★★★★★ 1/5
GoogleThe worst of the worst.
DO NOT RENT FROM THIS AGENCY, I REPEAT DO NOT FALL IN THEIR TRAP.
John Hilton marked my horrible beginning in studying in Brighton. Like anyone they would start with smiles and promises etc.
But once the agreement is signed they are no where to be found, and when I finally got the chance I was treated horribly and even threatened to be physically assaulted when I asked for my legal rights as a tenant. In the end I never got my money back or my dignity as a human being.
Please do not deal with them they are horrible.
Electronic · 20 June 2023 · John Hilton and Co Brighton
Agent replied · 19 June 2024
Dear Mohammad,
Please would you let us know the property address of which you were renting so that we can look into this for you?
Many Thanks
★★★★★ 5/5
GoogleTom Coffey of John Hilton sold our house. We immediately felt we were in very good hands and this was proven within days; we had multiple views and fantastic offers (outstripping the conveyer belt promises of other agents we had tried.) We were handed over to the care of Tracy Ewington who was without fail, friendly, helpful and quick to respond. Fantastic, efficient, friendly service. Highly recommended.
Lulu · 20 June 2023 · John Hilton and Co Brighton
Agent replied · 19 June 2024
Thank you so much and we hope you are settled in your new home.
★★★★★ 4/5
GoogleWe had very bumpy start with JH, we were left with rubbish and beds for an unfurnished let, trades people letting themselves in consistently and without our consent with no accountability. Then Kimberley Gold started…. Since she’s taken over as our contact I can only say how wonderfully she takes care of all our needs. Kimberley is a delight to deal with always kind helpful and professional.
I’d recommend JH only as we have the pleasure of having Kimberley Golds as our agent. She is a gem and hope she never leaves ;)
Shanila · 20 June 2023 · John Hilton and Co Brighton
★★★★★ 5/5
GoogleJohn Hiltons and in particular Jo Stafford there, has provided service that has gone above and beyond before, during and even after being contracted as our letting agent. She has always been accessible, supportive and constructive. When we've needed a solution Jo at John Hilton has always provided us with trusted contacts, creative ideas and nothing other than friendly, professional and comprehensive support. Thank you!
Christian · 20 June 2023 · John Hilton and Co Brighton
Agent replied · 19 June 2024
Many thanks for taking the time to write this review.
★★★★★ 5/5
GoogleAmazing team and service from start to finish.
Tracy is an absolute super star and there is no way that our property purchase would have gone through as quickly without her liaising between our / the sellers solicitors. Would highly recommend working with these guys.
Thanks again Tracy.
Liz · 20 June 2023 · John Hilton and Co Brighton
★★★★★ 5/5
GoogleJohn Hilton acted for us in the sale of our property. The house attracted a lot of interest & we agreed an offer close to the asking price. Communication was great throughout & we would like to pay particular thanks to Tom for his engaging & sensitive manner.
Peter · 20 June 2023 · John Hilton and Co Brighton
Agent replied · 19 June 2024
Hi Peter, thank you for leaving this kind review and we are pleased with the result achieved and the timings.
★★★★★ 5/5
GoogleThis is a review for John Hilton sales located in Rottingdean.
I decided to place my property on the market with John Hilton.
The house sale being part of the process of my relocation to Australia. I decided upon John Hilton based in Rottingdean, East Sussex.
The team at John Hilton's ensured that throughout the process
they are extremely professional. However, it was their level of support and their friendly manner, that for me really exceeded my expectations.
I would like too especially thank the following staff:
Tom Coffey. Tom was my primary contact in regard to the sale. I could not recommend Tom any higher. Amazingly friendly, very supportive, always willing to assist.
Tracy Ewington. Tracy was fantastic. Each time I rang with a concern, Tracy provided the support I required, chasing anything outstanding, soothing my concerns.
If you are contemplating placing your property on the market, and you are looking for an Estate Agents that supports you during the process, that are incredibly friendly, and thoroughly professional, then I believe John Hilton is the perfect fit.
Perry · 20 June 2023 · John Hilton and Co Brighton
Agent replied · 19 June 2024
Thank you Perry for leaving us this review and we all wish you the best with your new chapter.
★★★★★ 5/5
GoogleJohn Hiltons were very professional and efficient throughout the whole process of the sale of my property. What was invaluable was having a dedicated person to liaise with the buyer post the offer being accepted. Tracy provided an exceptional service. It opened a clear line of communication which is often lost when dealing with solicitors. Would highly recommend.
Nick · 20 June 2023 · John Hilton and Co Brighton
Agent replied · 19 June 2024
Many thanks for your kind words and pleased we were able to get it over the line!
★★★★★ 1/5
GoogleI write this in all sincerity and pain, I only wish I wasn’t quick in dropping a review a year ago praising them. I hope other international students see this and trade carefully.
I rented a 6 bed house alongside other 5 girls with John Hilton Agent, during our tenancy, my house mates and I lived in this house with utmost care. Upon vacating, we used a cleaning service company recommended by this same Agent and left the house in almost a new state. 7 weeks later since our tenancy ended, our deposit hasn’t been returned.
The worst part was the level of lack of professionalism, long delay to responding to emails, it’s almost like they’re avoiding us.
Eventually when they got back, we’re being charged for things ordinarily we shouldn’t have been charged for covered under the wear and tear clause including rubbish disposal, despite not leaving rubbish in the house.
I sincerely recommend this Agency re-evaluate it’s end of tenancy dealings with students considering that students make up a huge population of its clients.
I’m really pained about my end of tenancy experience and the continued neglect from the Agency. As at today, we haven’t seen a certificate of our deposit being insured.
Folks, be careful.
Ifeoma · 20 June 2023 · John Hilton and Co Brighton
★★★★★ 5/5
GoogleI was with John Hiltons for both my sale and purchase and they were absolutely brilliant from beginning to end! The team are mature and incredibly professional and treated my house and those I viewed with the utmost respect (shoes off on carpets etc) Once a sale was agreed, the ongoing process was managed by the superb Tracy, who liaises with the others in the chain and their respective estate agents and she really does it well!! I also want to say a big thank you to Tom, Simon and Marius and the whole team who made the process as smooth as it possibly could be.
Jo · 20 June 2023 · John Hilton and Co Brighton
★★★★★ 5/5
GoogleI am a tenant with John Hilton and I am extremely happy with how helpful Kimberley Golds has been with the property I am renting. She is always quick to respond to any queries or concerns I have and recently ensured that I felt secure in my house by assisting with getting an extra lock installed. I have never come across a letting agent as professional and kind as Kimberley! Extremely satisfied with the services here.
Tahreem · 20 June 2023 · John Hilton and Co Brighton
★★★★★ 5/5
GoogleSelling or buying a house in Brighton, we've done both with John Hilton and there were brilliant both times. Fast, diligent, no nonsense. Both times we had very fast turn around and they managed to make it happen. They are great at handling worried buyers and respond quickly with calls and emails to all questions. Special thanks to Tracy who was great at looking after us in both purchase and sale.
Liam · 20 June 2023 · John Hilton and Co Brighton
Agent replied · 19 June 2024
Thank you for taking the time to write this review and we wish you all the best with the next chapter.
★★★★★ 5/5
GoogleTom at John Hilton's was absolutely brilliant. Easy to get hold off and answered all queries quickly. Friendly and professional all the way through. A local estate agent that makes the differencePositiveResponsiveness, Quality, Professionalism
K · 25 August 2022 · John Hilton and Co Brighton
Agent replied · 19 June 2024
Thank you for your kind words it is very much appreciated.
★★★★★ 5/5
GoogleHaving recently sold my property using the team at John Hilton, I am happy to recommend them. I found everyone easy to communicate with and they were all extremely professional.PositiveResponsiveness, Professionalism
Alison · 25 August 2022 · John Hilton and Co Brighton
Agent replied · 19 June 2024
Many thanks for your kind words and we hope you will be very happy in your new home from all of the sales team at John Hiltons.
★★★★★ 5/5
GoogleArchie at John Hilton was amazing throughout the whole process of me finding a property and right up until the day I moved in. He was informative, keeping me in the loop with all stages and very professional. I have had a previous bad experience with estate agents but John Hilton will always be my first point of call in the future. Thank you!PositiveResponsiveness, Professionalism
Chelsea · 25 August 2022 · John Hilton and Co Brighton
Agent replied · 19 June 2024
Thank you for your kind review it is much appreciated.
★★★★★ 3/5
GoogleRating only, no written review.
Tom · 20 June 2022 · John Hilton and Co Brighton
★★★★★ 1/5
GoogleRating only, no written review.
Joey · 20 June 2022 · John Hilton and Co Brighton
★★★★★ 3/5
GoogleRating only, no written review.
Sam · 20 June 2022 · John Hilton and Co Brighton
★★★★★ 5/5
GoogleLottie is great!
Gaetano · 20 June 2022 · John Hilton and Co Brighton
Agent replied · 19 June 2024
Thank you Gaetano
★★★★★ 1/5
GoogleSeems to me they don't care
Spencer · 20 June 2022 · John Hilton and Co Brighton
Agent replied · 19 June 2024
Dear Spencer,
John Hilton have been in touch prior to your review regarding a difficult tenant who lives in a neighbouring property within your block. We are working with this tenant and doing what we can to remedy the situation. We are sorry to hear that you feel that we do not care which is not the case at all. As you are aware other occupants in the building met with the tenant and agreed he was a suitable person to reside in the building prior to any agreements being drawn up. When we do have difficult situations, we need to work within the law and take these steps accordingly.
★★★★★ 5/5
Googlejust moved in with john hilton and have been a pleasure to work with so far! friendly, approachable and professional.PositiveResponsiveness, Professionalism
Heather · 20 June 2022 · John Hilton and Co Brighton
Agent replied · 19 June 2024
Thank you for your review it's very much appreciated.
★★★★★ 5/5
GoogleOur property manager Jerry was incredibly quick with solving issues at the property & made our move in process incredibly easyPositiveResponsiveness, Professionalism
Elliot · 20 June 2022 · John Hilton and Co Brighton
Agent replied · 19 June 2024
Thank you Elliot for your review its appreciated
★★★★★ 5/5
GoogleThe team was efficient and friendly and overall offered a great service. We mostly communicated with Megan who was very responsive to any questions and problems that we had!PositiveResponsiveness, Quality, Professionalism, Value
Loyse · 20 June 2022 · John Hilton and Co Brighton
Agent replied · 19 June 2024
Thank you for your kind review it is very much appreciated.
★★★★★ 5/5
GoogleExperience with Archie was outstanding, for someone younger he has more skills in the industry than most older than him. 10/10 Service
JWhit888 · 20 June 2022 · John Hilton and Co Brighton
Agent replied · 19 June 2024
Thank you it is much appreciated
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