5/5
GoogleHighly recommended team.
Agent replied · 22 October 2025
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
Trusted Agent profile
Manners & Harrison estate agents in Hartlepool and Stockton-on-Tees
★★★★★
292 reviews across 3 offices and 3 platforms
Manners & Harrison has three offices, in Hartlepool and Stockton-on-Tees (two offices). Together they have 292 reviews on three platforms, rated 4.4 out of 5 overall.
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Our offices
Manners & Harrison's three offices, most reviewed first. Each has its own page.
- Manners & Harrison HartlepoolShrewsbury House, 129 York Road, Hartlepool, TS26 9DW, TS26 9DW291 reviews · 262 on Google (4.6)2 in the last 90 days
- Manners & Harrison Billingham2 Town Square, Billingham, TS23 2LY, TS23 2LY22 reviews · 0 on Google2 in the last 90 days
- Manners & Harrison Stockton-on-Tees23 High Street, Stockton-on-Tees, TS18 1SP, TS18 1SP21 reviews · 0 on Google2 in the last 90 days
Reviews on Google
Showing 262 reviews on Google only. Show every review
Google5/5
GoogleEnquired about a property, Marc Hindson could not have been more helpful. Very professional, would recommend anyone looking for a home to try here first.
Agent replied · 8 September 2025
Thank you for choosing our property and for the kind words! We pride ourselves on providing exceptional customer service and we are thrilled to hear that Marc was able to assist you. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRecently bought a new house and used Ben as my mortgage broker. Would highly recommend. Had a few problems but Ben took all the stresses away and sorted it all out for me. Got the best deal and saved a lot 10/10 thank you
Agent replied · 8 September 2025
Hello Curtis, Thank you for your fantastic 5* review! We're thrilled to hear that Ben was able to take the stress away and secure the best deal for you. Your recommendation means a lot to us. Best wishes, Lucy, Customer Relations Team
5/5
GoogleWhen buying and selling our house recently we received some excellent customer service throughout the journey. This especially was gratefully received when there were some extremely stressful points in the move, through no fault of Manners and Harrison. Helen provided an excellent valuation service and was really quick to come out and explain the full process in a really friendly manner. Ella was always helpful in answering any queries and Lesley provided lots of help over the final stages of the process. Our experience would have been totally different without their help.
Agent replied · 8 September 2025
At Manners and Harrison, providing exceptional customer service is our top priority. We are thrilled to hear about your positive experience with our team, especially Helen, Ella, and Lesley. Thank you for trusting us with one of life's biggest transactions. We are happy to have helped make the process less stressful for you. Cheers to a smooth move! #bestcustomerservice #teamwork #grateful Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleDan was a huge help in finding the right mortgage for me. He really took the time to make sure it suited my budget and needs, and thanks to his support I was able to buy the house I’d set my heart on. To top it off, he even secured me a better interest rate before completion.
Agent replied · 8 September 2025
Thank you for your kind words! We are thrilled to hear that our team member Dan was able to assist you in finding the perfect mortgage for your new home. Our goal is always to make the process as smooth and affordable as possible for our clients. Congratulations on your new home, and thank you for choosing our company for your mortgage needs. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI recently sold my house through Manners & Harrison in Hartlepool, and I couldn’t be more impressed with the service I received. From the initial valuation to the final handover, the entire team was professional, efficient, and incredibly supportive. Their local market knowledge was spot on, and they helped price my property perfectly to attract serious buyers without undervaluing it. The marketing materials, photos, description, and online listing were first class, and my house had strong interest right away. What really stood out was the communication. I was kept in the loop at every stage, with regular updates and quick responses to any queries. Nothing ever felt like too much trouble, and the team made the whole process smooth and stress-free. A special mention to Marc Hindson who was proactive, friendly, and genuinely cared about achieving the best result for me. If you're thinking of selling I wouldn’t hesitate to recommend Manners & Harrison. Professional, reliable, and results-driven, exactly what you need in an estate agent. Thank you so much!!!!!
Agent replied · 8 September 2025
Thank you so much for this wonderful review! We take great pride in providing exceptional service to our clients, and it means the world to us that you had such a positive experience. We are grateful for your trust in us and are thrilled that we were able to exceed your expectations. Congratulations on the sale of your house and thank you for choosing Manners & Harrison. Your satisfaction is our top priority! Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleI couldn’t be happier with the service from Manner & Harrisons in Hartlepool. They sold my house within just 7 days, which was far quicker than I ever expected! All the staff were incredibly proactive, helpful, and professional throughout the entire process. A special thank you to Marc Hindson, who truly went above and beyond, keeping in touch every step of the way, offering honest advice, and making sure everything ran smoothly from start to finish. His communication and commitment made a real difference. I’d highly recommend Manner & Harrisons to anyone looking to sell, outstanding service and brilliant results.
Agent replied · 8 September 2025
Hello Melanie, Thank you so much for your wonderful 5* review! We're thrilled to hear that you were happy with the service and that your house sold so quickly. Marc and the team will be delighted to know their efforts made such a positive impact. Best wishes, Lucy, Customer Relations Team
5/5
GoogleExcellent service from the team at M&H especially Chantelle. Even when Chantelle wasn’t in the lettings team was always really helpful and helped in her absence! Let a property through them and nothing was too much hassle! Would definitely recommend! Thank you Chantelle - Dan & Lauren
Agent replied · 8 September 2025
Hello Dan & Lauren, Thank you so much for your wonderful 5* review! We're thrilled to hear that Chantelle and the team provided excellent service and made your experience hassle-free. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleClaire Fishburn was extremely efficient and professional in our dealings with this company
Agent replied · 8 September 2025
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleNelson and the team were absolutely fantastic from start to finish. They were professional, responsive, and genuinely went above and beyond to support me throughout the process. Nothing was too much trouble, and I always felt in safe hands. A brilliant team that truly cares, highly recommend!
Agent replied · 8 September 2025
Thank you so much for your kind words! We take pride in providing exceptional service to our customers and are thrilled to hear about your positive experience with our team. Your recommendation means the world to us. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleDan made it so easy. Good job , excellent service, brilliant work. Highly recommended.
5/5
Google⭐⭐⭐⭐⭐ So glad we had Ella from Manners and Harrison! We recently bought our first home and couldn’t have asked for a better experience. Ella from Manners and Harrison was brilliant from start to finish, super friendly, easy to talk to, and always on the ball. She kept us updated at every step, answered all our questions (no matter how small), and made the whole process feel so much less overwhelming. You could tell she really cared about helping us find the right place, not just making a sale. Ella was honest, supportive, and totally reliable. It honestly felt like having a really knowledgeable friend on our side through the whole thing. We’re so happy with our new home and seriously grateful for all her help. Would 100% recommend Ella and the team at Manners and Harrison!
5/5
GoogleElla was fantastic helping me move into my first home, was very helpful and reassuring
5/5
GoogleI have used this company before but today I went to to there office to fill some forms in the staff were amazing taking to my son brought him water and a biscuit kristi took him to get some toys and went above and beyond would highly recommend
Agent replied · 23 June 2025
Thank you so much for your kind words! We are thrilled to hear about your positive experience with our staff. We always strive to go above and beyond for our customers. Your recommendation means the world to us! Thank you for choosing our company. Kind regards, Maggie Joyce, Customer Feedback and Support Team
5/5
GoogleGreat advice! :)
5/5
GoogleWe recently sold our property and bought our new home through the Manners and Harrison Hartlepool branch. From the moment we met Helen for our initial valuation, everything went smoothly. The transition to the sales team was seamless and Ella was incredibly helpful and personable, always willing to assist with anything we needed. Lesley was also fantastic, working diligently to ensure our completion went through successfully. A big thank you to the whole team! 🙂
Agent replied · 23 June 2025
Thank you for taking the time to leave us this tremendous 5* review Jade. Kind regards, Lucy, Customer Relations.
5/5
GoogleAs a first time buyer I didn't have much knowledge about the process and Dan helped me to buy a property .A Big shout out to Dan, as he absolutely amazing throughout the process. Plus the team was great aswell. A my purchase has been completed I wanted to thank all of you☺️
5/5
GoogleElla & Nelson were both really knowledgeable and couldn’t do enough to help to make the buying experience as seamless as possible. Would highly recommend.
5/5
GoogleThe full manners and harrison team are amazing at Hartlepool branch! Massive shoutout to ben the mortgage advisor who made what I felt like was the impossible happen! AMAZING team all round x
5/5
GoogleDan was fantastic throughout the whole process of finding a mortgage package, walking me through the whole process and ensuring I understood everything. 10/10 I would highly recommend!
5/5
Googlevery helpful and sorted out somewhere to live really quickly
Agent replied · 8 December 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleI would like to say a huge Thank You to Brooke and the Team at Manners & Harrison for the efficient and professional handling of my property sale. They were very thorough, responded to every question promptly, liaised with Solicitors to ensure all went smoothly with attention to detail and always service with a smile.
Agent replied · 25 October 2024
Many thanks Catherine for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleDan was so helpful friendly and informative. Got me a great product and saved me money. 5🎖 …
Agent replied · 25 October 2024
Thanks for the excellent 5* review Lee! Best wishes, Lucy, Customer Relations.
5/5
GoogleThis has been our greatest experience this year, we never knew buying a house could be effortless and easy, thanks to the step by step guidance, reassurances and patience of our mortgage advisor DAN WANDDINGHAM who made the whole process seamless and patiently, he took us through the whole process without a hitch. We would highly recommend. Thanks
Agent replied · 25 October 2024
Thank you Sonia for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Manners & Harrison
Which Manners & Harrison office has the most reviews?
Hartlepool has the most, with 291 reviews rated 4.4 out of 5, followed by Billingham with 22.
Where are the Manners & Harrison offices?
The three Manners & Harrison offices, by town:
- Billingham: 2 Town Square, Billingham, TS23 2LY, Stockton-on-Tees, TS23 2LY
- Hartlepool: Shrewsbury House, 129 York Road, Hartlepool, TS26 9DW, TS26 9DW
- Stockton-on-Tees: 23 High Street, Stockton-on-Tees, TS18 1SP, TS18 1SP
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