Trusted Agent profile
★★★★★
110 reviews across 2 offices and 2 platforms
Jennings and Barrett has two offices, all in Bexley. Together they have 110 reviews on two platforms, rated 3.3 out of 5 overall.
103
Reviews on Google
All 2 offices
7
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
Jennings and Barrett's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJennings & Barrett have been managing a number of investment properties for me for some years now. They are very professional, efficient and approachable. They dealt with my mother initially and showed much kindness and patience, I am grateful to them for that. I would have no hesitation in recommending them.
Thank you Luisa for your fantastic 5 star review . We hope all is well with your Mother and the family.
5/5
GoogleThe sales and letting teams are very responsive and professional when dealing with issues with our buy to let property.
Thank you for you fantastic review Christopher! We are so happy we could help you with your buy to let property. All the best Jennings & Barrett
1/5
GoogleWould not recommend this company to manage your building or block of flats. The communal halls are absent of fire extinguishers for a long time, the grounds are poorly managed, when reporting criminal activity has occurred on the premises to the Jennings and Barrett they could not even be bothered to return a phone call. The gardeners they employ arrive for 10 mins and leave, the place looks a state! The guttering system has been broken so long that water is running down the building and created damp which has turned to mould, this has resulted in the bedroom becoming uninhabitable. Through no option remaining we have had to involve environmental heath to take over this case. This issue has been on going for nearly 2 years, I have seen the management company here physically once! No contact by the block management has ever been received by us, they must have spent their yearly budget on noise complaint letters. This complaint is in no way a representative of Capitol Estates who manage the flat, although slow in their process have been very helpful once prompted.
Hi James, We apologise for the unsatisfactory experience you have had. We have been advising your landlord , along with all of the leaseholders at the development of the works required to the property over a number of years . The leaseholders will need to pay for this work. We cannot spend leaseholders money that we do not have . The removal of fire extinguishers from common parts was as requested by the independent fire risk assessment and this information should be communicated to you by your landlord. I hope that this explains the difficulties we have with regards meeting the leaseholders expectations for very low maintenance costs and the Freeholder obligations as per the lease. It is typical that the agent gets caught in the middle. We hope this clears things up for you. All the best Jennings & Barrett
5/5
GoogleJennings and Barret gave an excellent service selling my late mother's property in Orpington. They were spot on with the valuation, arranged the accompanied viewings and also very professional in their negotiations with the buyer, keeping me informed at all stages. Highly recommended.
Hi Jill, thank you so much for your amazing review. Your feedback is appreciated and very helpful to us. Wishing you all the best Jennings & Barrett
5/5
GoogleRating only, no written review.
Hi Paul, Thank you for your 5 star review! Many thanks Jennings & Barrett
5/5
GoogleThe sales and letting teams are very responsive and professional when dealing with issues with our buy to let property.PositiveProfessionalism
Thank you for you fantastic review Christopher! We are so happy we could help you with your buy to let property. All the best Jennings & Barrett
1/5
GoogleWould not recommend this company to manage your building or block of flats. The communal halls are absent of fire extinguishers for a long time, the grounds are poorly managed, when reporting criminal activity has occurred on the premises to the Jennings and Barrett they could not even be bothered to return a phone call. The gardeners they employ arrive for 10 mins and leave, the place looks a state! The guttering system has been broken so long that water is running down the building and created damp which has turned to mould, this has resulted in the bedroom becoming uninhabitable. Through no option remaining we have had to involve environmental heath to take over this case. This issue has been on going for nearly 2 years, I have seen the management company here physically once! No contact by the block management has ever been received by us, they must have spent their yearly budget on noise complaint letters. This complaint is in no way a representative of Capitol Estates who manage the flat, although slow in their process have been very helpful once prompted.NegativeResponsiveness, Quality, Professionalism, Value
Hi James, We apologise for the unsatisfactory experience you have had. We have been advising your landlord , along with all of the leaseholders at the development of the works required to the property over a number of years . The leaseholders will need to pay for this work. We cannot spend leaseholders money that we do not have . The removal of fire extinguishers from common parts was as requested by the independent fire risk assessment and this information should be communicated to you by your landlord. I hope that this explains the difficulties we have with regards meeting the leaseholders expectations for very low maintenance costs and the Freeholder obligations as per the lease. It is typical that the agent gets caught in the middle. We hope this clears things up for you. All the best Jennings & Barrett
5/5
GoogleJennings and Barret gave an excellent service selling my late mother's property in Orpington. They were spot on with the valuation, arranged the accompanied viewings and also very professional in their negotiations with the buyer, keeping me informed at all stages. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Hi Jill, thank you so much for your amazing review. Your feedback is appreciated and very helpful to us. Wishing you all the best Jennings & Barrett
5/5
GoogleRating only, no written review.
Hi Paul, Thank you for your 5 star review! Many thanks Jennings & Barrett
1/5
GoogleAvoid if you can, as a Tenant everything was ok until I tried to get my deposit back after the tenancy agreement ended. The flat was left very clean and not problems on the check out. Then they asked me an invoice of a professional cleaner that was not on the contract, they wanted to take money from my deposit for not reason. I asked many times for them to explain the problem so I could solve it. But they never did because there was no problem, they just wanted to try to take my deposit for not reason what I find dishonest and unlawful. Luckily, I know my rights and after a couple of letters they had to return the money but it was a waste of time. I think this dishonest company always try to take money from your deposit and if you let them, they will take it all.
Hi Charlotte, We apologise for the experience you've had but we work on behalf of the landlord. We have to take the landlords legal instructions with regards to the return of deposits. We ensured that you were aware of how to raise a dispute. This process is carried out by an independent body and they make a ruling that we must follow. All the best Jennings & Barrett
1/5
GoogleAvoid if you can, as a Tenant everything was ok until I tried to get my deposit back after the tenancy agreement ended. The flat was left very clean and not problems on the check out. Then they asked me an invoice of a professional cleaner that was not on the contract, they wanted to take money from my deposit for not reason. I asked many times for them to explain the problem so I could solve it. But they never did because there was no problem, they just wanted to try to take my deposit for not reason what I find dishonest and unlawful. Luckily, I know my rights and after a couple of letters they had to return the money but it was a waste of time. I think this dishonest company always try to take money from your deposit and if you let them, they will take it all.
Hi Charlotte, We apologise for the experience you've had but we work on behalf of the landlord. We have to take the landlords legal instructions with regards to the return of deposits. We ensured that you were aware of how to raise a dispute. This process is carried out by an independent body and they make a ruling that we must follow. All the best Jennings & Barrett
5/5
GoogleVery professional and efficient service by a local team who know the area very well.
Hi Jemima, Thank you for your lovely review and kind words. All the best Jennings & Barrett
5/5
GoogleMy wife and I just completed the sale of our first home and want to thank the team at Jennings & Barrett for their help over this time. We had been renting accommodation through Jennings for several years before we bought our 1st home. We chose a place that was on the market through Jennings because we know and trust their work and their team of people. The transaction was simple and hassle free for us. A particular mention for Katie at the Sidcup branch who helped us in the very beginning. We are very thankful for their service and continue to recommend them to family and friends who wish to rent, sell or need management of their property. Dan - Dartford
Hi Dan, Thank you for your fantastic review and you are most welcome. We're so happy to have helped you through the years and excited to get you in your first home! Katie will be thrilled with your comments. We hope to work with you again with any future properties. All the best Jennings & Barrett
5/5
GoogleVery professional and efficient service by a local team who know the area very well.
Hi Jemima, Thank you for your lovely review and kind words. All the best Jennings & Barrett
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bexley (4 Sidcup Hill) has the most, with 59 reviews rated 3.1 out of 5, followed by Bexley (Jennings and Barrett) with 58.
The two Jennings and Barrett offices, by town:
Tell us what you need and up to 3 trusted local agents will be in touch.
