James Laurence Sales and Lettings in Birmingham

★★★★★ 5/5

Google

This is our second experience with James Laurence, this time as Sellers but 2.5 years ago as buyers. I wrote a review about the previous experience which was excellent and I believe this experience warrants another great review. This time we worked more directly with Henry who is an excellent communicator. From the word go he demonstrated impressive subject matter expertise, confidence and professionalism. He regularly follows up on progress and bridges the gap between purchaser and vendor extremely well. I'm confident that James Laurence is a company that has high standards embedded in to its culture and highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

David · 14 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

I rented for many years with James Laurence before I became a homeowner and they were always excellent letting agents when I was a tenant. This is why when I decided to rent out my own property, I went to them first. I have not been disappointed by the professionalism, responsiveness, and care they have taken with the process. Charlotte B, (the Area Lettings Manager) in particular has been nothing but stellar. From the beginning she was very responsive, explained all levels of service and costs to me carefully, communicated with me at every step and has managed the process (even when there were some delays my end) with care and professionalism. The speed with which my place has been rented out is just outstanding (special thanks to Lottie who did the viewings...super efficient!) and the online system to be able to manage my account is just my cup of tea. Highly recommend!!PositiveResponsiveness, Quality, Professionalism, Value

Keji · 14 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Charlotte and Lotti went over and above to accommodate my needs when searching for a property and also when hosting a virtual and physical viewing for me. They are extremely helpful and kind, and provides efficient service. Additionally, they replied to my enquires very quickly. They are an asset to the James Laurence Agents team. Thank you Charlotte and Lotti! Thank you James Laurence Agents team for your professionalism; you were the only agent in Birmingham that kept replying me quickly and constantly with each request with respect and kindness!

Q · 12 June 2022 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

★★★★★ 4/5

Google

Rating only, no written review.

Jack · 10 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Rating only, no written review.

Grace · 10 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Rating only, no written review.

Mandeep · 10 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Very helpful, would recommend as a tenant

Theo · 10 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Friendly staff pleasure to work with dealing with a number property's for a client! Henry top stuff Sir....

Pennington · 10 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Kelly was super helpful and always responded promptly to any matter !

Nouran · 10 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Charlotte and the team were a pleasure to deal with, and put up with our weird questions as first timers

Jared · 10 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Really professional service. Jesse was great - kept us updated at all times.

Matthew · 10 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 1/5

Google

They lack the basic courtesy to even tell you the status of your tenancy application, while you're left in limbo wondering whether you should continue your search for another place.

Tony · 10 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Very fast, very professional. All online which is a bonus. Kelly was very helpful in getting things sorted quickly!

Edward · 10 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Really want to thank Kelly during the whole time！As a foreigner, Kelly has patients and show me the professional！Really love her！Can't wait to get there！PositiveResponsiveness, Quality, Professionalism, Value

Zimo · 10 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Rented a place with them recently - their service was great and the ease of doing business with them exemplary. Kelly, in particular was really responsive and helpful.PositiveResponsiveness, Quality, Professionalism, Value

Tosin · 10 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

One of the best letting companies ! Kelly was so helpful and friendly. If you need any help, ask for Kelly!!!! She will sort you out! I am a happy customer 🤗 …

Huimin · 10 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Kelly Magee has been excellent I’m extremely efficient I’ve kept me informed all of the way would recommend to use no issues in finding a flat and support has been greatPositiveQuality

Anatalia · 10 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Melissa helped me find the exact property I was looking for, she was so helpful and friendly, she made the the whole experience completely stress free. I would highly recommend.PositiveResponsiveness, Professionalism

Pippa · 10 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 1/5

Google

After arranging a viewing on a flat and travelling into the city centre for our appointment, we were told the appointment was not on the system and the flat had been let out the week before. Very poor communication.

Eve · 10 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Lotti Milner was extremely helpful and professional in our seach for a rental property - highly recommend the team!

Saad · 10 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

A very friendly and helpful estate agents! Lotti have been fantastic, both professional and responds well to any queries we have had! Definitely recommend!

Dionne · 10 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Experience with James Laurence from a landlords perspective has always been excellent - I've recently had an issue with a potential leakage and Sarah Hall acted quickly and professionally in dealing with the issue, co-ordinating with various parties and going above and beyond looking after the tenant and the flat, to identifying the issue and looking for a solution.PositiveResponsiveness, Professionalism

Dan · 10 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

We urgently needed a short term let, the team and Kelly in particular were very diligent and helpful. Response times and questions where met quickly. Overall a v good experience.PositiveResponsiveness

Chris · 10 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Huge thanks to Lotti for her dedication, friendliness and going above and beyond to find a home for me. Really appreciate all she's done so far - such a breath of fresh air compared to other letting agents I've dealt with in the past (Rhubarb, Centrick).

Lucy · 10 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)