and miles from where you want to live doesnt help at all
Teresa · 26 October 2019 · Marks & Mann Ltd Martlesham Heath
Agent replied · 24 October 2024
Good Afternoon Teresa. Thank you for taking the time to leave us a review. I would like to understand more about the problems you have experienced with our search feature on our website as its not something i have come across before and have just tested postcodes and it appears to be working correctly. Please feel free to contact myself on my email which is shanemarks@marksandmann.co.uk or alternatively please call 01473 396 077 which is the Martlesham office who will be more than happy to help you. Kind Regards Shane
★★★★★ 5/5
GoogleRating only, no written review.
Angela · 26 October 2018 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Thank you Angela
★★★★★ 5/5
GoogleGreat friendly service
Tom · 26 October 2018 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Hi Tom, thanks so much for the great review. We hope you and Holly are settling in well to your new home. Please pop in and see us anytime! Best Wishes, Monty and the team.
★★★★★ 5/5
Google**** very good, excellent service
Michael · 26 October 2018 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Thank you for the kind words Michael.
★★★★★ 4/5
GoogleGreat service from beginning to end would highly recommend and use again.
Brian · 26 October 2018 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Thank you for the kind words Mr Youngs. I will pass this on to the rest of the Stowmarket team. Kind Regards Shane
★★★★★ 5/5
GoogleMany thanks for all your help and assistance in a complicated sale. Special thanks to Gill who was always supportive and proactive.
Jim · 26 October 2018 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Thank you for the kind words Jim, I will be sure to pass this on to Gill. Kind Regards Shane Marks
★★★★★ 4/5
GoogleStaff are very friendly and we were kept informed throughout the whole process of buying our first home. Thank you very much!
James · 26 October 2018 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Hi James, thanks so much for the great review. We hope you settle in to your new home. Best wishes, Monty and the team.
★★★★★ 3/5
GoogleWe had a good service overall however, updates with regards to the move would often be late and we would have already received an update from our Solicitor.
Holly · 26 October 2018 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Hi Holly, thanks for taking the time to leave us a review. At Marks & Mann we pride ourselves on our outstanding customer service so I was disappointed to hear that you felt updates were late. We always treat our vendors and purchasers equally, and as a buyer we aim to give you a full update at least once a fortnight. I have checked back through the file and can see that our sales progressor did update you on a number of occasions, every time within 14 days of the previous update which is in line with our company policy. You had a very good relationship with your solicitor and were able to obtain updates directly from them on a much more regular basis, which is understandable given the fact you are paying them a considerable amount of money! Solicitors do not let us chase them more than once a fortnight or they stop giving us updates altogether so unless people are pro-actively chasing their solicitor, our updates are relevant and helpful. We relay information your solicitor has given us so if you have spoken to them already that week we wouldn’t be relaying anything that you didn’t already know. I hope this sheds a bit of light on why your updates may have seemed irrelevant! I’m glad you were pleased with your buying experience otherwise. Best wishes in your new home. Monty Beaton, Branch Manager.
★★★★★ 5/5
GoogleWe have just sold our house through Marks & Mann estate agents Stowmarket.
Gill and Monty have been so helpful and i would highly recommend them for the sale of your home.
Amy · 26 October 2018 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Thank you for the kind words Amy, I will pass this on to the team. Kind Regards Shane
★★★★★ 5/5
GoogleFirst time buyers, excellent communication with Marks and Mann who helped us buy our first home. Highly recommend to anyone
Patch · 26 October 2018 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Thanks so much for the great review! It was a pleasure to help you with your first time purchase and I’m glad it has been a positive experience. Best Wishes, Monty and the team.
★★★★★ 5/5
GoogleThe service was excellent throughout.
Friendly, polite & helpful staff.
Regular updates on the progress of our purchase with weekly emails and regular telephone calls to keep us updated.
Would highly recommend.
Mark · 26 October 2018 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Thank you for the kind words Mr Manser, I will pass this on to the Stowmarket team. Kind Regards Shane
★★★★★ 5/5
GoogleMarks and mann deserve maximum stars.
We cannot thank you enough for your help and support through out our move.
They made the move so far effortless.
Many thanks marks and mann
June · 26 October 2018 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Thank you for the kind words June, I will pass this on to the rest of the team. Kind Regards Shane
★★★★★ 5/5
GoogleBrilliant service provided by Marks & Mann.
Monty and Gill were very helpful throughout the process. Always communicating and keeping us well informed of progress.
Tim · 26 October 2018 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Thank you for the kind words Tim, I will pass your feedback on to the team. We hope you are enjoying your new home. Kind Regards Shane
★★★★★ 5/5
GoogleHad really good service from Marks and Mann from beginning to end of the sales process.
I was kept informed at all stages and everyone I spoke to or emailed was very polite and helpful.
I will use them again for sure.
Andy · 26 October 2018 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Hi Andy. We’re so pleased you were happy with the service you received from us. Thanks so much for your kind words. Best wishes, Monty and the Team
★★★★★ 5/5
GoogleI am superbly impressed with all departments of M&M. Not only did they sell our house but they also found us our dream home too. Their whole team were involved in this, which shows how great they communicate and work together. Monty had listened to the frustration of us finding a house we couldn't buy direct from the builder and instead of disregarding this vital information, he went on to secure another house built by the same builder with the same floor plan - a resale - which was better positioned, in a beautiful location and which ticked every box on our wish-list. It went straight onto Rightmove as Sold! So happy we bought this better house and not from the builder! We are delighted with our lovely home and pinch ourselves every day! Thanks to you all, Monty, Corina, Gill, Malcolm, Mark and Courtney - what an awesome team you all are :) Amanda Hilario, Debenham
Amanda · 26 October 2018 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Thank you Amanda for the kind words.
★★★★★ 5/5
GoogleHaving recently purchased a property through Marks and Mann in Stowmarket, I was very impressed by the friendliness and professionalism extended to me by all the team.
I love my new home!!... but if I choose to move, I will definitely want them on my side!
Charlie · 26 October 2018 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Hi Charlie, thank you so much for your kind words. We’re so pleased that you love your new home and we hope that you can turn it into the dream home that you have planned! Please pop back in and see us anytime. Best Wishes, Monty and the team.
★★★★★ 5/5
GoogleI have found Marks and Mann a very professional and friendly estate agents. I was constantly kept up date with the the progress of my house purchase and they were always available to help with any queries that I had. I am very happy with the service they provided and I'm delighted with my new property.
Many thanks
Ian Simmons
Ian · 26 October 2018 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Thank you for the lovely words Mr Simmons, We are glad to hear your enjoying your new home. Kind Regards Shane
★★★★★ 5/5
GoogleGreat service from all the team at Stowmarket from the initial meeting with Monty. Charmaine dealing with viewings and doing the negotiations to get a sale. Finally Gill keeping me updated with everything. My sale went smoothly. I would certainly recommend Marks and Mann. Once again thank you to the Stowmarket team.
Sandra · 26 October 2018 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Sandra thank you so much for the lovely review. It was a pleasure to meet you and get you moving with no hiccoughs! We hope you are happy in your new home. Wishing you all the best for the future, Monty and the team. P.S. The biscuits didn’t last a day, thanks so much!
★★★★★ 5/5
GoogleBrilliant service from Monty and all of the team. We started with Abbots in Stowmarket who were useless, and found that when we viewed other properties Mark and Mann were always on time and professional.
After enlisting their services for ourselves, our house was getting tons of viewings, and even in slower months (December) they stayed in contact with us giving advice.
Furthermore, after offers fell through and we nearly lost our onward purchase, Marks and Mann rallied around to secure us a new offer within a week, so that we could continue forwards. I literally wouldn't be sitting in my dream home writing this without the teams hard work, and am so grateful.
Not only are they great at securing viewings, but the are really pro-active too, Gillian from their sales team was fabulous at chasing up lazy solicitors with us and being on hand with guidance every step of the way.
Very impressed, have recommended to everyone.
Animemadness18 · 26 October 2018 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Tom & Nikki, thank you so much for such a lovely review. We are so pleased that you are happy with the service you received. You are a wonderful couple and we wish you the very best in your new home. Please pop back in and see us at any time! Best Wishes, Monty and the team.
★★★★★ 5/5
GoogleAll staff we dealt with at this office provided very friendly professional service. Even after one sale fell through due to mortgage problems, they pressed hard to obtain other buyers quickly. Took care of all viewings and provided constant feedback. Joe Parker is to be commended, staying in contact even on his day off. He surely is the best of the best. Thanks to all Marks and Mann staff for answering our calls and reducing our stress. We would use them again and will highly recommend this firm to others.
Dale · 26 October 2018 · Marks & Mann Ltd Martlesham Heath
Agent replied · 24 October 2024
Thank you for the kind Words Dale, I will pass them on to Joe and the team. Kind Regards Shane
★★★★★ 5/5
GoogleJoe, Maddy and Julie, the staff in Martlesham Heath office, are professional, efficient, reliable and enthusiastic. My situation was complex and they all showed empathy, understanding and support. They guided me through the processes of selling my home and purchasing a new property offering good sensible advice. They were honest and upfront, fair to all parties involved. I felt safe. The atmosphere in the office is one of optimism and cheerfulness. I felt I could phone or pop in anytime and they were always helpful........... No, I 'm not related to any of them! Sometimes Estate Agents get "bad press" but I can't praise Joe, Maddy and Julie highly enough. It was refreshing.
Margaret · 26 October 2018 · Marks & Mann Ltd Martlesham Heath
Agent replied · 24 October 2024
Thank you Margaret for your fantastic review. I can also say we are not related and it has been an absolute pleasure selling your property. Please feel free to pop in and see us for a coffee at any point. Last of all from all of us here at Marks and Mann we hope you are very happy in your new home. All the Best Joe Parker (Branch Manager)
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