Trusted Agent profile

James Laurence Sales and Lettings in Birmingham

4.4

★★★★★ Great

686 reviews across 2 offices and 3 platforms

James Laurence Sales and Lettings has two offices, all in Birmingham. Together they have 686 reviews on three platforms, rated 4.4 out of 5 overall.

Google logo

4.4 / 5

601

Reviews on Google

All 2 offices

Facebook logo

3.4 / 5

10

Reviews on Facebook

All 2 offices

Trustpilot logo

75

Reviews on Trustpilot

Business-wide

Our offices

James Laurence Sales and Lettings's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 599 reviews on Google only. Show every review

5/5

Google

James Laurence are absolutely amazing, and the experience and service that I've had from Melissa and Charlie in particular has been perfect. They have both taken the time to make sure everything was organized for me, answer any questions that I've had at any time, they are always helpful and friendly, and I don't imagine it's always an easy job that they do, but they are just amazing and I wanted to say thank you for being so kind and helpful. I have both personal and professional experience working with James Laurence, and I have recommended them to everyone possible, as the team are so professional and attentive.

Katherine · 10 June 2020 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

5/5

Google

James Laurence gave me a good deal and a professional service throughout. The photo and advert looked good, got me 3 viewings which generated me an offer. They guided me through the process, chasing the other parties as needed and keeping me up to date at all times.

Chris · 13 January 2020 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

Agent replied · 11 January 2025

Glad you appreciate the hard work put in Chris

4/5

Google

Thank you to Reece, Emily and Athina for helping me stay sane - oh and also purchasing a property. Professional and courteous.

Simon · 13 June 2019 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

Agent replied · 11 June 2024

Thanks Simon, we look forward to continue to work with you

4/5

Google

Just sold my parents flat through JL. Athina's service is friendly, proactive and highly responsive. I'd have no hesitation using them again and highly recommend Athina's approach and customer service.

Mark · 13 June 2019 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

5/5

Google

I was very impressed with everyone at James Laurence. Dean Coleman, Andy McHugo and Athina Morse were all so helpful. Everyone far exceeded my expectations and I was so grateful for all their help.

Andrew · 13 June 2019 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

Agent replied · 11 June 2024

Thanks Andrew, glad we could provide exactly what we set out to do

5/5

Google

Just purchased a property through JLSL and the support was much appreciated, Athena kept things moving throughout (when minor issues arose) and we were very happy with their outcome. Many thanks

Rob · 13 June 2019 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

5/5

Google

The best agency in Edgbaston they cover all the area of town with the best properties available. Athina she is such a star she is so expert,so friendly and helpful. It was a pleasure to work with them highly recommended. Farzsd and Leanne

Farzad · 13 June 2019 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

Agent replied · 11 June 2024

Thanks for the kind words, we hope we can find you your ideal property very soon

5/5

Google

Reece Parkinson was excellent while I was looking for a property to buy. He notified me early of new properties in the market and was always well informed about all aspects of the properties at viewings. Very impressed!

Lisa · 13 June 2019 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

Agent replied · 11 June 2024

Great to hear Lisa, makes all our own efforts even more worthwhile.

5/5

Google

We had a positive experience selling our flat with Lee, Sophie and Athina at James Laurence. The team had put our property on the market, generated five viewings and four offers within 10 days. Lee and Sophie demonstrated knowledged and insight about the area, communicated well and worked quickly to secure the offer. Athina worked tirelessly in progressing the sale and offered helpful suggestions to speed things along. We would recommend James Laurence to owners looking to sell.

Karen · 13 June 2019 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

Agent replied · 11 June 2024

Excellent to hear Karen, thank you for taking the time to make this review.

5/5

Google

I did my research when picking a letting agent to rent out a flat. Dealt with Emily and Reece. Great service throughout and highly recommend. Not your usual rogue agent, where they will rent a place out to pretty much anyone, so that they receive a commission. Prospective tenants scrutinised and best suited recommended. Trusted business 👍🏾

Yogi · 13 June 2019 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

5/5

Google

Emily is a superstar and James Laurence as an estate agent is spectacular. Emily together with her colleagues were extremely helpfully throughout the entire letting process. Emily provided me with suitable tenants, kept me updated at all times and was very professional. Well done for all your efforts and keep the flags flying!!!! Ladi

O_ · 13 June 2019 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

Agent replied · 11 June 2024

Thanks for the feedback, very pleased you have had the positive experience which we pride ourselves on

5/5

Google

Recently sold my property with James Laurence Estate Agents, and I was very pleased with the service I got from Andy and the team at the Edgbaston office. The property was quickly and expertly marketed, with good local knowledge of the market, and it sold very quickly. Athina was a big help with the after sales service, helping both parties to get the deal done with a minimum of fuss. Would be happy to use them again.

Oliver · 13 June 2019 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

5/5

Google

Had a fantastic experience with James Laurence Estate agents throughout the purchase of my new property. The Edgbaston team are simply great. Reece in particular, handled everything for me, kept me up to date and informed, basically nothing was too much trouble. I found everyone in the office unbelievably helpful, from telephone advice to arranging convenient visits. Keep up the good work guys!

Helen · 13 June 2019 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

Agent replied · 11 June 2024

Thanks Helen for the feedback, enjoy your new home

5/5

Google

Excellent service from the lovely Sophie who was knowledgeable and took good care of me during a very wet and diverse viewing process. Great advert for the company.

Ian · 11 June 2019 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

Agent replied · 11 June 2024

Great to hear Ian, thanks for taking the time to say such nice words

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for James Laurence Sales and Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

James Laurence Sales and Lettings is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about James Laurence Sales and Lettings

Which James Laurence Sales and Lettings office has the most reviews?

Birmingham (37-39 Ludgate Hill) has the most, with 557 reviews rated 4.3 out of 5, followed by Birmingham (5 Chad Square) with 205.

Where are the James Laurence Sales and Lettings offices?

The two James Laurence Sales and Lettings offices, by town:

Has James Laurence Sales and Lettings won any awards?

Yes. In The Trusted Agent 2026 awards, Birmingham won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent