Trusted Agent profile

John Hilton and Co estate agents in Brighton and Rottingdean

4.4

★★★★★ Great

393 reviews across 2 offices and 1 platform

John Hilton and Co has two offices, in Brighton and Rottingdean. Together they have 393 reviews on 1 platform, rated 4.4 out of 5 overall.

Google logo

4.4 / 5

393

Reviews on Google

All 2 offices

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

John Hilton and Co's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 393 reviews on Google only. Show every review

5/5

Google

We had such a positive experience renting with John Hilton, and couldn't recommend them enough! Catrina initially showed us round the property for our viewing, and we immediately felt comfortable and at ease. Kimberly then looked after us for the duration of our rental, from being there to check us in on the first day, occasionally popping round for checks, and always being on hand when any issues came up throughout our stay. She is such a genuine person, super communicative and was always such a great help getting things resolved and relaying information to our Landlord too. Would highly recommend John Hilton, and wouldn't think twice about using them in the future! Thank you so much :)

Tessa · 22 November 2023 · John Hilton and Co Brighton

Agent replied · 19 June 2024

Thank you for your kind review it is very much appreciated.

5/5

Google

Me and a friend of mine rented accomodation through John Hilton - and our agent was Jake Mehmet. He was reliable, understanding, thorough and everything you’ll want when securing accommodation. I cannot recommend their services enough and will definitely be using their services in the future. 10/10

Ali · 23 October 2023 · John Hilton and Co Brighton

Agent replied · 19 June 2024

Thank you for taking the time to write this review. Much appreciated.

5/5

Google

I made a buy-to-let investment with John Hilton, and I've been thoroughly impressed with their services. From the initial property viewing to tenant management and addressing any potential issues, their performance has been top-notch. They consistently go above and beyond to ensure everything runs smoothly. The Lettings team are superb and are super responsive. What's particularly brilliant is their extensive network of reliable subcontractors who provide cost-effective solutions and who respond promptly to any issues or problems that happen in the flat. I would 100% recommended John Hilton to anyone who is looking for an estate agent in the Brighton area.

Tina · 23 October 2023 · John Hilton and Co Brighton

Agent replied · 19 June 2024

Thank you for your kind review and glad to hear you are happy with our service 😁 …

5/5

Google

Outstanding service from beginning to end by the whole team. Tracy in particular moved heaven and earth to keep things on track and keep us informed every step of the way. Would highly recommend!

Luke · 12 October 2023 · John Hilton and Co Rottingdean

Agent replied · 19 June 2024

Thank you Luke for your kind words and good luck with your investment, it's a cracking property.

5/5

Google

Simply the Best. The JH team in Rottingdean got us through a very difficult sale and in particular Tom, Marius and Tracy. 100% professional and very nice people with it. Highly recommended.

Amanda · 12 October 2023 · John Hilton and Co Rottingdean

Agent replied · 19 June 2024

Thank you so much for your review and we are glad we managed to get the challenging sale across the line!

5/5

Google

Micheal was great, listened to us and helped us when there was something.

Sanna · 23 September 2023 · John Hilton and Co Brighton

Agent replied · 19 June 2024

Thank you for taking time to leave us a review. much appreciated.

5/5

Google

Me and 5 others rented student accomodation through John Hilton - and our agent was Kimberley. Kimberley was really kind and helpful whenever there was an issue and communicated well with us whenever we needed anything. She helped on many occasion to make sure everything was okay with the house and always chased up things swiftly. Thank you for all your help :)

Emily · 23 September 2023 · John Hilton and Co Brighton

Agent replied · 19 June 2024

Thank you Emily, for your amazing review. We are overjoyed you had a great experience with Kimberley as your property manager. We aim to ensure all students are well looked after and enjoy their time with us. We wish you all the best for the future

5/5

Google

I cannot recommend John Hilton enough for renting. Our property manager Jade has been absolutely brilliant with us, and is always so helpful whenever we’ve needed anything. I don’t think we’d ever rent through anyone else!

Katie · 24 August 2023 · John Hilton and Co Brighton

5/5

Google

I cannot recommend John Hilton Estate Agents highly enough. From my initial chat with Marius, to the wonderful Gaynor in Admin, and Tom who sold my house in less than a week of marketing to the excellent attention of Tracy, who liaises between buyer, seller and both solicitors with the conveyancing side of things - I am a very happy client. Tom was so hands on with his advice and knowledge of the market and the photographer was really good too. I felt looked after, respected and I always got a call back within minutes. If you want to sell your property well, in a BN postcode - look no further. Give them a call.

Super · 24 August 2023 · John Hilton and Co Brighton

5/5

Google

By far the best estate agents I have been with, as students we found John Hilton’s always so helpful when we had any issues, they were quick with communication and they value their tenants. The staff are so lovely, especially Catrina who ensured our tenancy ran smoothly. I would definitely recommend John Hilton to any students looking to rent!

Ashley · 24 August 2023 · John Hilton and Co Brighton

Agent replied · 19 June 2024

Thank you for your kind words. Very much appreciated.

1/5

Google

Terrible company, all they care about is money. Our tenancy ended with them about a year ago, and when we came to receiving our deposit, they took hundreds of it, citing reasons that the outside windows were dirty, or the skirting boards. Baring in mind we had handed the keys in about a week or so prior, and I've never heard of past tenants coming back to clean outside windows once keys have been handed in, even if it had been raining. Highly unethical, don't rent from JH if you are a student or on low income. Will never be using this company again. In response to their comment made: keys were not handed in early, simply on time. Tenants are allowed fair wear and tear, but apart from that the whole property was completely clean, no cleaners would have been needed and we had photos to show this. Absolutely typical that you would respond in this way and excuse yourself of any immorality. Further showing why you are a terrible and corrupt company. Shame on you.

Hannah · 25 July 2023 · John Hilton and Co Brighton

Agent replied · 19 June 2024

Dear Hannah, we are sorry if you feel unhappy about any deductions made against your deposit and please note that this is the reason for the deposit scheme. If you refer to your tenancy agreement and inventory, the property needs to be returned to the same condition it was given less fair wear and tear. The check out report, which is carried out by a third party may have picked up on dirt or damages, which as a tenant you are responsible to rectify. Check outs are only arranged once the tenancy has come to an end, handing keys back early does not affect the process as you have a right to return to the property before the tenancy end date. Whilst we appreciate that no one likes to have any deductions made to their deposit, if cleaning is required after you have checked out, then as a tenant you have a contractual obligation to cover this expense. Check out reports are impartial and not based on a tenant’s income, but on how they left the property. As an agent we cannot have new tenants moving into a property which is not cleaned to the required standard. We do not benefit in any way from organising cleaners or repairs, it just gives us more work to do.

5/5

Google

Absolutely brilliant from start to finish I cannot praise them enough. Excellent service very friendly staff, I will always recommend them. Thank you for a brilliant service MY

Megan · 20 June 2023 · John Hilton and Co Brighton

Agent replied · 19 June 2024

Many thanks for your kind review its much appreciated.

5/5

Google

Had a very smooth buying experience with Tracy Ewington overseeing the sale, organising access to the property on a number of occasions for measuring, showing my parents and arranging for the fences to be fixed, sheds and rubble at the property to be removed, and chased the sellers for responses for a speedy sale!

Laura · 20 June 2023 · John Hilton and Co Brighton

Agent replied · 19 June 2024

Many thanks for your kind words its much appreciated and we hope you will be happy in your new home.

5/5

Google

I have recently rented a flat with John Hilton and I am very happy so far. Communication has been great, and Archie Jutton in particular extremely helpful! Thank you

Marianna · 20 June 2023 · John Hilton and Co Brighton

Agent replied · 19 June 2024

Thank you Marianna for taking the time to leave us this review it is much appreciated.

5/5

Google

We were with this estate agents for two years and they were great. Fixed maintenance issues quickly and when we left they sorted the check out report quickly and took a fair amount off the damage deposit. Would recommend.

Emma · 20 June 2023 · John Hilton and Co Brighton

Agent replied · 19 June 2024

Many thanks for taking time out to write this review its appreciated.

1/5

Google

Really awful estate agents. Have dealt with them for two years in a row concerning two different university houses. Very dishonest and will charge made up fees regardless of whether you can provide proof of professional cleaning (as was in our case). Particularly beware of Archie Jutton who is unprofessional and overall unpleasant to deal with.

Sofia · 20 June 2023 · John Hilton and Co Brighton

5/5

Google

Tom and Tracy of John Hilton Brighton sold our house recently and I was so impressed with what they did for us in terms of efficiency, reliability and professionalism that I felt compelled to express that here. I wholeheartedly recommend John Hilton.

Pierre · 20 June 2023 · John Hilton and Co Brighton

Agent replied · 19 June 2024

Very much appreciated Pierre your words mean a lot.

5/5

Google

Recently bought a flat from someone being represented by the firm. John Hilton, and Tracy in particular, were extremely efficient at helping remedy the inescapable issues that can occur during a house purchase. Even after exchange they have been helpful in sorting little things that have cropped up prior to completion. If I ever come to sell, I shall use them.

Samuel · 20 June 2023 · John Hilton and Co Brighton

Agent replied · 19 June 2024

Thank you for you for your kind words it is very much appreciated and we hope you will enjoy your new home.

5/5

Google

Thoroughly professional and focused on the outcome. Tracy has demonstrated expert local and industry knowledge in helping rapidly progress an acquisition of a fantastic house in Brighton. Jo in lettings also exceeded expectations in helping with local council and planning matters, leveraging her network to create a win-win situation for tenants, the local authority and housing. Highly recommended.

Mark · 20 June 2023 · John Hilton and Co Brighton

Agent replied · 19 June 2024

Thank you for your kind words and we look forward to continuing to work with you.

5/5

Google

John Hilton Estate Agents are very helpful, professional and reliable estate agency company. There staff and customer relations is top notch and I recommend them for your ease in getting property or lettings.

Samuel · 20 June 2023 · John Hilton and Co Brighton

Agent replied · 19 June 2024

Thank you Samuel for leaving this review it is very much appreciated.

5/5

Google

Have been with John Hilton for nearly a year now and Michael Stanley-Lewis, our Property Manager, has been great to work with, he's quick at responding to any queries and has always dealt with situations efficiently and professionally.

Andrea · 20 June 2023 · John Hilton and Co Brighton

5/5

Google

Michael (our property manager) has been really helpful with maintenance issues, he’s proactive and quick to solve problems. As well as this, he helped us out with some problems we’d been having with utility bills.

Frances · 20 June 2023 · John Hilton and Co Brighton

5/5

Google

Absolutely fab experience, Kimberley is fantastic at responding and dealing with queries always on time and adequately. Any issues are always dealt with very quickly and professionally. Not a bad word to say and thoroughly enjoyed our tenancy!

Elena · 20 June 2023 · John Hilton and Co Brighton

Agent replied · 19 June 2024

Thank you very much for your kind review it is very much apprciated.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about John Hilton and Co

Which John Hilton and Co office has the most reviews?

Brighton has the most, with 346 reviews rated 4.4 out of 5, followed by Rottingdean with 47.

Where are the John Hilton and Co offices?

The two John Hilton and Co offices, by town:

  • Brighton: 132-135 Lewes Road, Brighton, BN2 3LG
  • Rottingdean: 52 High Street, Rottingdean, BN2 7HF

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent