James Laurence Sales and Lettings in Birmingham

★★★★★ 5/5

Google

They say moving house is one of the most stressful things you can do in life!! Well, this isn't the case when dealing with James Laurence Estate Agents and in particular when dealing with Henry Crane. The service we have received from Henry as a buyer has been exceptional. Not once have we had to chase, we had regular updates and Henry kept on top of the Solicitors from both sides ensuring that we didn't experience any real delays and all queries were dealt with swiftly. I've dealt with a few Estate Agents in my time and I can honestly say that Henry is the most professional, knowledgeable and approachable guys you can come across.PositiveResponsiveness, Professionalism

James · 28 August 2021 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

We have rented with other renting agencies in Birmingham before and none compare to the excellent and professional service we receive from James Laurence! They have many properties, all in a good state and any maintenance issues that appeared have been dealt with quickly. We were actually introduced to James Laurence when mid-tenancy, our landlord decided to change agencies as the previous one did not care to answer them or perform needed maintenance. Every member of staff has been exceptionally helpful and patient, answering and clarifying all our queries. We mainly deal with Charlie Rogers as she is our property manager and continually helps us and answers all my hundreds of questions, always very kind and helpful, as well as Melissa Langham and Sarah Hall that have helped us resolve maintenance situations and inventory. When we were looking for properties, Melissa Wilson was hugely accomodating to help us find a perfect apartment, and the gentleman that went to show us the properties was very pleasant, knowledgeable and eager to help. When we switched agencies mid-tenancy, Emily Beech went above and beyond to get us our deposit back, as the other agency was over-complicated and shady, which we truly appreciated as she went out of her way to assist us. All things considered, we have never had a problem with James Laurence; they have a really competent team that exceeds expectations regarding their service, from looking for a flat to maintenance, and have always been transparent and responded promptly, which is very important to us. We will only rent with James Laurence in Birmingham because we know we can trust them to provide a peaceful, simple and trouble-free service.PositiveResponsiveness, Quality, Professionalism, Value

Ines · 28 August 2021 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

The service provided by Henry and his team at James Laurence was excellent throughout the transaction process. As a first time buyer, any queries I had throughout the process were answered or investigated for me in a very efficient manner. Henry acted as a key facilitator between the different sides solicitors to speed up the process, and without his input the length of time the transaction would have taken to complete would have been significantly longer. I would happily recommend to anyone selling a property to use James LaurencePositiveResponsiveness, Quality, Professionalism

Thomas · 28 August 2021 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

I deal with charlie at james Laurence and as a tenant i feel this is the best experience of my life dealing with estate agents. She is super efficient , friendly and resolve issues quickly. Five star for her.PositiveResponsiveness, Quality, Professionalism

Waqas · 26 August 2021 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

★★★★★ 5/5

Google

We recently had an apartment to let in Edgbaston. We chose James Lawrence and they were excellent throughout the whole process. Jamie was our point of contact and he was great. We had several viewings and got the deal we wanted. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Humph · 26 August 2021 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

★★★★★ 5/5

Google

Highly recommended this agency. Charlie has also helped me a lot and she is always quick with responses!PositiveResponsiveness, Quality, Professionalism

Luka · 14 June 2021 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Charlie Rogers and Melissa Wilson have been immaculate through and through! Any issues are resolved in a matter of hours, even minutes in a lot of circumstances! They are highly professional, understand the needs of my tenancies and work to ensure that everything is efficient and in order. Honestly can't write anything negative about the last year with them as letting agents!PositiveResponsiveness, Quality, Professionalism

Will · 14 June 2021 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

I couldn't be any happier with my experience with James Laurence. Melissa Wilson was extremely helpful with anything related to the paperwork required and was always happy to answer the myriads of questions I had prior to renting my new flat. Charlie Rogers did a terrific job in taking care of anything that arose after I moved in and is always happy to help with any building/tenancy management issues. Both Melissa and Charlie are excellent professionals and in my case they went above and beyond!PositiveResponsiveness, Quality, Professionalism

Christos · 14 June 2021 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Henry was personable and professional, a pleasure to deal with.

Laura · 12 June 2021 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

★★★★★ 5/5

Google

Professional and prompt to respond. Dealt with Reece Parkinson and would recommend for purchases.

Chase · 12 June 2021 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

★★★★★ 5/5

Google

Jeevan provided excellent service from start to finish. Recommend totally. Thanks

Nick · 12 June 2021 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

★★★★★ 5/5

Google

Swift, professional and reliable. Emily Burgess Owen was particularly efficient and helpful in securing a new rental for me. Thanks!PositiveResponsiveness, Quality, Professionalism

Shamim · 12 June 2021 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

★★★★★ 5/5

Google

Jeevan is an excellent sales agent. He was patient with us and spent a lot of time trying to find the answers to our questions. His service was professional and responsive.PositiveResponsiveness, Quality, Professionalism, Value

Yi · 12 June 2021 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

★★★★★ 5/5

Google

When we asked for a valuation for Probate purposes the advice we got from James Laurence went well beyond the basics, so much so that when their quote for selling as we came out of lockdown 1 was competitive, they were a shoe-in. Their suggested approach to selling the property was personal, intelligent, well-reasoned and explained simply. The outcome was a smooth process and successful result despite our bumpy times. Andy McHugo at the Harborne Office excelled.PositiveResponsiveness, Quality, Professionalism, Value

Dr · 12 June 2021 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

★★★★★ 5/5

Google

James Laurence are very good agents and have been excellent to deal with especially at this very tough time. Sarah (Hall) has been really easy to liaise with, very helpful and full of excellent advice. Thank you.

Seamus · 12 June 2021 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

★★★★★ 5/5

Google

James Lawrence estate agents have been fantastic during the past few months After meeting Melissa Wilson I felt confident in the service and they have delivered through the covid-19 crisis and kept me in the loop during the entire lettings process. Charlie Rogers has been very efficient on the maintenance side of the process and very easy to work with. As a landlord, this has been a tricky and uncertain period but successfully found tenants fairly quickly and took care of the entire process. This gave me a peace of mind throughout as I was confident in their ability to deliver. Many thanks to the team.PositiveQuality, Professionalism

Ruban · 12 June 2021 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

★★★★★ 1/5

Google

Rating only, no written review.

Naz · 10 June 2021 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Rating only, no written review.

Karan · 10 June 2021 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Rating only, no written review.

Male_Kat · 10 June 2021 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Thank you for the superb service Charlie!

Nawaf · 10 June 2021 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

An outstanding estate agent. Friendly, knowledgeable and professional team. Always willing to help.

Peter · 10 June 2021 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

A fantastic experience finding our new apartment with Lotti - thank you for all your help and support!PositiveProfessionalism

Imogen · 10 June 2021 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Been assisted by Reece Parkinson for the last couple of years who is a very honest and knowledgeable salesperson!

Dean · 10 June 2021 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Have dealt with James Lawrence on several purchases and sales. Great service, particularly from Henry!PositiveProfessionalism

Charles · 10 June 2021 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)