5/5
Very helpfull company cleared all my doubts about renting
Agent replied Β· 15 June 2024
Thank you :)

Trusted Agent profile
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225 reviews across 2 offices and 3 platforms
Jigsaw Letting has two offices, in Selby and Spalding. Together they have 225 reviews on three platforms, rated 3.6 out of 5 overall.
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Jigsaw Letting's two offices, most reviewed first. Each has its own page.
Showing 204 reviews on Google only. Show every review
5/5
Very helpfull company cleared all my doubts about renting
Thank you :)
2/5
Not responsive. No communication. Not happy with their services.
Hi Abdul we do not have your details or any communication from you to be able to assist you further. If you call asking to speak to the manager we can help with any issues you have or if easier pop us an email over and we can call you when it is convenient for you. Many thanks Jigsaw Team :)
5/5
We have just rented a property from this company and I would highly recommend these. They are friendly people who can't do enough for you and will answer any questions you have. They are quick at responding to emails. Highly recommend.
Thank you so much :)
1/5
No communication, no repairs, very fake and arrogant.
1/5
Avoid them! Horrible service. Called every day for a week to be told we will get a phone call back, never happened. 9th try and they tell us the property we were enquiring for is now gone!
5/5
Excellent at helping very helpful staff polite efficient reccommend them to all
Thank you so much :)
2/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
Great company, Matt has been very helpful and supportive through out the process of relocating from the North. Couldnβt praise him enough π β¦
1/5
DO NOT USE! I rented through this agent and from start to finish he was useless! False promises regarding repairs, no check in inventory, never returning calls or responding to messages, didn't even acknowledge I had given notice until the day before the lease ended and most importantly not fulfilling even legal obligations such as gas safety inspections. Mine was 18 months out of date when I vacated the property! The fight continues to get my deposit released as he has ignored communications from me and the DPS!
1/5
The agency is not responsive. Very difficult to reach , they donβt return phone calls. We gave them a 2 months notice and they never replied to say they have received. We have left the house 4 weeks ago and we still didnβt her from Matt about returning the deposit. He said he would pay last week but so far nothing. Please walk away from them. We do t even know how and when we will receive the deposit back. Apart from the difficulty in communicating and getting the deposit back, Matt is quite flexible.
1/5
Rating only, no written review.
Good afternoon, if you let us know how we can improve our service or how we can help you...
1/5
no call back when asking fir a viewing...useless
Good morning Kieron, we have been emailing you with regards to your initial email enquiry with us on 16 September 2022 at 17:53. After trying to call you on Saturday morning with no avail we emailed you on Saturday 17/09/2022 at 12:03, Tuesday 20/09/2022 at 14:07, & Wednesday 28/09/2022 at 17:56 and have received no response from you. However, I see from your initial email your details have been logged and should a suitable property become available for you we will be sure to let you know.
5/5
Very helpful, professional, wonderful staff, highly recommend πππ β¦
Thank you so much for your kind words. We try to work hard for each and every one of our customers and we are so glad that you are happy with our service. Remember if you recommend us to a friend to sell their house we will thank you with Β£100 gift voucher of your choice upon the completion of the sale. Take care
4/5
All the staff have time to explain to you step by step and always make you feel welcome
Thank you for your 5 star review Anne, we really appreciate it! Don't forget if you recommend us to a friend to use our selling service you get Β£100 vouchers of your choice upon completion :) Take care
5/5
I need to give the Staff 5 stars, they are very helpful as I suffer from various medical issues
Thank you so much for your kind words. We try to work hard for each and every one of our customers and we are so glad that you are happy with our service. Remember if you recommend us to a friend to sell their house we will thank you with Β£100 gift voucher of your choice upon the completion of the sale. Take care
5/5
Best letting agent I've used... Great service and lovely people!π β¦
Thank you for your 5 star review James, we really appreciate it! Don't forget if you recommend us to a friend to use our selling service you get Β£100 vouchers of your choice upon completion :) Take care
3/5
I went in to get details of a property for sale on their books but found that the details did not have a floor plan. Not the most useful.
Sorry to hear this Peter, we do have floorplans for all of our properties so if you would like to let me know which one we can forward this on for you :)
5/5
Excellent service throughout the sale process by Team Jigsaw. Our sale was particularly difficult due to issues created by some of the other sellers, solicitors and estate agents in the chain. However Rebecca worked so hard trying to sort out the many issues others created, always following things up and responding to my calls. Its thanks to Rebecca that the sale completed. If you are seriously thinking of selling your property then Team Jigsaw are the Estate Agent you need.
Thank you for your 5 star review Lyn, we really appreciate it! Don't forget if you recommend us to a friend (as I know you will after using us a couple of times already to sell your properties) to use our selling service you get Β£100 vouchers of your choice upon completion :) Take care
2/5
So far so good. These ladies have been very responsive, welcoming and polite. Fingers crossed the viewing comes to something! Update - It did not. After spending time and money commuting to view, the application was rejected, reason given was that the landlord changed his mind about something they/the agency knew about before the viewing. Since then jigsaw have made it pretty crystal clear they aren't interested anymore.
Sorry that you were unsuccessful in your application, we have other properties available so if you'd like to get in touch with some that you like the look of we can arrange a viewing for you :)
3/5
Rating only, no written review.
Thank you for your review. As a thank you if you recommend our selling services to a friend you will receive Β£100 in gift vouchers of your choice upon completion of the sale :)
5/5
Rating only, no written review.
Thank you for your 5 star review, we really appreciate it! Don't forget if you recommend us to a friend to use our selling service you get Β£100 vouchers of your choice upon completion :)
1/5
Rating only, no written review.
1/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Selby has the most, with 176 reviews rated 4.0 out of 5, followed by Spalding with 49.
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