Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleWasted trip to a viewing. Booked with Kingsbury but the vendor wasn't informed and no estate agent showed up to do the viewing. The vendor happened to be at home and putting out their rubbish. I spoke to them and they said they had not been informed of any viewing booked. When I called the office, got the response 'I'm on a skiing holiday right now, why don't you knock on the door and ask the owner if you can look around'. I informed them that was a dangerous and ridiculous thing to ask a buyer to do. He then said, 'it doesn't look like anyone is coming to do the viewing and I can't get through to them as they are all doing viewings'. Waste of time.
Claudia · 11 August 2026 · Kingsbury Estate Agents Thornton Heath
★★★★★ 5/5
GoogleWe recently completed a move through Kingsbury Estate Agents, and we couldn’t have done it without Joe. Our sale turned into a marathon lasting many months, but Joe’s persistence was the only reason we finally got over the line.
While the process was often stalled by other parties, Joe remained proactive and stayed on top of the chain throughout. He was consistent, patient, and never lost momentum despite the delays. We really appreciated his steady communication and the fact that he stuck with us until the very end. Highly recommended if you need an agent who actually follows through.
Ella · 11 June 2026 · Kingsbury Estate Agents Thornton Heath
★★★★★ 1/5
GoogleIf you are dealing with them be careful because they will take your money and lie to you and tell you will not be able to get the money back because they have lied to you and fail your reference. 8 Mayfair court, Beulah road
Rene · 16 March 2026 · Kingsbury Estate Agents Thornton Heath
★★★★★ 1/5
GoogleThey are unprofessional and rude. The reviews on Google seem to be from fake buyers(may be, because everybody saying they are nice, that is impossible)
I booked a viewing with them, but they sent me an incomplete address without providing the door number. I went to the property and waited last week, but no one showed up.
Later, they contacted me again, and I went to the property once more. While waiting for the person to arrive, we called and asked why nobody was there. They responded by saying we weren’t knocking on the door. I explained that they hadn’t given us the door number, and we were standing at the location.
A person eventually showed up and shouted, “What are you doing standing on the other side of the door?” He was extremely rude.
When I called the office to report the situation, the person on the phone was also rude. He said, “What are you complaining about if your husband isn’t knocking on the door?”
Firstly, they didn’t provide the door number.
Secondly, they have no email.
Thirdly, they are now not answering calls.
Here is the address they provided:
“Dear Mrs. Ahmed, we confirm your viewing at 1329a London Road on 08/03/2025 at 12:45 PM. Thank you, Kingsbury Estate Agents.”
Stay away from them, they are suspicious and extremely rude.
Nimra · 1 April 2025 · Kingsbury Estate Agents Thornton Heath
★★★★★ 1/5
GoogleVery rude and unprofessional staff. They misbehave with the customers for no reason. Save your time and deal with someone else if you are respectful person.
Zohaib · 13 March 2025 · Kingsbury Estate Agents Thornton Heath
★★★★★ 4/5
GoogleRating only, no written review.
Tarita · 20 December 2024 · Kingsbury Estate Agents Thornton Heath
★★★★★ 5/5
GoogleWill use again, very good service.
Stephen · 20 December 2024 · Kingsbury Estate Agents Thornton Heath
★★★★★ 5/5
GoogleSimon and Martin were so helpful through the whole selling process. We would definitely use them again.
Keep up the good work.
Su · 20 December 2024 · Kingsbury Estate Agents Thornton Heath
★★★★★ 5/5
GoogleIf purchasing a house was this easy, I would of buy it 10yrs. Kingsbury Estate Agents was the best, friendly, informative and very patient.
NUMBER ONE IN LONDON
Anne · 21 September 2024 · Kingsbury Estate Agents Thornton Heath
★★★★★ 5/5
GoogleBest service from an Estate Agent I have ever had.
Can’t fault the whole process especially the chasing up of loose ends.
It was like having a friend supporting me.
Thanks so much to the whole team, especially Simon Ford.
T · 22 August 2024 · Kingsbury Estate Agents Thornton Heath
★★★★★ 5/5
GoogleMany thanks to Simon Ford at Kingsbury for facilitating a home purchase. Simon was instrumental in keeping the sale on track despite numerous conveyancing issues. We would definitely recommend Kingsbury for anyone looking for an honest and professional agent.
Stanley · 22 August 2024 · Kingsbury Estate Agents Thornton Heath
★★★★★ 5/5
GoogleI was very pleased with the way Kingsbury Estate Agents dealt with my sale. Simon Ford was helpful and professional at all times, and the team went the extra mile to help with other things to do with the property as I was not local to the area. They priced the house sensibly which ensured I got good offers in a short amount of time, and dealt with everything for the conveyancing in a timely manner. I would recommend them to anyone.
Jo · 23 July 2024 · Kingsbury Estate Agents Thornton Heath
★★★★★ 5/5
GoogleI recently purchased my first property from Kingsbury Estate Agents. Simon Ford was extremely helpful, he answered the many queries I had with professionalism and speed. He chased up all parties involved to ensure I completed on time. I would definitely recommend using them for a reliable and friendly service.
AUST · 19 May 2024 · Kingsbury Estate Agents Thornton Heath
★★★★★ 5/5
GoogleWould really recommend Kingsbury Estate Agents. The team are super helpful, friendly and made buying our first home really easy
Paul · 16 April 2024 · Kingsbury Estate Agents Thornton Heath
★★★★★ 5/5
GoogleCan't thank Simon and the team enough for their expertise and excellent communication throughout our recent sale, wouldn't hesitate to highly recommend them.
Valerie · 16 April 2024 · Kingsbury Estate Agents Thornton Heath
★★★★★ 5/5
GoogleKingsbury were very quick and efficient in finding buyers for our property. They know the area well and kept us well informed throughout.
Kat · 16 April 2024 · Kingsbury Estate Agents Thornton Heath
★★★★★ 5/5
GoogleI cannot fully express how helpful, professional and compassionate Simon was while helping me with the sale of my late fathers house.
5 stars with knobs on!!
Tina · 16 April 2024 · Kingsbury Estate Agents Thornton Heath
★★★★★ 5/5
GoogleWe are extremely impressed with Kingsbury Estate Agents...
We dealt with Simon Ford and he is professionalism personified and it was the easiest letting procedure we have ever had.
Simon listened too what we wanted, reassured us especially when we explained the previous tenant from another agency was a total nightmare.
Simon explained their vetting procedure and reassured us that he would find a suitable family.
Simon viewed our property and within three days, the property had been let, subject to referencing and for the full asking price.
The tenants moved in yesterday and are a very nice family.
We will definitely be using Kingsbury Estate Agents again and I look forward to dealing with Simon again.
Thank you very much Kingsbury
Jenifer · 16 April 2024 · Kingsbury Estate Agents Thornton Heath
★★★★★ 4/5
GoogleKingsbury promptly found me a buyer for my flat in Thornton Heath during a sticky period in the housing market. It was a long process but they kept me informed throughout. It was good not to be inundated with automated emails. I would definitely recommend their personal but professional service.
Pat · 16 April 2024 · Kingsbury Estate Agents Thornton Heath
★★★★★ 5/5
GoogleI highly recommend Kingsbury Estate Agent. Their service is professional, warm and builds trust. I came to Kingsbury after losing trust in my previous Estate Agents and I'm so glad I did.
The process of selling is stressful enough and Kingsbury do not add to that stress. The communication is excellent and I would ALWAYS go to them for any property needs I have in the area. Thank you so much Simon, Maria and team 💛
Lola · 16 April 2024 · Kingsbury Estate Agents Thornton Heath
★★★★★ 5/5
GoogleGreat help
Maria · 12 February 2024 · Kingsbury Estate Agents Thornton Heath
★★★★★ 5/5
GoogleSimon and the team have been great in both my property sales.
Always updating and checking to ensure that everything is OK.
I have dealt with Kingsbury for over 10 years and would highly recommend them.
They really do go over and above and its not all about the sales commission but about the whoel experience.
Tracey · 11 October 2023 · Kingsbury Estate Agents Thornton Heath
★★★★★ 5/5
GoogleVery good
Oscar · 16 April 2023 · Kingsbury Estate Agents Thornton Heath
★★★★★ 5/5
GoogleGreat team.
Very supportive
Great customer service.
Milton · 16 April 2023 · Kingsbury Estate Agents Thornton Heath
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.