James Laurence Sales and Lettings in Birmingham

★★★★★ 5/5

Google

I’ve had a wonderful experience with James Laurence. I was especially impressed by how helpful and patient they are. Looking for a place in the UK can be quite challenging, especially if you’re new here, but they made it so breezy. Melissa Richardson was lovely, attentive and gladly responded to every enquiry I’ve had. Thank you for helping me find my home! I would also like to point out that the pictures match the houses you see on their website, some look even better in real life, this is something I have felt was lacking in other agencies, which shows their high level of integrity.

Jasmine · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

We recently switched from another letting agency to James Laurence, as we found their team so warm and friendly and loved the local aspect of the agency. The team have absolutely exceeded our expectations, making the changeover feel so seamless and finding new tenants for our apartment at really short notice. Lotti could not have been more wonderful to work with, going completely above and beyond to ensure our tenants could move in just before Christmas. We felt an immediate affinity with her and have so appreciated her attention to detail, quick thinking and creativity. She has made us feel so at ease, supported and like our property is in the safest of hands. Charlotte and Melissa have also been so helpful and lovely to deal with during the process. Having worked with several other agencies in Birmingham, I cannot recommend James Laurence highly enough. Look no further, they are the best!

Julia · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Recently dealt with Sophie from James Laurence while selling and buying a property. I could not believe how professional, efficient and kind she was throughout the whole process!

Clemmie · 12 January 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 4/5

Google

Rating only, no written review.

Kmt · 17 October 2022 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

★★★★★ 5/5

Google

Great service from their city centre office, especially Kelly Magee who was excellent.

Ben · 17 October 2022 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

★★★★★ 1/5

Google

not professional, 20 days after checkout date, they have not initiated the deposit return. Although having done the cleaning, they still deducted £250 without sending any evidences

Zhiling · 17 October 2022 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

★★★★★ 5/5

Google

We dealt with Sam, who by the far the most knowledgeable and professional agent, we have ever had the pleasure of dealing with. He knew the area, everything about the property and answered all our queries. An absolute pleasure to deal with!

Helen · 17 October 2022 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

★★★★★ 5/5

Google

Henry ,Caroline and Charlotte have all been great From day 1 Henry was very professional and looked after us. Thereafter Caroline handled the sale very smoothly and finally Charlotte was amazing in renting out our acquisition Great team

Asam · 17 October 2022 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

★★★★★ 5/5

Google

Caroline has been with us every step of the way throughout our very lengthy sale process. She’s been extremely patient and persistent and I had total trust that she was doing all the relevant chasing and work behind the scenes to get us through to completion. Our dealing with the team throughout the sale of our property were also really positive.

Georgina · 17 October 2022 · James Laurence Sales and Lettings Birmingham (5 Chad Square)

★★★★★ 5/5

Google

All of the team are very professional, really helpful and responsive and super friendly! Kelly was great and really efficient in helping me secure the property quickly and Melissa W. has been exceptional throughout the whole process leading up to my moving in!PositiveResponsiveness, Quality, Professionalism, Value

Annemarie · 28 August 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

We would like to thank Kelly for her support in gaining our apartment. Her communication was excellent, she always kept us updated on progress and was a pleasure to speak to on the phone. Very pleased with the service we received!PositiveResponsiveness, Professionalism

Faye · 28 August 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

I have had a great experience with Charlotte Blount at James Laurence estate agents. I have recently enquired about several rental properties. This will be my first time renting and I was made to feel very confident due to Charlotte’s professionalism and reassurance. Very impressed!PositiveResponsiveness, Professionalism

Ellie · 28 August 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Best agency! Very quick to respond to requests and take action. My personal agent Kelly save me lots of stress while moving. She made sure everything was done right, replying to my messages even outside of working hours and being so helpful with arranging my move. Always super polite, good energy and ready to help. Whatever I needed she made sure to support me to an outstanding level.PositiveResponsiveness, Quality, Professionalism

Natali · 28 August 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

I couldn't recommend James Laurence Estate Agents highly enough. In particular the customer service, relationship management, and overall professionalism of Kelly. Kelly was a breath of fresh air in sea of unresponsive Estate agents. From the moment Kelly contacted me she gave me every confidence that she would help me in my goal to find my ideal apartment. I'd be shown many a poor apartment from other estate agents, having to chase for any kind of response. However Kelly showed real enthusiasm and interest in helping my with my search. Not once did she fail to deliver on her promises, she was always punctual and did what she said she was going to do. Kelly showed me a few apartments that met my requirementsexactly, she took her time to show me every inch of the apartments. Her knowledge and expertise is second to none. Her approach is professional yet very personal. It genuinely felt that Kelly had a genuine interest in me. Once Kelly had delivered on her promise to find me the ideal apartment, the after sales process has been fantastic. She is always available to help, she has gone the extra mile to make sure I'm satisfied in every request no matter how big or small. I will be going to Kelly and James laurence with all of my estate agent needs in the future. Kelly is a tribute to James Laurence.PositiveResponsiveness, Quality, Professionalism, Value

Sam · 28 August 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Henry and Caroline have been wonderful. We tried to sell our flat with two other agents before James Laurence without success, we then used James Laurence who were brilliant and provided a quick sale and a professional, quality service. Nothing was too much trouble. Would highly recommend.PositiveResponsiveness, Quality, Professionalism

Charlotte · 28 August 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

I could not hesitate to write a review for this estate agency. More specifically for the help I was provided by the estate agents of Jame Lawrence, Kelly and Melissa. I am a student and I had been struggling the past few months to find a good and affordable accommodation. Fortunately, the only ones that have actually helped my was Kelly and Melissa, I am really thankful and can recommend the agency to anyone trying to find a good accommodation, especially in Birmingham which is such a big city! They are really helpful, professionals and friendly, Kelly made me feel so comfortable to ask her questions at the viewing and even when she was out of work. Both did their best to convince the landlord to rent the property to me and took the stress off me for which I have no words and I can only say a big thank you for doing it! Can't wait to move in to my new place!PositiveResponsiveness, Quality, Professionalism, Value

Mariam · 28 August 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

I have recently started to rent an apartment through James Laurence lettings and can say the staff are very helpful, welcoming and friendly. Any questions that I have had have been answered in a timely manner and with helpful advice. In particular, Kelly has really stood out to me. She has been super friendly and managed to get the paperwork sorted quickly, as well as upselling me to the landlord to get my offer accepted. Definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value

Alexandra · 28 August 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Efficient responses from letting team. Melissa was lovely and resolved my all issues straight away, moved my moving in hassle free!PositiveResponsiveness, Quality, Professionalism, Value

Rosa · 14 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Lotti went above and beyond to find us a beautiful place to rent in only one week. I would highly recommend James Laurence to anyone, and in particular Lotti.PositiveProfessionalism

Luke · 14 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Me and my friend recently got shown an apartment by Kelly Magee, and she was fantastic. So helpful, really friendly and we walked feeling really reassured and moved into that apartment a week later! Kelly and the whole team were in touch all the way through and made the experience really stress free. Would recommend to everyone!PositiveResponsiveness, Quality, Professionalism, Value

Louisa · 14 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

With James Laurence for about a year now, we’ve having issues with the boiler. Been back and forth with it for a while with no real resolution, but Caitlin Lemon is on the case it’s actually starting to get sorted! She’s been absolutely amazing. Excellent communication, highly accountable and empathetic to our ongoing situation. You’ve single Handley restored my faith Caitlin. Can’t show my appreciation enough!! This girl deserves a raise!PositiveQuality

Alice · 14 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

I had a great experience with James Lawrence who helped me move into a lovely flat at very short notice. In particular Kelly went above and beyond to respond to my queries throughout and ensure I was able to move in on time. I would be happy to recommend both Kelly and James Lawrence.PositiveResponsiveness

Joe · 14 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Recently completed on a flat sale with James Lawrence and it was the straightforward process one could normally only hope for. Nice to have estate agents (Henry & team) who were ahead of you at every moment in terms of updates on the sale. If you like to be well informed, advised and are generally a-bit too busy with life to let the buying/ selling of your property become a typical housing headache then I’d only recommend them to alleviate the strain!! Cheers guys for the help - professional, amiable and tight ship.PositiveResponsiveness, Quality, Professionalism

Jason · 14 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

When we decided to let out our flat in Birmingham, James Laurence Estate Agents were highly recommended to us to find a tenant and carry out all necessary work required. Both Charlotte Blount and Kelly Magge proved this, showing keen and active interest, attending a lot of viewings in order to find the right tenant. We wish to thank both and express our appreciation. Excellent service.PositiveResponsiveness, Professionalism

DEXMA · 14 June 2022 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)