5/5
My purchase is being dealt with by Reece and Athina. So far I've found them to be very professional and prompt in acting when needed. And equally important is that they're nice and personable.

Trusted Agent profile
★★★★★
686 reviews across 2 offices and 3 platforms
James Laurence Sales and Lettings has two offices, all in Birmingham. Together they have 686 reviews on three platforms, rated 4.4 out of 5 overall.
601
Reviews on Google
All 2 offices
10
Reviews on Facebook
All 2 offices
75
Reviews on Trustpilot
Business-wide
James Laurence Sales and Lettings's two offices, most reviewed first. Each has its own page.
Showing 599 reviews on Google only. Show every review
5/5
My purchase is being dealt with by Reece and Athina. So far I've found them to be very professional and prompt in acting when needed. And equally important is that they're nice and personable.
5/5
Very friendly and professional! Also very quick with enquiries. P.S. I would like to personally thank Mattis Trench who handled all my application and informed me what to do step by step. Also he was extremely patient with me eventhough my english isn't my main language.
5/5
Excellent service and attention from Andy McHugo in selling a house and buying an apartment. In particular, Andy had to be and was very diligent and persistent in completing the sale. He kept us informed at all times and was very pleasant to deal with.
Thanks again for your review, really appreciate it
5/5
Excellent service from Athina, Andy and Reece. Very helpful and considerate of my lack of mobility. Good presentation of my home on the website. I would recommend James Laurence to anyone wishing to sell or buy a property.
Thanks again Ann, it was a pleasure
5/5
Having just let a property in Edgbaston, through the services of James Laurence ltd. I would like to give a big shout out for Matt Tench, his most courteous and professional attention through out the process, was much appreciated. I would highly recommend this company.
5/5
Andy came through for us during the covid shenanigans in spectacular fashion! He managed to sell our property when many sales were falling through and he also broke the ceiling price in the process. Cannot recommend these great guys highly enough! Thanks for everythingPositiveResponsiveness, Quality, Professionalism, Value
Thanks again David, we pride ourselves on getting the very best prices and setting new records
5/5
We have recently moved in a house through James Laurence Sales and Letting Edgbaston. I would like to appreciate the services of Mattias Tench. We had a very short window before Christmas to move in and with his extremely professional and efficient actions, Mattias made it possible for us. Thank you Mattias and thank you James Laurence.
5/5
Excellent service from Andy McHugo at James Laurence. Expert understanding of the layout and structure of hemisphere apartments. Knew exactly how to let and price range. Thorough understanding of the area and location. Could not recommend them highly enough. Will definitely use when we need to let our property again
Thanks again for your kind words
5/5
Mattias handled our tenancy agreement. My wife and I are extremely grateful for the way in which he handled all aspects of the process. Matt’s communication, availability and commitment to excellence has been great throughout. I would recommend Matt and James Laurence Uk (Edgbaston) to all potential rental clientele.
Thanks Jordan!
5/5
Fantastic service from all the team at James Laurence especially from Athina and Reece. Very professional and friendly service and helped to achieve a sale on our property and a purchase on another property. I would definitely recommend James Laurence to anyone wishing to sell or buy a property.
Thanks Michelle!
5/5
James Laurence sales and lettings Edgbaston have been brilliant!! with the sale of my house. Reece and Athina where professional and courteous from start to finish making the process so smooth and easy. Reece dealing with viewings and negotiations made this a painless experience and then Athina was amazing chasing solicitors and all parties involved creating a quick and efficient completion. I have already recommended them to others.
5/5
It's quite a task hunting for a property to rent in a new city. But thanks to James Laurence the entire process has been extremely smooth for me. I would specifically mention my agent, Mr Matt Tench. He is extremely helpful and efficient. Right from viewing the property to my paperwork, everything was handled really well by him. I will strongly recommend him and JL to others.
Thanks Madhulipi!
5/5
As a student it is quite hard to find a private property for rent but James Laurence went above and beyond to provide me with my dream apartment! I would especially like to highlight my agent Mattias Tench who was absolutely lovely and made the paperwork process very fast and efficient. Would use their services again in the future.
5/5
Currently purchasing a property through James Laurence. Could not recommend them enough - Reece has from Initial contact though to viewings and negotiations been fantastic - nothing has been too much trouble and he has kept us updated throughout the purchase. Having used several estate agents over the years would definitely use them as preferred agent in the future. Kate
5/5
We are landlords who have recently changed from a large letting agency in Birmingham to James Lawrence. Their attention to detail and customer care is perfect. In particular, we have been dealing with Matt but all the team are excellent. The team is always obliging and let our city centre flat in about a day. The last agents took 4 months. We are also using them to sell a property and found them equally impressive . Wish we had changed years ago.
Thanks Edward!
5/5
After aborted efforts with a couple of local agents, and interviews with several others, I decided to go with James Lawrence. Mattias Tench looked after us. I felt James Lawrence knew the market and were familiar with our apartment block. Mattias interviewed prospective tenants for the apartment we were seeking to let. I took his advice on the people he thought suitable. Mattias got it so right. He found the perfect tenants for which I am so grateful. He could not have done better than that. And I know that I can always contact him should I need advice
Thanks Terry!
5/5
We have recently moved in a rented property through James Laurence. Mr. Mattias Tench was the agent who took us to our viewings. I would like to make a very specific mention about him. He is extremely professional and efficient person. He handled our requests with maximum priority and respect and stood to his commitment of getting everything ready by the agreed date. I wish him good luck and would strongly recommend him and James Laurence to others
Thanks Afeesh!
5/5
I have recently moved in a rented property through James Laurence. I would like to make a very specific mention about Matt Tench who was an extremely professional and efficient person. He handled my requests with utmost poise and respect and stood to his commitment of getting everything ready by the agreed date. What I liked about his positive attitude is that he showed great patience and excellent response time when dealing with me and my family. I wish him good luck and would strongly recommend him and James Laurence to others.
4/5
Rating only, no written review.
Thanks for the 5 stars Joewin, hope you enjoyed your tenancy
5/5
Rating only, no written review.
Thanks for the 5 stars Scott
4/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for James Laurence Sales and Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

James Laurence Sales and Lettings is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Tell us what you need and up to 3 trusted local agents will be in touch.
Birmingham (37-39 Ludgate Hill) has the most, with 557 reviews rated 4.3 out of 5, followed by Birmingham (5 Chad Square) with 205.
The two James Laurence Sales and Lettings offices, by town:
Yes. In The Trusted Agent 2026 awards, Birmingham won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings.