Keigar Homes estate agents in Brigg and Scartho

Thank you for your fantastic review and recommendation. We are delighted to hear that you are so pleased with your new Keigar home and that the design, quality, and attention to detail have met your expectations. Creating homes that are both practical for family life and finished to a high standard is something we take great pride in, so it's wonderful to know this has been reflected in your experience. We're also pleased that our team was able to make the buying process smooth and stress-free, and that any minor issues were resolved quickly and efficiently. Thank you again for choosing Keigar Homes. We wish you many happy years in your new home, and we'd be delighted to help should you ever decide to move again in the future. Best wishes, The Keigar Homes Team 💙

Thank you for your kind words Matthew

Thank you for taking the time to leave such detailed feedback. We’re genuinely sorry to read that your experience of your Keigar home has not met your expectations, we appreciate how frustrating it must be dealing with concerns several years after purchase. Your home was completed in 2022 and, like all our properties, was covered by a 2-year Keigar Homes warranty, followed by structural cover provided through LABC. While a number of the items you mention were addressed during the warranty period, we understand your point that some issues may only become apparent over time. More recently, you requested a site visit regarding a Keylite rooflight. As this matter now falls outside our initial warranty period, we advised that it be referred directly to LABC, who are best placed to independently assess and address any qualifying issues at this stage. We’re disappointed to hear your comments regarding our customer service, as this is something we take seriously and continually strive to improve. While we don’t recognise the suggestion that we “sell and move on”, we do acknowledge that housebuilding is complex and that issues can arise, which is why independent warranty providers and inspection processes are in place. We appreciate you sharing your experience to help others make informed decisions. We would encourage you to continue engaging with LABC so your concerns can be formally reviewed. Should you wish to discuss matters further, you are welcome to contact us directly so we can better understand the history of your home., Keigar Homes

Thank you for your kind words! We're delighted to hear you’re pleased with the quality of our homes. Your feedback means a lot to us.

Thank you so much for your kind words! We're delighted to hear that you had a great experience from your first visit through to our after-care service. Our team works hard to deliver high-quality homes with attention to detail, and it’s wonderful to know this has been reflected in your journey with us. We truly appreciate your feedback and wish you many happy years in your new home!

Thank you so much for your wonderful review. We’re delighted to hear how pleased you are with your Platinum Collection home. Our team takes great pride in delivering quality craftsmanship, thoughtful design, and attention to every detail, so it’s fantastic to know this has been reflected in your experience. We truly appreciate your kind words about our customer service as well. Wishing you many happy years in your new home, and please don’t hesitate to get in touch if we can assist with anything in the future., The Keigar Homes Team

Thank you so much for your kind words! We're really pleased to hear that our engineer was able to resolve the issue quickly and professionally. It’s great to know that you’ve had such a positive experience with our customer care team, and even more so that you're enjoying your lovely Keigar home. Thanks again for taking the time to leave us a review! - The Keigar Homes Team

Thank you so much for your incredibly kind and thoughtful review. We’re absolutely delighted to hear how well-supported you’ve felt during your move-in experience, and it’s especially wonderful to see the recognition of our dedicated site manager. We’re proud to have such a committed team who truly care about the homes and communities we create, and your feedback perfectly captures what we strive for every day, quality, communication, and personal service that makes a real difference. It means the world to us that you’ve found your “forever home” with Keigar, and we’re so pleased to have been part of that journey. Welcome to the community, and thank you again for your support!, The Keigar Homes Team

Thank you so much for your kind words and continued support. We're proud to work alongside professionals like yourself who share our commitment to quality and customer care. Your confidence in our craftsmanship and after-sales service means a great deal to us, and we truly value the trust you place in Keigar Homes when recommending us to your clients.

Hi Chris, Thank you for your feedback. We’re pleased to hear you are generally happy with your home. Regarding the concerns you’ve raised, we understand how important aftercare is, and we aim to support our homeowners wherever possible. Although the warranty provided by Keigar Homes has now expired, we are happy to assist you with a warranty claim to Roper Rhodes to help acquire the necessary parts for your shower. Please email customercare@keigarhomes.co.uk with further details and images regarding the showers, and we’ll do our best to assist you. When building a new home, we strive to deliver to the highest standards, and when something falls short, we are committed to addressing it. During your warranty period, we attended to the following: • Plumbing: Our plumber fixed the leaks you experienced, replaced parts for the toilets, and addressed issues with the shower. • Fencing: A replacement slat for one of the fence panels was fitted. • Patio: The loose slabs at the rear of your home were addressed and resolved. The last contact we received from you was in September 2023, when parts were ordered, and our plumber fixed the downstairs toilet. We haven’t heard from you since then, but if there are any unresolved matters, we encourage you to get in touch with us directly so we can assist further. Your feedback is valuable to us, and we’re always looking for ways to improve. Please don’t hesitate to reach out if you have any further questions or concerns. Best regards, The Keigar Homes Team

Thank you for your 5-star review, Brett. We’re so pleased to hear how much you’ve enjoyed your home since 2018. When the recent mains water leak occurred, we were glad to be able to support and advise you in getting it resolved.

Thank you so much for your kind words. We're proud to support the Barton Area Food Bank and the vital work you do for our community. It was a pleasure to contribute to your June food collection and assist with transport to your new store. We're always happy to help such a dedicated and impactful local organisation. Keep up the great work, we're behind you all the way!

Thank you for your wonderful review! We're delighted to hear that you had such a positive experience with Keigar Homes. Our team takes great pride in delivering high-quality homes while ensuring a smooth and professional process from start to finish. Your kind words mean a lot to us, and we truly appreciate your support.

Dear Danusia, Thank you for sharing your feedback. We’re sorry to hear about your concerns. However, after reviewing our records, we could not find any details under your name in our customer sales database. Additionally, our Customer Care team has no record of any reported issues with your name. We are committed to providing excellent service and addressing any concerns promptly. If you believe this is an error or would like to discuss this matter further, we kindly ask you to contact us directly at customercare@keigarhomes.co.uk We take all feedback seriously and are eager to understand and resolve any issues you may have experienced. Thank you for giving us the opportunity to look into this further. Best regards, Keigar Homes