Trusted Agent profile
★★★★★
227 reviews across 2 offices and 2 platforms
Keys Estate Agents - Glasgow has two offices, in Glasgow and Romford. Together they have 227 reviews on two platforms, rated 4.7 out of 5 overall.
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Keys Estate Agents - Glasgow's two offices, most reviewed first. Each has its own page.
Showing 221 reviews on Google only. Show every review
5/5
GoogleKeys and Lee were helpful throughout the whole process of buying my first home. They were happy for us to bring all documents in to help us fill them out to quicken the process, being a first time buyer I had so many questions, however now once did they make me feel like a pain for asking. Can’t thank them enough for how smooth the process was!
5/5
GoogleFirst class estate office
2/5
GoogleExcellent staff and wonderful in_house service. Sadly the website needs a good overhauling. The time wasted on seeing properties that are sold or STC is woeful. Surely someone is responsible for this sorry state of affairs! Page after page of properties that are sold or under STC is frustrating to say the least. It got so bad I decided to use countrywide website as they have the facility to filter out such nonsense .
1/5
GoogleMessage to all Landlords. Do not use Keys & Lee to manage your property under any circumstances. Keys & Lee failed to renew the gas certificate on expiry despite having received 4 reminder letters from British Gas; Keys & Lee failed to report the fact that the property had deteriorated under their management which required repair works costing £10000; Keys & Lee failed to pay rent received to me on time; Keys & Lee allowed rental arrears to build up without taking any action; Keys & Lee failed to find a suitable replacement tenant in 4 months ( the new letting agent found a suitable tenant within 3 days of being instructed). I sincerely regret having to make these comments but I would not want other Landlords to be treated in this way.
5/5
GoogleRented all my properties of these guys
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Glasgow has the most, with 116 reviews rated 4.7 out of 5, followed by Romford with 111.
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