★★★★★ 5/5
GoogleThese estate agents are first class and I wouldn't hesitate to recommend them. It wasn't an easy sale of my mums bungalow - but Emily the progresser continued to keep all sides together for a successful outcome!
Thanks to Emma and Mark as well.
Elaine · 10 April 2023 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Hi Elaine, I really appreciate you taking the time to leave us such a lovely review. I am delighted to hear that you were happy with the service you received when selling through us. Best wishes, Shane and the team.
★★★★★ 4/5
GoogleHad very good service
Michael · 25 October 2022 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Thank you Mr Daffern for taking the time to leave us a review. I am pleased to hear the service you received was good. Have a lovely Christmas. All the best Shane and the team.
★★★★★ 5/5
GoogleVery professional and friendly service from the onset. Nothing was too much trouble. A big thank you to all members of staff.
Allan · 25 October 2022 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Hi Allan, Thank you for taking the time to leave us such a great review. I'm delighted to hear that you are happy with the service you received. Best wishes, Shane.
★★★★★ 1/5
GoogleI love all of the latest radio advertising, the service you receive will be the total opposite of what's advertised I guarantee it, this agent is useless and absolutely disgusting. I worked in the industry with a far superior agent (global brand) and this is the most awful team out there, they dealt with the sale of my folks house and the laziness from this team was unbelievable, no agent turned up once for viewings always some pathetic excuse of why they could not do a viewing, two sales falling through due to poor communication and lack of experience within the sales force and the nastiest part of the sale was when we handed the keys to the agent for the new buyer, the sales lad declan would not come out his office, he was to busy to great my mother- called the girl from in his office and said tell her to leave the keys on the desk. My mother was horrified as they were nice up until they were paid - please avoid at all costs, Marks and Mann I hope you reply to this post as I have more details for the public on the performance of your company.
Matthew · 25 October 2022 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Good afternoon Mr Jay,
I'd like to chat with you about this review.
Please contact me at 01473 396 007 or email shanemarks@marksandmann.co.uk with a contact phone number and I will call you back.
Kind regards
Shane
★★★★★ 5/5
GoogleThe service we received from marks and Mann at Stowmarket was excellent from beginning to end. I highly recommend them. They sold our property quickly and dealt with the whole thing efficiently. Thank you Mark , Emma and Emily
Christine · 25 October 2022 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Hi Christine, Thank you for taking the time to leave us such a great review. I'm delighted to hear that you are happy with the service you received and will pass on your review to Emma and the team. Best wishes, Shane.
★★★★★ 5/5
GoogleMarks & Mann of Stowmarket are professional and kind.
Nothing was too much trouble for them.
They kept In contact throughout the sale of my late Grandads property.
I can't thank Emma and the team enough.
Highly recommend
Mrs · 25 October 2022 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Hi Zerelda, Thank you for taking the time to leave us such a great review. I'm delighted to hear that you are happy with the service you received and will pass on your review to Emma and the team. Best wishes, Shane.
★★★★★ 5/5
GoogleReally helpful, local estate agent
Hayley · 25 October 2022 · Marks & Mann Ltd Martlesham Heath
Agent replied · 24 October 2024
Thank you for taking the time to leave us a 5 star review Hayley, I hope you, Michael & Fynn are enjoying your new home.
★★★★★ 5/5
GoogleTheir rates are incredibly cheap for an estate agent you can actually go in to. Fortunately we didn’t need to go in much because marks and Mann made our move as stress free as a move can be. Couldn’t recommend them more . Easy 5 stars.
Oli · 25 October 2022 · Marks & Mann Ltd Martlesham Heath
Agent replied · 24 October 2024
We appreciate you taking the time to leave us such a positive review, Oli. I am delighted to hear that you were satisfied with the service you received when buying and selling. Wishing you and Alisha the best in your new home. Best wishes, Shane and the team.
★★★★★ 5/5
GoogleWe bought our first house with the help of Shane from Marks and Mann and couldnt be happier with the service. Not only was he free to answer any and all questions but was also available for help and support through the whole process as well as after care once we had the house thanks to him being so multi skilled on home development as well buying/selling homes. We love our new house and will certainly look to speak to Shane with our next purchase where possible. 5 of 5 for sure. Will buy again.
James · 25 October 2022 · Marks & Mann Ltd Martlesham Heath
Agent replied · 24 October 2024
Thanks for taking the time to leave us such a positive review, James. I'm delighted to hear that you are happy with the service you received. I would like to wish you and Alice all the best in your new home. Best wishes, Shane and the team.
★★★★★ 5/5
GoogleMark at Marks and Mann has been top drawer. Very informative, friendly, professional and just all round a pleasure to deal with. Thank you Mark!PositiveProfessionalism
Jack · 25 October 2021 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Hi Jack, Thank you for taking the time to leave us such a great review. I'm delighted to hear that you are happy with the service you received and will pass on your review to Mark. Best wishes, Shane and the team
★★★★★ 5/5
GoogleVery pleased with Marks & Mann Stowmarket for the stress free and quickness of selling my house. The house was sold 1 week after being put on the market, Declan did a brilliant job and he is a credit to the company. Would also like to thank Mike and Charlotte..... a great team and I would highly recommend them.
Anthony · 25 October 2021 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Hi Anthony , Thank you for taking the time to leave us such a great review. I'm delighted to hear that you are happy wth the service you received and will pass on your review to the team. Best wishes, Shane and the team
★★★★★ 3/5
GoogleNot the greatest but helped us buy our perfect home. They could be more proactive in keeping in touch.
Lee · 25 October 2021 · Marks & Mann Ltd Martlesham Heath
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review Mr Robinson. I’m so pleased that we helped you find your perfect home. I have raised your point with the general manager regarding being more proactive in keeping in touch and he has investigated this and spoken to Emily in sales progression who said from memory she was speaking to you weekly and closer to the end was speaking to you every few days. She did mention Right at the end she didn't speak with you for a week or two as nothing could be done until the divorce money came in but all parties were aware of this. I hope this helps but if you wish to discuss further please email me shanemarks@marksandmann.co.uk. I hope you have settled in well to your new home and wish you a lovely Christmas. Best wishes, Shane and the team.
★★★★★ 5/5
GoogleI would definitely recommend Marks and Mann .
Janet · 25 October 2020 · Marks & Mann Ltd Martlesham Heath
Agent replied · 24 October 2024
Hi Janet, thank you very much for leaving us a 5 star review. We are so pleased we have sold you property and found you a new property. Best Wishes Shane and all the team.
★★★★★ 5/5
GoogleI recently bought a house through Marks and Mann Martlesham estate agent. Very happy with the service from Ms Jacqui Stone as she was efficient, professional and excellent at communicating with me on every aspect of the process. I can highly recommend her. She is always helpful. Also Mr Mark he was very professional.
Fatma · 25 October 2020 · Marks & Mann Ltd Martlesham Heath
Agent replied · 24 October 2024
Hi Fatma, Thank you for leaving us such a great review. I'm delighted to hear that you are happy wth the service you received. I would like to wish you all the best in your new home. Best wishes, Shane and the team.
★★★★★ 5/5
GoogleRating only, no written review.
Ian · 26 October 2019 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Thank you for the 5 Stars Ian. Many Thanks Shane
★★★★★ 3/5
GoogleRating only, no written review.
Kin · 26 October 2019 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Thank you, Kin Neaster for your review. Your feedback is very important to us. We cannot find you on our system having sold a property or as an applicant looking for properties to buy. Please feel free to contact myself Shanemarks@marksandmann.co.uk to discuss your review further. Kind Regards Shane
★★★★★ 5/5
GoogleExcellent service, very helpful. thank you.
Alan · 26 October 2019 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Hi Alan, thank you so much for taking the time to leave us a great review. I’m so pleased that you are happy with the service you received. Best wishes, Monty and the team.
★★★★★ 5/5
GoogleGreat service. Friendly staff. Highly recommended.
Barry · 26 October 2019 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Hi Barry. Thanks so much for the great review. We were delighted to help you find the dream home before it hit the market and even more pleased that you are in before Christmas. Hopefully you won't, but if you do need us in the future please don't hesitate to get in touch! Best wishes, Monty and the team.
★★★★★ 5/5
GoogleSelling a property in Stowmarket from Cornwall could have been fraught with problems
I was so glad that I pipped for the services of Marks and Mann
The staff dealing with the sale have been professional, yet approachable, friendly and oh so helpful!
Susan · 26 October 2019 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Hi Mrs Goldfinch, thank you so much for taking the time to leave us such a great review. I’m so pleased that you are happy with the service you received and am delighted we were able to sell the bungalow with as little stress as possible. Best wishes, Monty and the team.
★★★★★ 5/5
GoogleWe used Marks & Mann for selling & buying, we found them professional & helpful throughout the whole process. We were kept up to date during the sale & purchase, we also found them very competitive on price. Would highly recommend Marks & Mann.
Martin · 26 October 2019 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Hi Martin, thank you for taking the time to leave us a review. I’m delighted to hear that you are happy with the service you received both on the sale of yours and the purchase of your new home through our Martlesham Branch. Be sure to pop in whenever you are passing! Best wishes, Monty and the team.
★★★★★ 5/5
GoogleGood experience buying with Marks and Mann from start to end. The agents and sales progressor did everything they could to see that our purchase went through swiftly and where excellent at keeping communication open with all parties involved.
Lara · 26 October 2019 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Hi Lara, thank you so much for this lovely review. We are really pleased to hear that you were happy with the service you received from us throughout the buying process. We hope you are happy in your new home! Best wishes, Monty and the Team.
★★★★★ 5/5
GoogleWe were very lucky to Have Gill dealing with our sale as first time buyers, this was a daunting and exciting process in equal measure.
Gill was brilliant, no question was too much hassle for Gill to answer for us or find out the answer if it wasn't readily available.
Thr phone was always answered as were all emails in a very proactive time frame.
We moved from Essex to Suffolk and found the whole process fairly easy and this is due to the brilliant communication from Gill to ourselves.
If we move from the property in the future, we wouldn't hesitate to use Marks and Mann amd would ask for Gill in person.
We would highly recommend the service we recieved.
Christine · 26 October 2019 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Hi Christine. Thank you so much for the lovely review. We are so pleased to hear about how happy you are with the service you received from us. We hope you settle in nicely to your first home! Best wishes, Monty and the Team
★★★★★ 5/5
GoogleFrom start to finish, Marks and Mann were fantastic. People say it makes no difference which Estate Agent you go with, but Marks and Mann proved that isn't the case. Communication and customer service is excellent.
Clare · 26 October 2019 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Hi Clare, Thank you very much for taking the time to leave us a great review. I’m delighted to hear that you are happy with the service you received. I will be sure to pass this review on to all the team in Stowmarket. Best Wishes, Shane and the team.
★★★★★ 5/5
GoogleMarks and Man have just sold our house and to say they were brilliant is a very big understatement, as an Estate Agent not only do they work as a team, the agency " does exactly what it says on the tin" and they certainly go the extra mile. We have no problem in recommending them and are worthy of a 5* rating.
Nick · 26 October 2019 · Marks & Mann Ltd Stowmarket
Agent replied · 24 October 2024
Dear Nick and Sue, thank you so much for such a lovely review. We were absolutely thrilled to be able to get you moved and we hope you are happy in your new home. Try not to miss Suffolk too much and when you are back to visit please pop in and see us! Best wishes, Monty and the team.
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