Trusted Agent profile
★★★★★
417 reviews across 2 offices and 2 platforms
Kallars has two offices, in London and Sidcup. Together they have 417 reviews on two platforms, rated 4.4 out of 5 overall.
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Kallars's two offices, most reviewed first. Each has its own page.
Kallars is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2019.
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Showing 402 reviews on Google only. Show every review
5/5
GoogleIt has been really easy to rent with them. Always available and helpful
Hi Ernesto. I am so thrilled that your renting experience went without a hitch. Thank you for leaving a 5 star review. Craig Cassidy - Operations Director.
1/5
GoogleAvoid. A family member used Kellars to find a rental property and was repeatedly lied to about when the property would become available and had to seek emergency accommodation elsewhere.
5/5
GoogleVery fast, professional and personal service from Nelsson Poku who helped me move over 200 miles! would recommend to friends and family
Dear Connor. On behalf of Kallars, I am thrilled that Nelsson was such a great help to you during your long-distance move. I will pass your comments on to him. Thank you again for leaving Kallars a 5 star review. Craig Cassidy - Operations Director.
5/5
GoogleProfessional letting service. We have been using Kallars since 2016 and found them capable of delivering suitable tenants without significant voids.
5/5
GoogleMe and my friend are 3 students who came to london for study, we rent our flat with kallars et precisly with Thomas, They are really professionnal and help us as much as possible. I really recommende them
Thank you so much for taking the time to leave your lovely comments and your 5 stars. I will be sure to pass them on to Thomas. Glad your rental went so smoothly. Thanks again. Craig Cassidy, Operations Director
5/5
GoogleKallers got me in a property fast with minimal hassle and we're professional till the end. Their support after renting with them has been quick and responsive.
Thank you Aim for taking the time to write a review. It is very much appreciated. Craig Cassidy - Operations Director.
5/5
GoogleWhat can I say about Kallars Estate Agents in Deptford, specifically Nelson and Branch Manager Thomas who work there. Both of them performed a near on miracle in finding us tenants leading up to these incredibly testing and troubling times we as a country are going through. Thomas's dedication, professionlism and friendly approach is astonishing. He really is a Super Hero from another planet! Nelson was calm, professional at all times and a pleasure to work with as well. One thing is for certain Kallars have me as a client for life and Thomas is an asset and credit to Kallars and an example of what an Estate Agent should be. Nelson keep smiling buddy and thank you again for all your help in finding us two amazing tenants.
Dear Mario. Thank you so very much for your highly detailed review. I am glad that you have had such a positive experience during the letting of your property. and I shall pass on your comments to both Thomas and Nelsson. I am sure Thomas will be delighted with his new title of Super Hero. I am glad Nelsson was so calm, professional and happy during this process. Your comments and feedback are much appreciated. Regards Craig Cassidy - Operations Director.
5/5
GoogleNelsson Poku has been a great help in making my move easy and smooth. He and his team were super responsive and took care of everything quick and efficient before mine and my partner move in date. I would highly recommend Kallars property and will deffinetly use in the future. Great job.
Thank you Bogdan for your great review. I shall pass on your 5 star rating to Nelsson and the rest of the team. Your feedback means a lot. Thank you again. Craig Cassidy - Operations Director.
1/5
GoogleIf I were you, I would avoid Kallars at all costs. I've told anybody looking for a place to live to not go near them with a 10ft bargepole. They are the most unprofessional and disorganised lettings agent I've ever dealt with. Lots of pressure, monthly inspections, they will try and trick you into allowing contractors around to fix structural issues (such as roofing problems) but it'll be the landlord instead trying to come over for an unannounced inspection. I felt no trust from this organisation and they will not leave you alone or allow you to relax regardless of how good of a tenant you are. Honestly, AVOID!
1/5
GoogleRenting from Kallars was the worst experience of our lives, and if we could give this no stars we would. Kallars regularly trespassed on our property without our permission and ignored our pleas for repairs for over a year. They're the most unprofessional, incompetent and immoral agency we've ever encountered. You will truly regret renting from here.
5/5
GoogleKallars quickly found suitable tenants to rent our property and are managing some repairs to the house that we didn't have time to carry out before moving overseas. Thomas is very professional and was quick to respond to any questions we had. We have peace of mind knowing that Kallars are managing our property.
Dear Ms Ward. I am thrilled that Kallars have been able to give you a reassuring service whilst managing your property. We strive to go the extra mile at all times. Your appreciation of how Thomas assisted you is very well received. Thank you again. Craig Cassidy - Operations Director.
5/5
GoogleA truly great experience! Many thanks to Nelsson for assisting me and my friend in getting a new flat in the Deptford area, easy and smooth procedures from the first viewing to completing the paperwork required. It would be also worth mentioning that Nelsson is an asset to your team and he's got some sales/customer-facing skills which are remarkable. As I've rented flats around London in the past years and I can definitely say that Kallars as an agency is very customer-oriented and go the extra mile. I will recommend to friends and colleagues at work, thanks again!PositiveQuality, Professionalism
Dear Massimiliano. Thank you so much for your 5 star review - along with your complimentary words regarding Nelsson. I am glad that your rental experience went so smoothly. Great that you have recommended us to your friends and colleagues. thank you for that. On behalf of Kallars, its what we do. Thanks again. Craig Cassidy - Operations Director.
5/5
GoogleI have been renting with Kallars for 3 years and they have always assisted me when I had issues in my flat. Shinique from Property Management provides excellent and professional customer service and has assisted me in my queries. Thomas has always been very helpful and when I requested help in finding a mortgage, he showed me options and was very patient with my queries. I would definitely recommend them!
Hi Raluca, thank you for your great review. It is very much appreciated
1/5
GoogleUnreliable and Incompetent at Communication Upon our initial viewing being cancelled by email in extremely blunt terms, we were offered to view another property on the day. From the outset the agent very adamantly misinformed us about the available move in date, which was an enormous inconvenience. Regardless, just a couple days later we made a 3 hour journey to return to the property for a second viewing and make our offer. At the viewing, the agent consulted his colleague and told us to our faces that we had secured the property. For the following three days we phoned Kallars repeatedly in attempt to chase up the tenancy forms that were promised would be sent to us. It wasn’t until days later, upon contacting them again ourselves, that we were informed that the verbal contract was a misunderstanding and it had been let days ago to another group. The landlord was never consulted before they confirmed the flat was ours. They also claimed to have believed that we were the group they had let the property to (despite having contacted me to confirm the viewing, and thus surely realising we had different names/contact details to said tenants?). Later I was informed that the employee who assured us we had secured the property was still in training and had been with Kallars for less than a month. I argued that it was not responsible to let an unqualified agent conduct a viewing and confirmation unaccompanied by a senior employee. Since this absurd ‘misunderstanding’ the agency have been contacting me despite my refusal of their services, and seem to have conducted fake google reviews through dummy accounts to counteract the negative reviews from genuine clients. I strongly recommend avoiding this agency, especially to local students who might be more vulnerable to being exploited, like myself and my flat mates were.
5/5
GoogleI recommend Kallars and support all the other 5 star reviews below. Kallars have taken over the management of my rental property in Deptford. They are totally professional and proactive. Repairs were needed which they arranged quickly and at reasonable cost. It was then let almost the second it was ready at a very good market rate. They are fast at communicating and with their improved automated system I was kept informed of every viewing and able to sign all the paperwork and handle transactions remotely. If it hadn’t been for Kallars I would have sold the flat. As an overseas landlord it had become too complicated for me to handle the rental and repairs etc but now I can relax and let Kallar’s, specifically Thomas and his team, get on with it for me. Peace of mind is worth every penny! Thanks guys!
Thank you so much for your detailed review. On behalf of Thomas and the rest of the team at Kallars, It is great to hear how satisfied you were/are with what we have done for you. Thank you again for your 5 star review. Craig Cassidy - Operations Director
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRicky Chohan is helping us find a flat, really responsive and reliable. Couldn't be more pleased.
5/5
GoogleI have just begun renting through Kallars, and the level of service from both Ricky and the team has been friendly and efficient. I honestly can't fault anything, and would highly recommend using their services to anyone looking to rent or buy in the area.
5/5
GoogleKallers let my property in August. I rate their fast and professional service. Rental viewings came daily after appointing Kallers, only appropriate tenants being proffered. I can recommend to others wishing to let their property.
5/5
GoogleI sold my flat with this Kallars team & they were friendly and professional throughout. I was kept me up-to-date with all developments and able to ask them for advice whenever new questions arose. Fully recommended!
5/5
GoogleJust completed the purchase of our new home with Kallars. I would like to thank you all for your help and for being so accommodating. You guys we're more use to us than our solicitors and I cannot recommend you highly enough. Good luck Kallars and thanks!!
1/5
GoogleWe were four students searching for a sharing house and we decided to ask to Kallars. From the beginning all the situation was really confused. The first day that they call us they said that our offer was declined by the landlord because another group of people put a major offer. So we countered for another offer. It was like an auction, and I think that it is not at all professional. From one day before entering in the house they said that our house was going to an another group of people. So we basically paid the fees of the agency to have respect and a service of support, but they didn't give us at all and they just left us on the road basically. Personally, I don't recommend at all this agency.
Good Afternoon Ms Borgherini, I am sorry to hear that you feel your experience with Kallars has not been to the high standard we normally offer, our intention is to always deliver an extremely high level of customer service and of course we are disappointed. I will call you and discuss the situation and hopefully rectify any further issues. Kind Regards Thomas Izod - Lettings Manager
5/5
GoogleKallars in Deptford sold my house. Jay Akin and Natasha performed the viewings and when I requested, Jay provided prompt feedback after every viewing. They were professional and ultimately got me my asking price. The sales progression experience was also great. Louisa provided regular updates and promptly responded to my questions
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London has the most, with 365 reviews rated 4.5 out of 5, followed by Sidcup with 64.
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2019.
