James Laurence Sales and Lettings in Birmingham

★★★★★ 5/5

Google

Highly, highly recommended. From viewing to completion Sam couldn’t have been a bigger help. Thanks again all!

Josh · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 1/5

Google

Have had issues with this agency from day 1 but recent experiences with them have been outrageous and customer service people hanging up on you while you are in the middle of your question (and then refusing to admit it happened) is not an approach I’d expect from a letting agent.

Ben · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 1/5

Google

I have saw photos of a property in Birmingham that this agent has let out. It is disgusting. It is on social media. I would be ashamed of it. The reviews here are most likely fake

Elton · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Helpful agent, small but more personal. Sophie has been helpful especially dealing with some difficult situations.

Arshad · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Excellent relationship throughout the process. Great communication from Lotti when searching for a suitable property and Melissa with the final steps.

Rumesh · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

After months of me unsuccessfully searching for an apartment, Lotti had responded to my inquiry, spoken to the landlord and sent me the papers to sign all within about 30 minutes. Couldn't have asked for a better experience.

Jack · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

One of the better agency in tow. Agents are really sincere and kind in helping their clients. Will come back to them again if required.

Ming · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Amazing and professional service delivered by Lottie & Charlotte. Always on hand with their expertise. Have used these guys for the past 8 years.

Kiran · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

I’ve had an amazing experience with this estate agents, both Lotti and Charlotte were amazing handling my move into a rental property, I had some issues with my guarantor paperwork being late, but they both made sure it all got process in time for my move in date, they were amazing and highly recommend this estate agents!

Lydia · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Charlotte - thank you for providing an exceptional level of service whilst letting our apartment in Snow Hill Wharf , i would gladly recommend you to landlords that are looking for a letting agent in Birmingham . Shin Todd

Shin · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Great agency. Great people, they are very supportive and good communication! Especially thanks to Melissa Wilson for her patience of my endless questions :)

Seckin · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Charlotte Blount is very professional as always. She would solve the problems for the clients for sure. I made many research and choose James Laurence. It worths.PositiveResponsiveness, Quality, Professionalism, Value

Vager · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 1/5

Google

Hello There.. I find one property help of them. My tenant contract is 6 months and 3 months past but still they are not solving my primary issue. I'm really disappoint with this type of work thins things take minimum one or two week but they took 3 months my half contcrt is already past and they are not serious to solve my apartment’s maitainance issue.

Mitesh · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 1/5

Google

Very bad! …not recommended, agents not turning up for arranged visits on several occasions + you have to phone them and chase up upon arrival, then they say that they were looking to park the car and they sorry being 30 minutes late 🤣Disappointing and disrespectful simply unprofessional. The flats I have view from this agency are cheap inside ,dark cold and dusty.

Barbara · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

I have dealt with Melissa from james Laurence Estate agents recently, she was extremely efficient and co-operative, responds to my emails within 1-2 minutes and always ready to answer any question. was a pleasant experience

Omar · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

I recently sold my House via James Laurence, Henry and his team were brilliant throughout the process, always accessible, very knowledgeable and great customer service skills, to top it off they got me over asking price! Would thoroughly recommend

Will · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Thank you James Laurence for making our move to Birmingham so smooth! Melissa, Charlotte and the rest of the team were incredibly professional, warm and friendly.

Karan · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Melissa and the James Laurence team have been fantastic, the process with them has been really fast and easy, and Melissa has always been really friendly and on the ball with phone calls and getting things organised for me, couldn't of been easier. Would 100% recommend giving them a call!

Ben · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 1/5

Google

Absolutely awful service. I was renting a property through James Laurence they were good at sorting this out but from then it was poor service. You have to wait days or weeks to get a response from anyone and continual chase things up or they will never reply. I've had so many issues with them from arranging a check out day, I spoke 4 times to them in the month leading up to vacating the property each time I was told someone will contact me but they never did so we ended up leaving without having a proper check out. Now it's been 2 months and we still haven't got our deposit back keep getting told landlord wants to claim for cleaning (even though the apartment was a mess when we moved in). We had a broken bed when we moved in which we reported they sent someone out to fix it he said it was unfixable but they still didn't replace it. These are just a few of our issues we encountered though letting with them. I've rented many times before and can say they have been the worse estate agent so far. Avoid them.

George12ba3 · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 1/5

Google

Brilliant service from the team at JL Estate Agents. I did mention when looking for a property that I would be living alone and it can be quite lonely sometimes. The kind staff at JL were so obliging, they gave me a property that had living mould everywhere. At least im not the only specimen in the house now. This is also a great place if you enjoy guessing games as you never know who will deal with you next whether it be Charlotte, Lotti, Melissa, Henry. Its like a game of pass the parcel but just without the parcel.

Tyson · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Have been in contact with Lotti for the past week now. Having had a real bad experience with the last lettings agent with my move in date continually being pushed back, the experience with James Laurence was the total opposite. Lotti understood my urgency to find somewhere immediately and found the perfect spot for me, which ticked all the boxes! Thank you for all your help and making my life easier Lotti!

Harry · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

We've now sold, bought and rented with James Laurence and I highly recommend the team. Most recently, they were were on the case from start to finish when we sold our flat. From Sam and Sophie who got our flat on the market and in front of the right buyers, Caroline who kept the process on track during some tricky and sensitive moments and Henry, who went above and beyond to make sure all's well that ends well.

Maeve · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Great service from the entire team at James Laurence with special mention to Henry Crane. Cannot recommend this company enough from renting our property to finally selling. Professional throughout!

Donna · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)

★★★★★ 5/5

Google

Very good experience. Lotti Milner in particular was excellent and listening to my needs and working with me to find the right place to live in during a personally difficult time. Am very grateful and would recommend the services of James Laurence Estate Agents and Lotti in particular!

Ross · 10 June 2023 · James Laurence Sales and Lettings Birmingham (37-39 Ludgate Hill)