Trusted Agent profile · Surrey
Verified
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Jackson-Stops and Staff are a professionally run team in Dorking. My experience of them has been a total pleasure. They are without exception focussed and hard ...Read all 2 from sellers
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
Showing 1,200 reviews on Google only. Show every review
5/5
GoogleChloe has been amazing in my property search, so professional and compassionate.
Dear Jonnie, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Katie, Customer Relations Team
5/5
GoogleGreat service to help us find a rental - all smooth and kept in track by Chloe who was beyond helpful at all time
Dear Colin, Thank you for your kind comments regarding Chloe and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Katie, Customer Relations Team
5/5
GoogleGreat service from Anisa - Professional and very efficient. Highly recommend!
Dear Kelsey , Thank you for taking the time to leave a lovely review regarding Anisa. Kind regards, Katie
5/5
GoogleThank you to Jackson-stops, much appreciated. Luke and Will helped us through our purchase and to get it complete in the initially agreed timeframe.
5/5
GoogleGenuinely the most helpful letting agents I’ve ever used, really smooth process and very attentive to our needs while moving in
Dear Peter, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleGreat company and brilliant help. Chloe Williams was amazing and deserves a big thumbs up.
Dear Fin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleI have been dealing with the Richmond office, Alice Creighton - she is extremely professional, always helpful with quick turnarounds and always available & friendly.
Dear Emma, Thank you for taking the time to leave a 5 star Google review. Kind regards, Katie, Customer Relations Team
5/5
GoogleGreat service from Luke in the purchase of our new home. Was always prompt with comms and everything was very straight forward.
Dear Will, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleWork with Jess when I had a small water leak in my flat. She was very quick to arrange all the needed to get it fixed.
Dear Umut, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleJess is very supportive and attentive. Really appreciate all the effort she goes to in managing our properties.
Dear Phillippa, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleGreat service from Chloe. Found the perfect rental property and organised everything efficiently.
Dear Simon, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie, Customer Relations Team
5/5
GoogleThey are very good agent for rent home. I will recommend them to everyone
Dear Saman, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Katie, Customer Relations Team
5/5
GoogleChloe was amazing helping me and my mum to rent a beautiful house exactly what we said we where looking for and she delivered i highly recommend Chloe
Dear Yonara, We really appreciate you taking the time to leave such lovely comments about Chloe. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie, Customer Relations Team
5/5
GoogleChloe was excellent, she helped me to rent a lovely house, the process was smooth and I am very happy. I highly recommend Chloe.
Dear Marcia, Thank you for taking the time to leave a wonderful 5 star Google review. Chloe will be thrilled to read your kind comments. Kind regards, Katie, Customer Relations Team
5/5
GoogleAlways received excellent professional service. Jess lynagh along with the other staff have gone out of their way to be helpful and understanding. I would highly recommend the rental management team.
Dear Bobby, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleJackson-Stops have provided a great letting and management service for our flat in Hampton Wick. Recently Jess Lynagh, Property Manager, has been particularly helpful and responsive.
Dear Stephen, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleI have had the privilege of having Chloe Williams help me move into my new flat. She was there from the very beginning showing me around the flat to getting us in the flat itself and was amazing answering all my questions before and after we moved in and helped get everything sorted. Thank you Chloe!!
Dear Anthony, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Chloe. Please do not hesitate to contact us again. Kind regards, Katie, Customer Relations Team
5/5
GoogleChloe Williams helped us find a place and guided us through the renting process from start to finish. She has been absolutely fantastic and has done everything possible to make our move as easy as it can be.
Dear Seren, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleChloe Williams recently assisted our son in renting his first flat. She was very personable and helpful in guiding him through areas that were new to him. She kept the third parties on their toes to ensure our son could move in on the agreed date. Thank you Chloe!
Dear Christine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleChloe is brilliant! Professional and dedicated to doing all that she can to make something usually so stressful, hassle free and quick. Highly recommend Jackson-Stops Teddington.
Dear Lewis, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleI totally recommend Teddington Jackson-Stops team, especially Chloe! Although we eventually rented from another agency, the team was excellent and tried as much as possible to meet our needs. Thanks for you efforts, it well appreciated.
Dear Revd, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleAlice Creighton has been an outstanding property manager. She's responsive, professional, and always ensures everything is in order. She always addresses our concerns and maintenance requests promptly and efficiently. Alice's dedication and friendly demeanor makes renting here a pleasure. Highly recommend!
Dear Priyanka, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleMia, was our estate agent. She is very good at her job! Answering all the questions we had. Credit to the team. Thank you so much Mia :)
Dear Ollie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team
5/5
GoogleI had a great experience working with Chloe to find a rental property. She understood my needs perfectly, everything went fast, efficently and extremely friendly - I had found the ideal house in a day! Looking forward to work with Chloe and the whole team at Jackson-Stops in the future.
Dear Robert, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Chloe. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Send Jackson-Stops and Staff a message.
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
The two Jackson-Stops and Staff offices, by town:
Yes. In The Trusted Agent 2026 awards, Teddington won Platinum.
