Trusted Agent profile
★★★★★
292 reviews across 3 offices and 3 platforms
Manners & Harrison has three offices, in Hartlepool and Stockton-on-Tees (two offices). Together they have 292 reviews on three platforms, rated 4.4 out of 5 overall.
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Manners & Harrison's three offices, most reviewed first. Each has its own page.
Showing 262 reviews on Google only. Show every review
5/5
GoogleMarc and the rest of the staff helped us all the way to a unexpected and fairy tale conclusion. Thanks so much for for your guidance and patience during our journey.
"Thank you for choosing our business and entrusting us with your journey. It was a pleasure assisting you and we are delighted to have helped you reach a successful and magical conclusion. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleWe had the pleasure of having Dan Waddingham as our mortgage advisor. He was absolutely brilliant from the start. He broke everything down for us and answered our many questions. Super helpful and friendly. If you need an advisor, I strongly recommend Dan!
Thank you for your kind words! We are so glad to hear that you had a positive experience with Dan as your mortgage advisor. We strive to provide excellent service and are thrilled to know that Dan was able to break everything down for you … More
5/5
GoogleI'd just like to thank manners and Harrison for all there help in getting me into my new home in less than a week from when I first contacted them. Especially Sophie who handled my move from start to finish and was there to help me with any questions I had along the way I'd recommend them to anyone.
Thank you for the kind words! We are thrilled to have helped you settle into your new home quickly. Sophie and our team at Manners and Harrison are dedicated to providing excellent customer service and we are happy to have exceeded your … More
5/5
GoogleI’m so pleased we went with not the cheapest option but very much the best option for selling our home. Selling your home is stressful and a time when you need your agent on your side and up to speed. Claire dealt with our sale and without …
Thank you so much for your kind words! We always strive to provide our customers with the best service possible and we're glad that our team, especially Claire, was able to make your home-selling process less stressful. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe have purchased a number of properties through the Manners Hartlepool branch and their service is the best in the area.
Thank you so much for your glowing review! We are thrilled to have been able to assist you in your property purchases. At Manners Hartlepool, providing top-notch service to our clients is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleChantelle and the team at Manners have been brilliant to deal with as was Alex at head office, unfortunately we had to move but i would definately go back to them again, lovely people
Thank you so much for your kind words! We're thrilled to hear that our team at Manners, led by the amazing Chantelle and Alex at head office, provided you with excellent service. Kind regards, Lucy, Customer Feedback and Support Team
1/5
GoogleBe careful once you have the key there is no after care, electrics blown, no cooker, no lights upstairs… they only care about money… then blame the landlord. Avoid
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleI just wanted to say a big thank to the M and H team in Hartlepool for this beautiful house. I am absolutely loving it. I've just starting to organise my stuff and I appreciate that the rooms are spacious and newly decorated as stated in the ad. Thank you. God bless you.
Thank you for choosing Manners and Harrison in Hartlepool! It's our pleasure to provide you with a beautiful new home. We're thrilled to hear that you're loving the spacious and newly decorated rooms. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleFirst time dealing with Manners and Harrison and I was very impressed! The checks and requirements used for setting up a rental contract were very smooth and easy. Sophie Lowery was the agent who dealt with us and she was excellent all round. Very professional, provided clear information, responded timely and overall very friendly. Definitely recommend!
Thank you so much for taking the time to leave us a positive review! We are happy to hear that your experience with Manners and Harrison exceeded expectations. Sophie Lowery is a valuable member of our team and we are proud to have her. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleDecided to sell my house via Manners and Harrison after a family member sold there house with them. They promptly sent a professional photographer to my house to take some photos. Photos were uploaded on the Wednesday and advert went live that day, Had a viewing Thursday and accepted an offer on the Friday. I was amazed at how quick it sold and would recommend Manners and Harrison to others looking to sell their property.
Thank you for choosing Manners and Harrison to sell your house! We are thrilled to hear that you had a speedy and successful experience with our services. Our team takes pride in providing professional photography and efficient processes for our clients. Thank you for recommending us to others in need of selling their property. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleReally helpful, Claire is always friendly and responsive. Recommended!
Thank you for the awesome review! It's our goal to always provide helpful and friendly service. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
4/5
GoogleHelen from Hartlepool Manners and Harrison guided us through the auction process. She was very knowledgeable and explained the process to us clearly.
Thank you for your kind review, Helen! We're glad to hear that our agent was able to provide clear and knowledgeable guidance during your auction process. We strive to make the home buying/selling experience as smooth as possible for our clients. Kind regards, Lucy, Customer Feedback and Support Team
4/5
GoogleMarketing was excellent generating lots of interest, sales staff were great but the initial valuation was a little high.
Thank you for your review! We are thrilled to hear that our marketing efforts were successful in generating interest. Our sales staff works hard to provide exceptional service. Your feedback is valuable to us. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRating only, no written review.
Thanks for your feedback. We’re thrilled you had a great experience and welcome any further comments you might have!
5/5
GoogleVery friendly staff great experience went above and beyond would highly recommend.
We are thrilled to hear that you had such a great experience with our staff! Thank you for recommending us, we truly appreciate it. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleMany thanks to Dan Waddingham for his help and advice on mortgages. He took time to explore options open to me and presented information to me clearly.
Thank you for your kind words! We're glad that Dan was able to provide you with helpful and clear mortgage advice. Our team is always dedicated to exploring all options for our valued customers. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleI would just like to thank the staff at manners Harrison with all there help in selling our house in Cowley Close I found them very professional all the way through the sale and always on hand with any problems especially Mark who was always quick to respond to us and made the process so easy .would definitely recommend them and would certainly use them again once again a big thank you Lynne Sue and David
5/5
GoogleI rented my property out using M&H for over 20 years and eventually sold it via M&H - all I can say it was a painless and very professional experience. I would like to give a special shout out to Helen Waddingham for her greatly appreciated assistance which helped me finalize a property related taxation issue. A big thank you to all at M&H for your help with the property over the last 2 decades or so. Wishing you all the best. Kind Regards, Craig & Yuliya Ebblewhite.
Thank you so much for your kind words, Craig & Yuliya! We are thrilled to hear that your experience with M&H was professional and painless. A special shout out to Helen Waddingham for her assistance. We are grateful to have been a part of your property journey for the past 20 years and wish you all the best. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleExcellent service, on time, very helpull and took the time to explain
"Thank you for your positive review! We are thrilled to hear our team provided excellent service and was able to exceed your expectations. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleBrilliant services. All the team are extremely friendly. Dan our mortgage broker was amazing. I felt we have had a lot of support from him as first time buyers. Thank you Manners and Harrison team!
Thank you for your amazing review! We are thrilled to hear that our team, especially Dan, provided you with excellent services and support during your first time home buying experience. We are dedicated to ensuring our customers have a stress-free and smooth process. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleBought my first home with my first mortgage through Dan, Exceptional service, quick response time and a very friendly guy who managed to get me an amazing rate on my mortgage. Made the experience so easy and explains everything smoothly! Will be dealing with him on my next house!
Thank you for choosing us to help you with your first home purchase and mortgage! We're thrilled to hear that you had a great experience and appreciate your kind words. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleThanks to Dan W for his sound mortgage advice. Coming to the end of a fixed rate and he gave us all the available options to allow us to make a well informed decision.
We are thrilled to hear about your positive experience with our mortgage advisor, Dan W! Providing our customers with all the options to make informed decisions is our top priority. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleThe sale of 34 devon street was exceptionally a smooth sale and agent “Helen Waddingham” was the key in making a great sale deal which made all go all nice and smooth and completed without any hiccups. I highly recommend Manners& Harrison in dealing in either buying or selling your property. Once again, great experience. Many Thanks Jet
Thank you so much for your kind words, Jet! We're thrilled to hear that Helen and our team at Manners & Harrison were able to make your property sale an exceptional and smooth experience. We strive to provide the best service to our clients and are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleGreat service by Dan Waddingham Definitely would recommend 👍 …
Thank you so much for your kind words about Dan and our service! We always strive to exceed expectations and recommendations like yours make all our hard work worth it. Best wishes, Lucy, Customer Feedback and Support Team.
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Hartlepool has the most, with 291 reviews rated 4.4 out of 5, followed by Billingham with 22.
The three Manners & Harrison offices, by town:
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