Jigsaw Letting letting agents in Selby and Spalding

★★★★★ 5/5

Google

Rating only, no written review.

Mariola · 16 June 2022 · Jigsaw Lettings

★★★★★ 1/5

Google

This company is dreadful and treats everyone like they are the least important thing to them. Please never use this company because they don't care. Any communications are totally ignored.

J · 16 June 2022 · Jigsaw Lettings

★★★★★ 5/5

Google

Agent was brilliant to myself when moving in. Relocating from another part of the country was made a lot easier by the agents kindness and assistance. Also, since living at the property any issues raised have been resolved and any lack of communication regarding these issues have been apologised for and rectified. Thank you

David · 16 June 2022 · Jigsaw Lettings

★★★★★ 1/5

Google

An embarrassment of a company who are too lazy to even make a phone call! Enquired on a house for let over 2 weeks ago to request photos of the inside as Rightmove only showed (and still only shows) 3 external photos, I was informed that Matt would get back to me later that day and email the photos over. I never received any photos of that property but after seeing Jigsaw had another property I was interested in, I decided to give them the benefit of the doubt and request a viewing on the second property. I had to repeatedly ring for days before Matt finally rang me back 3 days later, after I had given up trying, and booked a viewing for later that week. Every time I was told that Matt was busy and would ring me back that day but this never happened. On the day of the viewing I attempted to ring Matt to confirm the time we had arranged and that the viewing was still going ahead, but I was left with no answer yet again. Despite all of this, the house was presented very well due to it being a new build and I decided I would like to go ahead with an application. I spoke with Matt about the application process whilst at the property and was told I would have the link to the application form sent to me straight away. By the next morning I still hadn't received anything and after another phone call to Jigsaw, I was told again Matt was busy and would send it over when he could. This was already a day later than expected. Eventually I received the email with the application and completed this immediately. I was informed I would hear a response within 24 hours and awaited a phone call from Matt which I never received. I rang Matt the following day to get an update and was informed that all credit checks, income checks and referencing was passed and that all we needed was the landlord to confirm before I could go ahead and Matt would do this today and let me know the outcome the following day. Surprise surprise, I heard nothing from Matt again, and had attempted to call him multiple times with no success. Eventually I managed to speak with Matt who was far from helpful and simply stated he would be back in touch. Its been over a week since I started my application and I am still no further forward in knowing if it has been successful or not. I understand that applications take time but it is not unreasonable to be updated throughout the process. I have received multiple phone calls and emails from companies regarding setting up my broadband and utility bills etc for my move in date of 15th October? I have never been informed that my application has been accepted let alone given a move in date. It is nearly impossible to speak to Matt, and any request for a call back is simply ignored. If Jigsaw can't be bothered to even secure a tenant on a property, I would hate to think how difficult it would be to get an issue resolved once you had already moved in. I have now requested that my application is retracted as I refuse to spend any money with such a joke of a company after receiving absolutely disgusting customer service. And I certainly do not want Matt to receive any kind of commission for his inability to communicate and incompetency in carrying out his own job.NegativeResponsiveness, Professionalism

Hannah · 16 June 2022 · Jigsaw Lettings

★★★★★ 4/5

Google

Rating only, no written review.

Ieva · 16 June 2022 · Jigsaw Letting Selby

★★★★★ 5/5

Google

Rating only, no written review.

Ivelina · 16 June 2022 · Jigsaw Letting Selby

★★★★★ 3/5

Google

Rating only, no written review.

Steph · 16 June 2022 · Jigsaw Letting Selby

★★★★★ 5/5

Google

Rating only, no written review.

Ringo · 16 June 2022 · Jigsaw Letting Selby

★★★★★ 5/5

Google

Super friendly! Good price!! Better taste!!

Mar · 16 June 2022 · Jigsaw Letting Selby

★★★★★ 1/5

Google

Where to start. First property we went to rent through them paid deposit, signed contracts, 4 days before move date told property was no longer available to rent. We rented another property with them as stuck, now handed in months notice to find out its not a month apparently its up to 2 months. They ask tenants to do viewings for them and send contractors onto property without telling you. I found them wholly unprofessional and unreasonable. Not just to tenants but to landlords, my landlord will now loose out on the new rent rate for the property and also I as a landlord would be unhappy about my tenants doing viewings. I would not purchase or rent as a buyer, seller or tenant / landlord as I don't trust them, they just seem lazy and also they do not act in the clients best interests.

Cheryl · 16 June 2022 · Jigsaw Letting Selby

★★★★★ 5/5

Google

I have several properties with Jigsaw Letting, using their very competitively priced fully managed service and have no complaints. They have always found me a tenant in super quick time and deal with all issues in a completely professional cost effective and friendly manner. I would have no hesitation in recommending them to anyone who needs an agent they can trust.

Ian · 16 June 2022 · Jigsaw Letting Selby

★★★★★ 1/5

Google

Rating only, no written review.

Daniel · 27 December 2021 · Jigsaw Lettings

★★★★★ 5/5

Google

I have dealt with Jigsaw for over 12 years and must say,the service is first class and I have never had any problems. I do not stay with someone,who lets me down ! So still putting all my lets via JIGSAW whom,for me,go above and beyond in their service to me. Here is to the next 12 years !!!!!!!!!!!PositiveResponsiveness, Quality, Professionalism, Value

Paul · 25 August 2021 · Jigsaw Lettings

★★★★★ 1/5

Google

Currently letting under this agency and I'm rather disappointed in the service. During the viewing our site manager Matt, was very friendly and quick to reply and help us settle in. But now they have done little to up-keep the site and reply to some questions and issues we've noticed over time. We love the place but feel very neglected.NegativeResponsiveness, Professionalism

Elliot · 16 June 2021 · Jigsaw Lettings

★★★★★ 1/5

Google

Been a tenant on this site from the start and the site manager's neglect for it is concerning and rather embarassing for the tenants that live here. Matt (our site manager) has been so hesitate to fix anything wrong with this site and refuses to acknowledge any complaints and do anything about it till it's get out of hand. The site alone is lovely but the lack of management is really bringing it down. I will change my review but only when things start getting done.NegativeResponsiveness, Professionalism

Trish · 16 June 2021 · Jigsaw Lettings

★★★★★ 1/5

Google

if could rate lower then 1 star I would, Moved into a property and Matt was happy to take our money quickly but since moved in no issues have been resolved. Was told things would be sorted before we moved in and over 2 months later am still waiting. Matt does not respond to any emails texts or phone calls, when he does reply he don't stick to his word. Have now asked for our landlord details and if jigsaw are registered with the property ombudsman or redress scheme and have been ignored AGAIN. feel sorry for the people letting there properties via this company as making tenants life stressful and unhappy.NegativeResponsiveness, Professionalism

Louise · 16 June 2021 · Jigsaw Lettings

★★★★★ 5/5

Google

Rating only, no written review.

Steve · 16 June 2021 · Jigsaw Letting Selby

★★★★★ 2/5

Google

Rating only, no written review.

Jay · 16 June 2021 · Jigsaw Letting Selby

★★★★★ 5/5

Google

Rating only, no written review.

Martin · 16 June 2021 · Jigsaw Letting Selby

★★★★★ 2/5

Google

Rating only, no written review.

Hazel · 16 June 2021 · Jigsaw Letting Selby

★★★★★ 3/5

Google

Rating only, no written review.

Paul · 16 June 2021 · Jigsaw Letting Selby

★★★★★ 5/5

Google

Rating only, no written review.

Laura · 16 June 2021 · Jigsaw Letting Selby

★★★★★ 5/5

Google

Always helpful friendly team

P · 16 June 2021 · Jigsaw Letting Selby

★★★★★ 1/5

Google

Never got back to me re my enquiry.

Alan · 16 June 2021 · Jigsaw Letting Selby