5/5
amazing help by Bethania, great communication and any maintenance issues have been quickly fixed. I appreciate the help!!
Trusted Agent profile
★★★★★
392 reviews across 2 offices and 1 platform
John Hilton and Co has two offices, in Brighton and Rottingdean. Together they have 392 reviews on 1 platform, rated 4.4 out of 5 overall.
392
Reviews on Google
All 2 offices
John Hilton and Co's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
amazing help by Bethania, great communication and any maintenance issues have been quickly fixed. I appreciate the help!!
5/5
I’ve been very happy with my experience with John Hilton overall. Karen has always been friendly and helpful throughout our tenancy, answering our questions and making everything much easier for us.
5/5
Tom has just sold my grandmother’s flat and Marius sold my own flat last year. Both sales came with plenty of twists and turns in an ever-challenging market. Throughout, they were professional, offering frank, honest advice when needed. Their steadfast, pragmatic approach alleviated much of the stress and anxiety that comes with selling a property. I’m grateful for their support throughout both sales. I cannot thank them enough and would highly recommend them! 5 stars
5/5
A huge thank you to Simon Cox and his brilliant team. He guided us through a couple of complicated issues and took control of our furniture removals when there was a problem with the date. He was always upbeat and assured us that everything would work out and it did. It was a real pleasure having Simon helping us with the process of selling our property and we would thoroughly recommend both him and the team at Joh Hilton.
5/5
Organised three local estate agents in the Queenspark area to sell my dads house, to pay for his care. I chose John Hilton because they were honest and personable. I used their recommended solicitors and they were clear, prompt and courteous. Alex is a joy to hear from. He didnt bombard me with nonsense and was always cheerful and authentic. Good experience.
1/5
Aviod, Aviod , Aviod this estate agent as they robbed my daughter’s accommodation deposit
1/5
Avoid. I repeat, avoid this estate agency. Coming from a parent of a tenant who rented out a 2 bedroom property this year, service is absolutely rubbish. Once moved in, the girls noticed several issues with the house, one being horrible wall conditions with damp that clearly had been repainted over, sparking health and safety concerns. Upon arrival, it was also noticed that there was no wardrobe in one of the bedrooms, which was notified as a missing item, which was never gotten back to us for. If you try to contact this company, they will IGNORE YOU! Having attended the flat during leaving the property and end of tenancy myself, we made sure the property was in the exact same condition as what it was before, and still charged ridiculous amounts of our deposit totaling to £1200 over “decoration” and other issues which were not to blame of the tenance. After enquiring via email to dispute the costs, we were ignored, money sent back to our accounts without consent, which is a breach of their own contract. You will not get your money back. STAY AWAY.
5/5
We were buying house via John Hilton (but selling flat via another estate agency). Very often we felt like Alex was the only one who kept us updated and it looked like he was doing 3 jobs at once (acting like agent from both parties and conveyancer too). Highly recommend him to anyone.
5/5
Tom has been great on viewings and the start of our buying process. Long may he continue!
5/5
I've just sold a rental property through John Hilton. While they found a buyer really quickly, the sale did take a little longer than we hoped due to the buyer being somewhat difficult. However Alex Wilson managed the situation brilliantlly. With poise and persistance he got us over the line. I honestly can't thank him enough for his professionalism and time.
5/5
Karen at John Hilton was brilliant in helping me let my property. I chose her over other agents because she came across as genuine and trustworthy from the start. She was responsive, professional, and made the whole process smooth from start to finish. I would definitely recommend her and the team
5/5
Fantastic service as a Buyer from Marius and the Team. They happily accomodated lots of repeat visits from us, whilst the purchase was going through. Alex is an absolute pleasure to deal with and one of the most helpful Agents I've come across. Many thanks!
5/5
Tom was excellent throughout. He showed us the flat twice and was consistently knowledgeable, honest and genuinely helpful, never pushy, and very clear about both the positives and the things we needed to consider. He made the whole process feel straightforward and was a real pleasure to deal with. I’d happily recommend him.
5/5
We had a fantastic experience with Tom Coffey throughout the process of buying our new flat. He was always friendly, professional and incredibly helpful, keeping us updated and supporting us whenever we had questions. Buying a property can be quite a stressful process, but Tom made everything much easier with his great communication and positive attitude. We really appreciated all his help in getting everything over the line. Thank you so much, Tom! We’re very happy in our new home and would definitely recommend him to anyone looking to buy or sell a property.
5/5
I could not be happier with the service provided by John Hilton but specifically from Karen Tigar. She has been so warm and helpful helping me and my family secure a home & I couldn’t be more grateful . She has been so communicative with me throughout this whole process & it felt like she really wanted us to find our home. Couldn’t recommend enough so thanks again for it all.
5/5
Services : Sales (I sold two properties using them) Sold price : £345000 Would you recommend ? : Yes Postcode : BN2 25 Aug 2026 People found this helpful Used John Hilton twice now to sell property in Brighton. Great service and attention from Tom and Marius, highly recommended . I would use them again without fail.
5/5
When we moved into our new house our fridge wasn’t working and within days a new one was ordered and on its way. Bethania is wonderful at her job and made sure we weren’t without a fridge for too long
1/5
Absolutely awful experience. We will never buy through this agent.
I am very sorry that you feel that way, I know that you are very disappointed at losing the property you wanted when you lost your buyer. I have tried to call you a number of times after a conversation with the vendor last week. We can assure you that you are the first person we will contact should the current sale fall through.
5/5
Some of the best customer Service I’ve ever experienced. Karen is an absolute star and always goes that extra Mile. Thank you.
5/5
Excellent service from Sadiya, thank you very much!
5/5
Excellent letting agents, and our contact there (Karen Tigar) is always helpful, efficient, professional, courteous & kind.
5/5
Dealt with zach during our tenancy and has been brilliant! Had some important post sent to my new tenancy before moving in and he went above and beyond to help me get it in time!
5/5
I’m acting as guarantor for a letting with John Hilton. Sadiya, one of the agents went over and above with her help sorting the verification with Goodlord. Much appreciated.
5/5
Massive thank you to Karen Tigar at John Hiltons for all her help! So supportive, friendly, and always quick to answer my questions. She kept me updated every step of the way. I can't thank her enough for all her help! 5 stars all the way! Highly recommend! 😊 …
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Brighton has the most, with 345 reviews rated 4.4 out of 5, followed by Rottingdean with 47.
The two John Hilton and Co offices, by town: